RadioShack

Going out of business. Everything is 30 to 50% off until gone.
Kind of a fun little store but they can’t compete any longer with Fry’s Electronics and the internet I suppose. Still I am a bit saddened when an old store goes away. Makes me feel like we failed them. I used to buy those thingamabobs or whatchamacallits when ever I needed to repair something or just pick up some batteries for my guitar effect pedal. I even made a big windmill and solar power school project for my sons science fair project with parts bought at Radio Shack. If it weren’t for them, my son may have failed. Oh the memories. Well, you still have about a month or so before they are gone if you want a few little thingys for that doodad you are working on, so give em a hand on the way out of business. Thank you Radio Shack. I will miss you.

If I could give a negative value for this store, I would. I went in to purchase an item. They asked me if I needed help, so I said yes. They sold me the wrong item. After getting home, and realizing this, I turned around and went back. The hours posted on their website were wrong. There were two guys in the shop, and they told me, that they had changed their hours because the store was closing. I told them that I had been sold the wrong item, and would like to exchange. At that point they told me all sales were final, and I was out of luck. Really??? I told the manager that was really bad, and he actually almost assaulted me. His nose was almost touching mine. I believe they sold me the wrong item on purpose, to make a sale. I almost called the police to report the behavior of the manager, that’s how bad it was.

I bought an HTC phone from HSN. Carrier Virgin Mobile listed Radio Shack Encinitas as one of the stores who carries their phones and said they would assist with activation or other questions. I went in there close to 7pm tonight and their employee Sean was courteous and asked if he could help as soon as I walked in. I was worried that I wouldn’t be able to transfer my contacts from my old phone (non smart AT &T phone) to my new HTC with VM. More customers came in and then Andrew tried to assist me. As customers came and went between Sean, Andrew and Victor they kept trying to figure it out. Finally, Sean & Victor found a way to transfer my contacts, all 300! I was ecstatic and to top it off Andrew offered to activate my phone while the other 2 employees transferred my contacts. They even refunded my money on an SD card that I purchased there because it did not help to transfer contacts. You can’t ask for better customer service than that! What a great and helpful team of employees. I hope their manager appreciated their excellent customer service. I felt bad for not purchasing anything, but will return to at least get a phone cover or other accessory. I would refer anyone over to these guys if they need help with their cell phone OR if they want to buy any electronics. These guys are helpful and knowledgeable :)

This place is completely useless unless you want a phone you could buy at a phone store or apple stuff that they sell at the apple store down the street.

Terrible management by Victor. Purchased a phone case spent over $ 100 to include the warranty was told by salesman if the case ever broke that it was easy to come back into the store for an easy exchange. Not accurate, was told I had to return the next day when Victor was in the store or wait 2 weeks for a gift card in the mail. Terrible service and false representation of customer service. Asked for a refund from broken case which is what the warranty is but victor says it has to be a radio shack gift card

I have a long relationship with this Radioshack, mostly entertaining, but this time they stepped over the line. Understand, I have been locked out of their store 15 minutes before closing time by the staff so they could play a video game they were into. I arrived 15 minutes before closing to buy a cable, they informed me it was closed, I stayed to see what was going on. They were playing a video game. That is the entertainment part. Now, they have done evil. The bad: My mother in law went in to buy a flip phone. She is on my Verizon plan, which costs me $ 300 a month. They said «that is $ 50.00». She paid and left. THEY USED MY SAMSUNG SMARTPHONE UPGRADE! They did not tell her. We tried to make it right with Verizon, as they are in biz to make $$$$, and pay for her flip phone outright but leave my upgrade alone, but they said pound sand dude. I fault the numbn#ts at RadioShack. They knew what they were doing, and they shafted my Mother in Law. They cost me a cool $ 350. bucks. I don’t really mind bad customer service, indifferent staff attitudes to get a weird battery I need, but when your incompetence and indifference costs me several Ben Franklins… This is evil.

Roald really helped me out with the product I needed and the advise on how to get my system up and running. Could not recommend him more!

