Lang’s Auto Service

Great service and quality work! Needed a brake job (and other things) on my ’97 Jeep. They returned my call, got me in same day and had the work done in a short time. People are friendly, knowledgable and real. Nice to have such a good place local in DG. Definitely recommended starting your search here for any work you need done, your wasting your time and money going anywhere else!

I am not from IL and was looking to buy a 2007 F250 from a used car dealer and had Lang’s do a pre-​purchase inspection.
They were very thorough, listing out every scratch, ding and mechanical issue. They said the truck was in great shape overall but there were some areas of concern that I should deal with before taking the truck off-​road. Knowledge is power and the list of issues allowed me to contact the dealer so they can correct the issues\reduce the price. Depending on what the dealer does I may not end up buying the vehicle but if I do buy it, the price will be reduced or the work will be done before I pay.
I really appreciate the thorough investigation and the honesty from Lang’s… it has set me up to feel confident in this possible purchase.

Trying to find an honest/​ethical mechanic is nearly impossible, so I turned to the reviews on Unilocal and found Langs. I was pleasantly surprised by the friendly service, honest feedback, and fair rates!
In short, it’s an older car with the suspension issue that I had them check out. They called me just a couple hours later to explain the problem. I know very little about cars so I needed some help understanding the mechanics of the problem. They didn’t hesitate to explain it to me in detail and offer their advice as if it were their car. Most auto repair shops wouldn’t be so honest! So I took his advice and decided not to repair the problem. But I’m so impressed with them, that I am bringing our other car in for repairs and we are recommending them to everyone I know!

Love these folks. Took my 2003 Jetta with 74,000 miles in after I was told by another shop I needed to replace my front struts. Lang told me I did not really need it yet and would not make much, if any, difference in the drive. They test drove it with more than one person to confirm. Went to pick it up and there was no charge. On top of that I forgot to ask them to grease the drivers door as it was squeaking loudly. After I got home I realized the squeak was gone; they had noticed it and lubricated it. They never mentioned it.
Guess where all my future business and referrals are going.

Great people and great work! Lang’s takes excellent care of my car and are always upfront and clear about what all I need to do. I appreciate Ray’s explanations on everything! I’m not a car person, so him taking the extra time to explain what is what is really helpful. Thanks guys! :)

Lang’s saved my trip! I was over 2 hours from home and my oil light came on. I Unilocaled mechanics and Lang’s was the first one with 5 stars and fantastic customer service when I called! Ray, Robin and the crew were helpful, fast, friendly and had the needed part in stock. They also found a leaky hose and repaired that as well. What could have cost a ton of money, ruined a nice trip and been stressful was done and over all because of the quality work of Lang’s Automotive! Thanks again! :)

Once again, Ray at Lang’s goes above and beyond. Just walked in on a Monday morning with my window stuck down. He & Ben got the window up and a new battery installed in no time at all. Customer service that is always outstanding. Even though I’ve moved and they are not as convenient as they once were, they have a customer for life. Thank you again Ray, Dave, Tim & Ben for always taking care of me and my car. You are the best!

Extremely nice. They did/​fix what I asked them to look into and nothing more which is always a trait I look for in a good mechanic. They where reasonably price and efficient. I had my car back in 1 day. I will return for future repairs.

I love this place. They try to do the most economical fix for our cars and the work is still high quality. They always fit us in if we’re in a bind, and will check the vehicle if we are worried something is wrong or unsafe. We have used them for over 10 years and wouldn’t go anywhere else!

I sell Auto Parts for a living. I sell to repair shops, just like this, and have been selling for 25 years. In all my travels, in 7 states, having been to at least 50,000 shops, Yeah, no kidding! there are only 3 places I would EVER take my car to for service. One is in Iowa (kinda a long drive), one is on the North Side of Chicago, and of course, my personal and local favorite… Lang’s!
Having been in the business for 25 years, i have seen a lot, and I mean a lot of unqualified, dishonest, and unscrupulous repair centers, Lang’s is NOT one of them.
Sure, they are not the least expensive kids on the block, but they are Honest, they take the time to make sure you understand what is going on, and above all, they will never tell you you need a repair that you do not need.
I can’t say enough good things about these people.
You know what they say, treat customers fairly and honestly and you won’t ever have to spend a dime on advertising, you’ll have more customers than you can handle!
Just an FYI, they are a very popular and very busy shop! It may take a little time to get your car scheduled, but they are worth every minute of waiting. But if you need emergency service, they can usually squeeze you in quickly!

