Walgreen’s

I’ve been coming to this Walgreens since it opened up nearly ten years ago and I could not be more satisfied with the customer service and care I have received from the pharmacy and its staff. The pharmacy manager, Michelle, works exceptionally hard to resolve any issues you may have. The staff go above and beyond for their customers including calling insurance providers and doctors and even family members. They also make getting a flu shot very easy. This place is a can’t miss location.

This pharmacy is an absolute circus.
I’ve been getting my prescriptions filled here for over a year now. One in particular gets filled every 3 weeks (21 days) and is written uniquely by my prescribing medical professional to accommodate the frequent refill. Nearly every single time I’ve come to pick it up, I get some sort of struggle with a pharmacy tech over how my «prescription discount card» will not cover this for x number of more days. Let’s say I’ve been a customer here for 60 weeks, that’d probably be accurate… In 20 visits they still cannot seem to ever get this right and I’m continuously inconvenienced when going to pick it up.
On the latest pick up, I used the drive thru and literally had to ARGUE with the pharmacy tech, who by the way had been looking at an old prescription in their computer, that it is covered every 21 days and no my coverage didn’t change, as she suggested. This happened on a Sunday evening and I was going to be out of town and unable to pick it up until the next day.
I sent my mom to pick it up the next day since the lack of medication caused me a horrendous migraine and I just didn’t feel like dealing with a stupid person and an argument again. The tech said «oh it went through because I submitted it for 21 days»… UM YES. That is what you should have and could have done from the start!!! I mean what the hell is with these people at the pharmacy here. I have about a million other complaints I could make about the customer service at this pharmacy but I’ll stop now.
Patient beware. I’m not sure they really know what they’re doing here.