Hyatt House Philadelphia/Plymouth Meeting

Stayed here for work while coworkers stayed elsewhere where they had a bar. The Hyatt was in process of getting a liquor license when I stayed. I ended up in a 2 bedroom that was fully equipped with all necessary kitchen necessities. I’d stay again presuming they get a liquor license. Breakfast was included. .buffet style.

After reading some of the reviews posted I was a bit concerned but to my surprise it was better than I expected. My friends and I checked in late, although the check in process was quick I was given no information about breakfast time and local attractions. Thankfully when I asked a series of question the front desk representative was able to answer. The rooms are spacious, full kitchen, good size bed room and living room, two TV’s. Took a quick break and went out to the pool/​hot tub. Had dinner at Joe’s Crab shack about 15 mins away. The hotel was packed with 2 – 3 wedding party/​guest but that should not be a surprise because this a is what a hotel is used for. Next day we had breakfast in the lobby; bagels, French toast, eggs, sausage, yogurt, juice etc. The check out process was just as quick as checking in. I asked the front desk for a good shopping site near by and shame on her looking at my friends and I and assume we would be interested in a certain stores… I will not give much energy into that. I spoke to a wonderful front desk representative on Saturday morning like 2am I think her name was Jennifer now she was great I believe this hotel need more staff members like her. We ended up going to Philadelphia Premium Outlets about 25 mins away.
Overall I would stay here again. I think it is a good hotel for all occasions; business, couples and family.

Pre paid room. Fast super fast check in and they sell alcohol in the lobby!!! Room is great, large with two queen beds and living room with dining area and full kitchen. Would stay again.

What a great hotel for a long stay! Here for a business trip, and honestly it was so enjoyable. With work friends who stay here on a regular basis, this truly is their second home. The staff was lovely with me (everyone, from front desk to happy hour to housekeeping), and with those who are here all the time it was even more obvious. It was very welcoming and made the week quite comfortable.
I’ve seen earlier reviews about paper plates for breakfast — but at least while I was there they were regular plates. The evening happy hours don’t have the BEST food, but it’s great for a snack (or a meal if fill up your plate and you’re cheap) and $ 1 beers! It’s not walkable to a lot, but it is only a 10 — 15 minute drive outside rush hour to anything you could need, including KOP Mall. The internet is fast (and free!), you have a kitchenette, a living area to entertain your other long-​term stay friends, and plenty of room to «move in.» Really, it’s bigger than my apartment. Maybe time to leave NY?
Anyway, if you’re in the area for a stay and you need a place to call home, give this one a shot. If you’re checking this out because you work at the same company as me and you’re being put up there? You’ll be fine :). Get groceries!

Every time I travel to the Philly area for my business, I get to stay at the Hyatt House… and i love it!
The front desk staff always remembers me and my name even if its been over a year since my last visit. They always make me feel welcome and do as much as they can to make me and my company happy. Granted, we do give them a lot of business but I find they are super happy to have us as customers.
The rooms are nice and warm (always nice when its snowing out side!) and the beds are so great! It is hard for me to get out of bed some mornings! They offer a free breakfast buffet each morning and now they even do custom omelets! I aways grab a banana and yogurt for a mid morning snack! Then, at 5:30 each week night, they have a happy hour with different foods each day as well as, $ 1 beer or wine! We always start our night hanging out here with my co workers.
The staff is friendly and the place is clean. I recommend the Hyatt House if you want a nice place to stay! Enjoy!

I just finished a 67 night stay at the Hyatt House Plymouth Meeting and overall had a good experience. I would rate the hotel a high three and round to four.
The hotel is formerly a Summerfield Suites that is starting to show some age. I actually toured both this Hyatt House and the Hyatt House in King of Prussia and the KOP location is nicer and newer, but also more expensive. There is nothing wrong with the hotel, but you can tell it is showing some age.
Positives:
–The rooms are large with a full size fridge, dishwasher, microwave and small sink. Plenty of living room space with a small eat in desk/​table and a pull out couch. Plenty of storage space with a dresser, night stands, full size closet and a very large bathroom vanity. Standard size tub/​shower.
–HVAC system is a full size apartment style unit, not a through wall unit. This provides for quiet operation with quick heating and or cooling. The caveat is that the thermostat they are using is motion activated to conserve energy with can mean warm nights when the tstat does not detect movement in the living room and defaults to a higher than set set point.
–rooms are quiet. Over my 67 night stay I never experienced an issue with noise either from adjacent rooms or from the pool area.
–price. The hotel worked with me and my per diem rate that I was given by my employer to allow me to stay at a rate below their standard long term rate. They also seem to be cheaper than other similar fully equipped suites in the area on a standard room rate.
–location. The hotel is close to highways, shopping malls and restaurants. Some within walking distance, others 2 – 3 mile drive.
Cons–
–off putting smell from the 4^th floor. I can only describe it as mildew masked with mint air freshener. I am not sure if they have a moisture issue with the 4^th floor or what but the entire 4^th floor smells like this. And my room smelled even worse. I got used to it, but upon coming home after 2 months I had to was everything thoroughly and Fabreeze all my luggage. With this being said I would request a room that is not on the 4^th fl.
Mehs–
— I was never blown away by the staff. I have only stayed at a few Hyatt properties over the years, although I travel frequently for work staying mostly at Marriott. There were only a handful of front desk clerks who seemed welcoming. The breakfast crew was always nice and friendly and the cleaning staff/​maintenance were also pleasant. The woman running the evening social hour seemed almost unhappy to be there though. Overall I never got the warm and fuzzy from the hotel. The hey we appreciate your patronage. I’d say it was more indifference than anything else. Not a huge deal, but being a hotel and part of the hospitality sector I expected just a bit more from the staff. I happened to stay at the Hyatt Place in Portland, Maine while in the area and they knocked it out of the park. They are also a brand new property and as such probably have a greater focus on such things.
–gym is fairly well equipped. Better than many although I’ve been to nicer. The issue I had was that it never seemed like it was really maintained from a restocking standpoint (water glasses, picking up after guests) and this is the first hotel I’ve been in where there weren’t Lysol type wipes to sanitize equipment.
Overall this is a property I’d recommend. The rooms are spacious, clean and well appointed. If not newly updated. Price seems fair for the type of room with the only big caveat being the really odd smell on the 4^th floor. Staff won’t knock your socks off but they aren’t rude either. If you can get a room on another floor it’s a hotel worth staying at.

