Residence Inn Dulles Airport at Dulles 28 Centre

An excellent place to stay because of 7 reasons: location, clean rooms, great staff, great price, breakfast, free shuttle, and Wegmans.
1) LOCATION: Located about 10 – 15 minutes from Dulles (IAD) and just off a main road. Convenient place to stay when in Ashburn. Lots of shops and restaurants located within walking distance.
2) CLEAN ROOMS: The rooms are clean and a good size. Everything inside the room was well maintained. The hotel property is also well maintained.
3) GREAT STAFF: Everyone we encountered was friendly and helpful.
4) GREAT PRICE: Good value for your money. Know that prices online change. If you have time, keep checking for a better deal. Marriott was good about honoring the lower prices.
5) BREAKFAST: Breakfast was simple but had all the basics: scrambled eggs, oatmeal, yogurt, fruit, bread, muffins, coffee and juice. I especially liked that all food items were kept at the proper temperature, hot food was hot and cold food cold.
6) FREE SHUTTLE: While we had a bit of a snag with the pickup at Dulles, Liz made everything ok. Make sure you reserve the shuttle when going back to the airport.
7) WEGMANS: I initially picked this hotel because of proximity to Wegmans. Wegmans is a quick walk across parking lots. It has all sorts of prepared food, bakery items, produce, you-​name-​it. Love Wegmans!
I would definitely stay here again when in the area.

This hotel was insanely good. Unfortunately we left too early to partake in the free breakfast but even without indulging in the happy hour and the breakfast we were taken aback at how nice the room is. Sporting a full kitchen with all your cooking needs and a mini living room, it felt like being home. The bed was comfortable and the décor was inviting. I would definitely stay here again and as an added bonus their military rate was only 97 bucks!

Amazing customer service. Was staying here for a wedding and our private shuttle never showed up. The management staff graciously offered to take us (free of charge) to the wedding site so we wouldn’t be late — and if it wasn’t for them, we would have been. So thankful to them. Oh, and the room was nice too, very spacious and clean.

This is the best hotel in the area hands down. I’ve stayed in every hotel in this area and nothing comes close. The hotel is right next to a lot of convenient stores, groceries, and restaurants. Mark at the front desk is amazing. Best service ever. Angela went above and beyond for me. The rest of the staff is on the same level. They treat everyone like family. Mon-​Wed they have food each night. Breakfast every morning and the rooms are stellar. Housecleaning reads my mind when I need something and never forgets anything. So glad this is my home away from home. Place is WOW!!!

We had a large group with a pre-​arranged group rate. Although the rate was supposed to be valid through June 4, the staff and reservation line kept telling everyone that it was invalid in mid May. The only way to get the rate was to call the event coordinator at THAT HOTEL, DURING HER HOURS and they never bothered to correct the issue even after we informed them. As a result, half of our large group reserved at a different hotel. I left two messages for that coordinator with no returned phone calls before calling a third time during her work hours. Additionally, the front desk person singled out a person in our group and would not allow her to check in using her husband’s credit card (even though several others in our group did the same thing with the same clerk just minutes prior). She and her husband had to jump through hoops with faxing credit card forms and such. It was clearly discriminatory and unnecessary. That said, the hotel was clean and the location was next to shops and restaurants. It’s unfortunate that our otherwise pleasant stay was overshadowed by poor service from the employees.

Toilet made noise nonstop. Water running, a bit annoying. Other than that, clever arrangement of furniture to maximize room space and a clean feel to the room. We’ll stay here again when visiting the area.

So happy for Liz the sales Manager here at RI. We were looking between Homewood Suites and the Residence Inn here in the area. Veronica at Homewood Suites was rude and very unaccomadating. We came to Residence Inn and Liz was not only friendly, but did all she could to make sure we were taken care of and worked to our price point. I have always been a part of the Mariott family, but Liz sealed the deal. ;-)

I love staying here. The staff is very nice, great free breakfast, quiet rooms. If you can get a room with a fireplace it’s that much better!

I stayed here in an effort to catch up with Sandy K. and earn platinum status. LOL. Really, I tagged along with someone on a business trip.
There is an adorable equine motif around the lobby and general areas of the hotel. There is a large wide open lobby area with many different chairs and couches. There is also a large office/​den area with computers for common use and a big screen television with multiple cable channels. The dining area is open for breakfast and dinner, which was included in the price of our room. The staff are very helpful and friendly. There is also a shuttle available to take you to a destination of your choice within 5 miles of the hotel.
Unfortunately I was not as impressed with the room as I was with the lobby area. There was a musty smell in the room when we arrived. We had a corner unit, but it was smaller than the usual rooms I have had at different Residence Inn locations. The room was also a bit dusty. The shower did not have good water pressure, and it was set really high which isn’t great for people who are not tall (like me).
The gym is open 24 hours. It is the typical hotel gym, but did not have any free weights. There was a small sized indoor pool and Jacuzzi. In the lobby there is a billiard table and an additional big screen tv for Wii (available for check-​out at the front desk). An additional treat is the small miniature golf course located on the grass outside of the pool area.
Target, Wegmans and a variety of stories and eateries are conveniently located right across the parking lot.

My home away from home.
Here relatively often and always stay here due to the close proximity to the office and the good rates. But the breakfast is always hot and fresh, and the showers always have instantly hot water. Not to mention the friendly staff and the free shuttle rides to/​from places (make sure to get the number if you want transport back).
The only gripe I have is the bed. Wish Marriott had better beds like the W or the Hiltons. Still, it’s a good place to stay on any extended visits to Ashburn.

I stayed here on business because I was working in the area. Staff was very friendly, attentive, and accommodated me when I requested to switch rooms. There’s a buffet breakfast included every morning with eggs, cereal, coffee, oatmeal, fresh fruits, etc. and a shuttle that leaves every 30min during the week to take guests to nearby offices and can pick you up in the evenings. I didn’t need to rent a car or call a cab! The bed was comfortable, room was clean, and tidy upon my return. Bring your own toiletries though — I had to call for lotion but it is available if you ask.
It’s also at walking distance of a large shopping plaza where you can find an abundance of food options, as well as basic needs shopping (Target and Wegman’s). There’s also a gym in the hotel as well as plenty of time wasters in the shopping plaza if you’re not quite ready to go to bed at 8pm (shopping). If I came back for business I wouldn’t mind staying here again.

Sigh — Marriott. I don’t like Marriott, I’m a Hilton guy. But this Marriott was just fine, in retrospect. It’s more of an extended stay place than I realized (and thus more expensive than I needed) but the amenities were nice — breakfast included, even dinner with alcohol on Monday through Thursday nights. Pool table, putting green, etc, etc. If I was staying a while, I would appreciate those touches.
The room was also nice — a little studio suite thingy, with nice couch and chair, king bed, and a clever little piece of TV furniture that lets the TV swivel to face both the sitting area and the bed. Also a kitchen with nice cook top and appliances. My main concern was the bed — Marriott has a history of destroying my back, but this wasn’t bad. I do dislike their covers — I have to heat the room to be comfy under their very light covers, but I prefer a cold room and heavy blankets. Just me, I guess.
I’m sure I’ll be back, although given that I’m not extended staying, I think a switch to a non-​extended stay hotel at a lower price would be a fine idea. In the meantime, this will do just fine.