All Seasons Small Engine Repair

Well, where to begin… First I called to see if I could bring my bike over to get some minor work done. Whoever answered the phone was apparently too busy to talk so he told me to bring it over whenever. So I drove it over later that week and once i arrived, I just stood there in the door waiting for ten minutes for someone to come, but no, everyone just continued to work like I wasn’t there.
Fine. you are busy and maybe its just not your job to be friendly or greet customers. So finally a manager or something comes over and rudely asks what I need. So after the explanation and inspection, he quotes me and tells me its going to take 2 weeks to get the parts in.
Ok, It was the beginning of the spring, maybe they are busy and have a lot of work lined up, but TWO weeks? OK, whatever, you guys are super close and I guess I can wait two weeks, i just want to get this done.
So, guess what, two weeks later, no calls, so I get the ol’ business card out that was GIVEN to me and give them a call. «WHAT?» was the response on the other line… Not the typical greeting for a business, but ok, so, I explain what was told to me two weeks, parts, blah blah… guess what now??? Never heard of me. No record. Doesn’t even know how i got this number.
OK, don’t you think if you messed something up and made a client wait two weeks for nothing, maybe an apology or at least a friendly voice would be in order. No, not with this company (or can I even call it a company??)
OK, even I am getting a little frustrated, but mistakes happen. Maybe I just caught them on a bad day, so this time he takes down my parts information (sight unseen???), and then transfers me to get my information (the correct way according to him).
SO after a few minutes, some women comes on the phone and just simply says «Why am I talking to you»
I couldn’t help but laugh, I mean, COME ON!!! HAHA. Anyways, I explain, again, that she is going to take down my information and call me when the parts are in. «what parts?» was her response… so, Again, I explain the situation…
And now… Its been 4 weeks since then (6 weeks since I brought it in) and GUESS WHAT??? I guess they forgot about me because I tried calling once more and whoever answered the phone apparently had no idea what I was talking about, and it seams was too busy to talk (why answer the phone then?) and told me to call back later. Needless to say, I called another company, got my bike in there, got the parts, and got it fixed (50 dollars cheaper then All Seasons quoted me) in 6 days. PLEASE, PLEASE PLEASE go somewhere else where you can be treated like a human being and not by a group of people that HAVE NO IDEA HOW TO RUN A BUSINESS.