stayed here for a business trip and was very pleased by my experience here. hotel is very similar to a homewood suite — each room has a living room with sofa/​tv and kitchen area with full size frig, small cooktop, microwave, and an attached bedroom with sink/​closet area and bathroom.
room was clean, bed was extremely comfortable and i didn’t hear my neighbors. free wifi which was nice. breakfast was very good, MTO omelets, coffee, bagels/​toast, eggs etc. they also do an evening reception with finger foods and free wine/​beer. there is an outdoor pool, fitness center, and laundry room.
for $ 100 (booked through orbitz for business) i couldn’t have asked for nicer accomodations. if i had to complain about something it would be the «green» thermostat — even though i repeatedly set it for 65, the closest it got was 69 which was way too warm in my book. also the hallways and common areas of the hotel had to be 72 – 75 degrees! good thing i only had a short walk to my room.
would definitely recommend this property!

What keeps this from being five-​stars.
The breakfast area was laid out poorly. It was served on paper plates, as opposed to real plates at other Hyatts. The hotel is laid out bizarrely. And it could be closer to things.
The room was a junior suite with a sofa on one side of a bar and the bed on the other side. The TV was on the bar and swiveled so you can see it from either side. Check-​in and check-​out were quick. Staff was nice. Wifi worked well, which for free wifi can be hit or miss.

the hotel itself was pretty nice. the staff was outstanding and the room was above average. most importantly the bed and pillows were much better than expected.
what made my stay 3 stars was the neighbors. next door we had a family that lets their kids run rampant in the mornings. and the kool-​aid man must have been upstairs because each time he walked, it shook the dishes in the cabinets of our room.
the walls are thin as well as the floors and ceilings. you can hear everything.

I found the 2 bedroom suite to be nice, clean and roomy. The staff was nice and friendly.

Formally a Summerfield Suites, this place is usually full of business people in town for work, this week it’s full of Hurricane Sandy refuges. I can’t say enough nice things about this place. The staff is very friendly, they were quick to find me a room when I literally walked in off the street, looking for a place, with electricity, to stay with my two kids. They lowered their prices to accommodate those of us without electric, and they even allow pets to come too (and even have a dog walking path). The rooms are really nice (I have a one bedroom suite with two double beds and a pull out bed, 2 TVs, and a full kitchen area), and very clean. The wifi is complimentary and the connection is great! There is a complimentary breakfast bar in the morning (eggs, waffles, bacon, toast/​bagels/​english muffins, fruit, cereal, etc), and an «evening social» at night where they offer salad, some finger foods, and soup. There is a little shop that offers all the snacks, drinks (beer, full bottles of wine), and necessities that you might need, and if you forget items from home, just call the front desk. They have the basics like hairdryers and irons, up to highchairs, booster seats, cords to charge your phones, and even hand weights!
And everyone knows that it’s all about location, location, location! This hotel has great location. In one direction are shopping centers and restaurants, in the other direction is Plymouth Meeting Mall, a movie theater, and more restaurants.
My only complaints about this whole experience is that the coffee was a little too dark (but the coffee I made in the room was great), the walls are a little thin (the kid upstairs is pounding so hard I swear s/​he is going to come through the ceiling, and there is a desk with a chair, but no table and chairs for eating, which was a challenge with young children.
If I was having guests come in from out of town, and they wanted some personal space, I would absolutely suggest that they stay here.
EDIT: My electric came back on around 5pm at night. I called the hotel (I was at work) and asked what the penalty would be for checking out. I spoke with Nick, who told me that it would normally be the full amount for the night, but he would only charge me half price, which I thought was perfectly reasonable since I basically stored my stuff there all day. I rushed over from the office, packed up everything, but couldn’t find a cart. Again, Nick to the rescue! He searched the hotel for me, and when he couldn’t locate one, he helped me carry all of my stuff out to my car. Again, I can’t say enough great stuff about the experience and the people who work there.
EDIT (2015): I had out of town family in the area over the 4^th of July weekend and they had their dog with them, so they were looking for a local place to stay that allowed pets. I suggested the Hyatt House. I just wanted to update that almost three years later, this place still satisfys. My relatives were very happy with the accommodations and the «perks» offered.