Finally, a place that sells the weird battery for my rexrus fob… except they were out of it. We asked if any of their other stores in north county carried it and totally expected this electronic shop to be able to type the product code into the computer data base and find it in stock elsewhere…
he typed…
he sighed…
he said «hmmmm»
and then said he couldn’t really tell and we’d have to check out other locations.
Don’t they have an inter store phone list there? Or magical techie buttons? Or something?
Thank god I have a smart phone like everyone else on the planet to look up the numbers to their other stores and call them myself. I typed, I sighed, I handled customer service myself. Thanks Trish! You’re welcome Trish!
The only reason they get two stars is because they actually would normally stock what I needed, unlike best buy and everywhere else we went. They have a lot of more obscure and technical materials than a lot of the big boyz super electronic stores.

So
had a really good deal on a phone I wanted. However the website was out of stock so I called my local store and asked if they had it. He said that they did and *good news* it was on sale for the same price as it was online. He wouldn’t put it on hold for me so I drove down to the store. After trying to convince me to buy more expensive phones I got to the register and he told me it was not on sale. I was pissed. Why do you think I called ahead of time to ask the price?
He said he «must’ve been looking at the website when he gave me the price» well Duh but obviously if I’m calling you at your store I’m not calling for web only prices. The employee just kind of walked away from the register after I said I wasn’t going to buy the phone and finally apologized after I asked him too. Bad customer service Radio shack! NEVER going back here

Coming into RadioShack for some reason feels as if you’re going back in time. I remember growing up, my family used to go to RadioShack ALL the time so when we went in here over the weekend to get a battery for our home alarm, it brought back a lot of great childhood memories. I loved working on little projects with my Dad and it always brought us in here to pick up misc. parts. (I was a tomboy, can you tell?)
With all the Best Buys and department stores like Target who now carry a lot of electronics, it’s almost unnecessary to visit such specialized places like RadioShack any more. It’s sad but true.
The sales guys working on Saturday were very helpful and helped my husband and I get what we needed. They knew exactly what we were looking for and got us in and out quickly. What I really like about the guys who work here is that they really do seem to know what they’re talking about. Since they are so specialized and their stores are smaller than the bigger department stores, they’re familiar with the products they carry and can speak intelligently about them. It’s hard to find sometimes with the bigger stores so it was nice to get that here.
From a consumer perpective though, I still think this brand is a bit stale. Maybe Team RadioShack will breathe some life into this company but coming into this store, it seemed like it was still stuck in the past. Hopefully they plan to do more than sponsorships to keep the company alive and compete with the big players.

Based on the past 2 reviews, this location is reviewed once a year. At least I can give this location 4 stars for the service I received today. I do have to agree with Jay D. Their over attentiveness is still the same as it was two years ago. I do understand. It is part of their job and with so much competition nowadays, being a smaller chain, they have to push a little harder than most.
My fiancé and I have been on their waiting list for the iPhone 4 since pre-​orders began last month. I was on list for a white iPhone 4. Josh called me today stating that I was next on their list but the phone they got in was not the one I wanted. I did end up getting that iphone for my fiancé instead.
I went in. Everything seemed like business as usual. I was the first iPhone transaction for Josh so there were a few kinks to work out and steps to learn but it was fine. Josh did try to sell me a case and the screen protector. I think he may have thought I was lying at first when I told him that I already bought a case and a shield.
After a few minutes both Josh and his coworker eased up a bit and they both ended up being really nice and cool. That right there topped it off.
I was able to get a $ 200 credit because I was trading in my current iphone. I also ended up getting a $ 20 accessories credit. So, I did end up getting a case for my fiancé to use. The Body Glove case ended up being $ 4.99. Not bad at all. Everything went pretty smoothly.
Thanks, Josh! Thank you, Radio Shack!

Before Fry’s San Marcos was built.
Before Best Buy San Marcos was built.
Before Best Buy Encinitas moved into town.
I needed a printer cable and took a hike to the nearest Radio Shack.
If a horse and a donkey sires a mule, then a Sharper Image and Brookstone would sire Radio Shack. Love shack baby.
While all it did have all things are B-​level gadgets, their inventory is more mainstream and growing, They sell iPods now. But how do they stay in business? One can only buy so many B-​entertainment-​level gadgets like that remote control race boat, the mp3 playing doorbell, and or some crazy potato powered digital clock. Yet Radio Shack perseveres.
The staff was overtly helpful. Too helpful. «No thanks. I just need this printer cable. AA batteries are unnecessary. Yes, I’m sure.» This overattentiveness freaks me out.
But you know what, if I ever needed something gadgety, I will not forget to visit Radio Shack. It’s value is totally underrated — just because it’s not as sexy as Fry’s or Best Buy