Brought my 1997 (224,000 miles) Nissan Maxima in to find out if the car is worth fixing. They were very honest about what should be fixed and what shouldn’t due to the car’s age. They said my car is actually in pretty good condition with the age/​mileage. I ended up decided to donate my car to Purple Heart
I really appreciate the great customer service and how they explain everything to you ahead of time so there’s no surprises when you get your bill at the end.
Due to the great reputation/​service, the shop is very busy. Expect to wait at least a week before you can get your car in for service. Call first to make an appointment. If someone cancels, they might be able to get you in sooner.

Thank you for the great service! I called last minute needing an oil change and new lights, they made room for me and serviced my vehicle quickly!
I live in the city where there is no such thing as honest mechanics and this is well worth the drive.
The high Unilocal reviews are all really accurate to their service and knowledge.

I wrote a review for Lang’s on my other/​old account, but Unilocal thought it was spam and unlisted it so here’s another one. The staff at Lang’s have always been very honest and straightforward with me. If I have service/​maintenance options then they always list those. They never make me feel pressured or like I am absolutely required to get x, y, or z fixed (and if it *is* required, per them, then you know the broken component is a serious hazard).
Also, I cannot use the phone so they are always happy to work with me over email.

I’ve taken my car to Lang’s for over nine years and have nothing but the highest praise for the quality of their work and professionalism.

Been coming to these guys for awhile now and they’ve always been great. Very trustworthy mechanics and very knowledgeable. Prices are very reasonable as well.

Took my V6 Accord in for a timing belt and plugs. Work was not cheap (because it’s nasty work) but was done on time at the price promised. I suppose in time I’ll be better qualified to speak to the quality of the repairs, but there are certain things that are worth mentioning. First, I was in the auto repair business for many years, so I’m a harsh critic, to say the least. Second, when I picked up the car, the radio was reset and ready to go. Third, they made mention of a problem with my tires, which I fixed later that day; and they were right on the money with the issue (cupping). Finally, I noticed they topped off the oil… with the very same brand synthetic I normally use. Coincidence? Probably. But it still makes for a great experience. Highly recommended!

I’ve been glad to be a part of Lang’s satisfied customer base. We now have three cards that we trust the team to maintain and from scheduling to picking them up, always a great experience. The quality of the work is top notch, care for my cars is outstanding and they accommodate my work schedule. Taking care of me is just as important to me, the Lang team has been great scheduling, updating me on repair status, calling with recommendations, and wrapping up the transaction when I can not get there during business hours.

I wish I could give them more than 5 stars! I have been going to these guys for years and my family has been going to them for years as well and I don’t have anything negative to say about them. If you want good auto service from mechanics that you can trust then this is the company to go to. They are incredibly professional, very quick, and patient with their customers. If you want them to explain to you what is wrong with your vehicle they will take the time to tell you what every part they are working on does, and why it is important to fix or not fix. I have never once felt pressured by them to pay for a service that I didn’t need and you can trust that they have your best interest as a customer in mind. They are always willing to talk to me in a way that does not make me feel inferior or confused even though I don’t know that much about cars.
These guys have my highest recommendation.

Me and my husband recently moved to Downers Grove from Chicago, so we never used any Auto-​repair shop in this area. Lang’s Auto Service is located close to our home, so we visited this shop a couple days ago.
Two weeks ago our Audi a4 stared making a strange knocking sound from the front, also check engine came out. We wasn’t sure what was wrong with our car.
I called Joe’s on a Friday afternoon and explained the issues on the phone. They told us to bring the car Monday morning.
They checked it out, fixed everything with out a problem. The price for a part’s and labor was about what we expected. Everyone we spoke to, either in-​person or on the phone, was extremely professional and helpful.
I am so glad we live in a neighborhood where i can find a trust worthy mechanic to take our Audi for repairs and services.

Thanks Lang’s Auto Service !!!

Update — 3 years later, have to drop a star from my initial 5 star review
I’ve had some more work done since 2011 and have realized what this shop is good at and what they lack.
The good:
– They do repairs fast, well, and at a low cost.
– They’re not going to take advantage of you.
– Service experience is kind and well-​thought-​out
The bad:
– Sometimes lowest cost isn’t best. Components used in my break job lasted maybe ¹⁄₃ as long as the previous shops’ components
– When they’re super busy (thanks to Unilocal), things get sloppy. During my last repair, they seemed pretty slammed and messed up a fairly simple oil change.