DSW Designer Shoe Warehouse

Friendly service, okay price!
Sometimes you’ll fund better deal (online only promo) on their website with free shipping. So be sure to check.

Pretty good and fast customer service since everyone’s a shoe lover. This is a pretty large DSW shoe store located in the basement of the building. The store takes over the basement, so it’s quite spacious.

If I wasn’t already in love I’d definitely fall head over heels for DSW.
I appreciate that they utilize their space and make everything very easy to find. How can you go wrong coming here. No need to to pay retail price for anything and if you have been you’re a big dummy. This location is easy to get to.
The only downside of this place is the ongoing alarm that rings when you enter and exit. Ugh, how annoying. Also there’s no service here because it’s in the basement. That should be the next thing they work on. Provide customers with wifi.
I saw a few items that I wanted. I’ll be back because today’s trip wasn’t about me lol.

Big store! Lots of shoes to browse! Walking in, they have shoes on display and I can barely make it past the entrance because I’m ogling the goods. It’s a wide open space, in the sense that nothing is cramped, the floor isn’t overflowing with fallen shoes, and you have enough room to browse peacefully because two people can actually pass one another in opposite directions.
Prices are a little expensive, but it’s not exactly cheap quality. They carry some good brands. Shoes for both men and women.
During the weekday early afternoon, not crowded at all. Barely anyone inside. Super relaxing vibe. Workers may smile and nod, and ask if you need help, but no one is in your face. I don’t like that kind of pressure.
I like the ballet slipper socks they sell at the register — not sure what they’re called. Adidas brand, but the only ones that ever fit so nicely.

What can I say about DSW? It’s the ONLY place where I go to buy shoes! On the escalator down, I totally get the shakes thinking about feasting my eyes and putting my hands on all of the wonderful items!
Even though I’ve bought shoes from the regular section, I always immediately make a beeline to the clearance section in the back. The joys I get from looking through the 8 & 8 ½’s is insurmountable! The shoes may be a season behind in the clearance section, but who cares? They have great deals and everything is quality. I’ve gotten some of my favorite footwear back there. Michael Kors pink shoes for $ 50. Guess boots for $ 40. My favorite pair of sandals (Guess) ever for less than twenty bucks. White Mountain studded American flag boots that I got compliments on every time I wore them. Actually, almost everything I’ve ever bought in DSW got me compliments. Sometimes the shoes are in the wrong boxes so the price on the box isn’t the actual prices so careful with that. Look at the sticker on the actual shoe. The stickers have four different colors with various percentages off. They have handy charts above the shoes that break down what the prices will actually be. Not only do they sell shoes but they also have jewelry, socks, purses, hats, scarves, etc. They also have clearance sections for that stuff too. I found a pink Betsy Johnson bag for thirty dollars! Steal!
The line is usually long and the people that work there aren’t the friendliest but I can push those things to the side when it comes to DSW. Make sure you sign up for their rewards. They don’t have a card or anything like that, but they just ask for your phone number at the register and you’re all set. They also send you a five dollar off postcard in the mail the month of your birthday. When new stores open they usually send you amazing coupons to use at that store. They really know how to make their customers happy. I know I’ll be returning until the day I die! Yes, I’m obsessed!

Good prices on shoes and very helpful staff.

This is my local DSW close to home and I love it, what woman doesn’t like shoes. This DSW is so huge it can be overwhelming just looking. However, as soon as I walk in i am heading straight to the clearance rack to see if I can find any deals. Buying items off season you can usually get a sale. They also sell women’s handbags, wallets, clutches and small accessories by the register. They also sell men shoes.
The store itself is generally clean and whenever I go it’s usually not too crowded so I can browse the aisles in peace. The customer service is great with staff smiling and asking if you need help which is always cool. I am a rewards member and have accumulated points to get $ 20-​$ 30 off my next pair of shoes.:-) Definitely check this store out if you’re in the area.

Came for the only reason I ever do: to stack the $ 10 and $ 5 rewards they send me for existing. Pretty painless experience in the basement-​level space compared to the U Sq one.

Shoes, shoes and more shoes!!! I love DSW. There shoe selection is expansive for all occasions. Both men and womens section has everything you are looking for. Sneakers, flip flops, flats, dress shoes, heels, even purses, wallets, scarves, etc. I love there flats and so happy they carry Steve Maddens. I love them. They have a great selection, it just takes a lil time to look around.

I had a last minute funeral to go to. 4 stores inside the mall turned me away because it was before opening hours. The manager here opened the store early and rung me up himself after I found a pair of shoes.
I will always be grateful for that. You guys helped me on a day I really needed it.
Thank you.

Wanted to get a nice pair of quality shoes for my daughters graduating high school prom., went to other stores and the shoes looked flimsy. Heard of dsw and thought it was going to be expensive since I’ve never been here. The place was big, clean and very comfortable to shop. And the selection of shoes she liked was awesome. Got her a pair of guess high heel shoes at an great price. She’s gonna look amazing at the prom. Recommended

Solid 4 ½ stars and the other star off is because I do feel the men’s selection isn’t that big, however I LOVE this store. I’m a «premier» member which basically means I shop a lot and get free N.D.A shipping so sign up ladies/​gents-​greak perk! I read some of the reviews in reference to customer service and it is hit or miss @ times but will say I’ve been coming here for a few years and the manager Cassandra is amazingggg! One thing I can say about DSW where they stand out, is in their customer service dept… if you every have a huge issue like this I HIGHLY suggest you going to the manager on duty or calling shoephoria when you get home. I will bet any amount of money they will do everything in their power to gain you back as a customer!
Some tips to help out:
1.) If you use a certificate for shoes and need to return you must do an exchange (or else you will lose the certificate all together).
2.) You can have them ship shoes to you for free (regular shipping) if it isn’t in the store in your size.
3.) There will be times DSW will put a promotional coupon on your acct but not show up in the system when the cashier logs on. If this happens, tell them to call shoephoria to verify it and they will put it in no problem.
4.) If you have a coupon expired that is close to the date, they will usually still honor it.
5.) Go to clearance and make sure you match those colors to the % off and take that off of the sticker price-​there is a chart on every stand to tell you what that is.
6.) Go on line from your smart phone and check to see if there is any promotions so they can scan at the register for promo code.
7.) If you have enough points for a $ 10 certificate but it hasn’t been sent to you physically you can have the cashier call shoephoria and they will honor it under the purchase and take the pts off your acct.
8.) If you ever have a problem with a shoe (even after wearing it) you CAN bring it back no problem and even without the box! Have your reciept or they can go on your acct.
Okay folks, if you didn’t know I’m a shoelover before, now you know! Pretty solid information I provided on how the store works and what you need to know. Maybe I should work here?! Ha! A great store I love shopping at because I truly feel valued as a customer and find what I need. Happy shoe shopping!

I prefer this DSW over the one in Union Square. It’s less crowded with a wider selection. Sections are labeled with signs and clearance is in the back. The cashiers confirms the size of both shoes for you at checkout. One time I brought up one 8M and one 8W! Not many staff members circulating the store but if you do come across one, they’re very attentive and helpful.

Endless shoe options. The store is located in the basement. It is clean and organize. There is a clearance rack in the back of the store. The prices are good, and even better when you use a coupon. Parking in the area is difficult, but the mall has a parking lot, which I’ve never used.

They say a girls best friend is diamonds which I don’t disagree but I think we should add shoes to that statement. This place carries a lot of different brands and styles all at a discount price. I always find what I’m looking for and sometimes even some pairs I wasn’t :)
The people that work here are average but not many employees on the floor in case you have any questions.
Don’t forget to check their clearance section which is surprisingly very organize by shoe size and they always have great finds.
Don’t forget to sign up for their free rewards program since they will email you coupon from time to time.

It’s a good place to buy shoes but I gave it a three stars cause the place is a MESS!
When I walked in I expected it to be one of those grand shoe stores but nope boy was I wrong! When I walked to the women aisle, there was shoes scattered everywhere! I found a shoe I liked but couldn’t find the other pair n when I asked for help… guess what? Apparently I’m not as important as other customers! Also there where ppl everywhere stepping on shoes knocking them out of the way n I didn’t see anyone cleaning it up but one person.
But that’s how I saw it so someone else might see it a different way: D

They have done well with this store in improving it. They have finally used all of the basement floor and utilized it in making the space open and inviting for more selections and aisles of women’s shoes. I do feel though on this occasion I was intending on purchasing a men’s shoe as a gift. Unfortunately, they only have a mere 13% of the shoe’s inventory. They had about two long aisles of shoes, and most of the loafers were repeats on display. The end caps of the men’s section were scattered with a sparse amount of Converse low tops and a handful of flip flops.
The floor plan when you first walk into the store is very well thought out. It’s all the accessories! Purses, scarves, socks, and other cute and dainty sale items adorn the racks of this store. I guess to have that Coach bag linger in your head the entire time you are there, and entice you just before you leave the door. The clearance section at the back of the store was a treacherous sight when I got there on a Tuesday early afternoon. There were shoes everywhere, even a pile of shoes near the 8 ½ section in a corner, as if some sort of Troll was living in it.
During my time here I did get a great deal, I bought three pairs of pumps/​booties for $ 70.00. So, although I do feel badly for the men’s section, and I didn’t find what I was looking for, I did score myself a really nice gift! :D

Shoes shoes & more shoes at a discounted price. They have everything u want in this store. Its not as big as the one in LI but you will find what you are looking for here. I always get coupons in the mail so make aure you sign up for the points card.

So I come to DSW whenever I need to get my shoe craving fixed. Will definitely not break the bank (although I tend to get more than 2 pairs of shoes each time I visit). My original DSW was in LI. Part of my hesitation to move to Queens was moving away from MY DSW. I consoled myself thinking at least there is one (may not be as close as it used to be to me) relatively close to where I was moving to.
Anyways, before coming to this location, I scanned their website and found the one I wanted only to find out they do not have it in my size. Blah! So I decided to go to the store and maybe try my luck there. Went straight to the wedding/​evening section. Nothing I liked. Decided to just go to their clearance section and see if I like anything. And boom! There it was, the pair of silver shoes I wanted, in my size and more! I found another great pair and I couldn’t decide which to get. Luckily, they were both on sale, 40% off from their already discounted price. Must be my lucky day! Went and bought lottery tickets after lol… just kidding! So, yea. I got them both. Good day. Nice night. Happy bank account.

10x better than the DSW in Union Sq.
— organized
— NOT crowded
— friendly employees to help you
— sale section seems better than the union sq. location (found something 80% off… yes 80!)
Highly recommend coming here if you want a better shopping experience!