Sushi House

So disappointing, I love this place– put me on hold tonight for 30 min!!! Unacceptable– just trying to order and they won’t even come back to the phone.

The sushi here, as another reviewer notes, is «pretty good.» But that’s as far as I’d go. It’s nothing special, nothing amazing (but priced as though it were). I can find the same quality for less elsewhere – or better still – even better quality for around the same price.

This was my families favorite sushi place. We’ve been going here since I was little. My family moved a few years ago and we were excited to return back to sushi house during a trip back home. Our meal started off badly when my dad found a chunk of plastic in his miso soup (which we didn’t complain about). My sushi was good, but my dad ordered the chicken teriyaki and he was totally unsatisfied and felt it didn’t taste anything like chicken. It actually didn’t look anything like chicken either. My dad has a hearty appetite and could eat almost anything, but could not stomach this meal. He had a few bites and told the waitress he was so sorry but he could not eat it. I’ve never seen my dad return food in my 24 years of living. The waitress awkwardly stared at us and just said «ok.» She then called the manager and said her manager said not to comp or discount anything on our bill. So disappointing. We won’t be back. We explained to the waitress we were loyal customers and we didn’t feel it was fair to have to pay $ 17 for a meal my dad didn’t eat.

Let me preface by saying the food is pretty good. Not the best sushi I’ve ever bad but it’s pretty standard. Their noodle dishes are yummy and my husband, not sushi eater loves their teriyaki.
prices are a bit high for what it is.
The reason I will avoid going back is this 1 waiter that happens to be the only one working everytime I dine there. I’ve been there 3 times and all three times he has been abysmal. He loud, crass, and worst of all has forgotten 1 or more dishes every time I’ve dined there. I always have to ask if the dish is coming and rather than say, I’m sorry I forgot would you still like it… It’s on me. He puts the order in and charges you for it before you can say, well we’ve finished all our food, I don’t want the item you forgot now. I can see this happening every now and then but every time I’ve dined there… And the lack of customer service from him when I explain that he forgot something is terrible. The funny thing is, he read the order out loud to us, he had it right but then managed to flub it up somewhere.
I’ve mentioned this to the mgmt, they’re very nice and gave me a gift card for the inconvenience. I went back in, to try the restaurant for the 3^rd time, got the same waiter and he screwed up the meal again.
I won’t be going back.

I was looking for quick sushi to pick up tonight and sushi house was the closest with decent reviews so I placed an order directly through Unilocal.I was impressed by the menu and some of the combination specials.
I ordered one of the sushi combos and a few minutes after completing my purchase got a call from the restaurant. I was told I «paid too little» for the order and the combination is only valid during the week for lunch. I saw lunch specials but my order wasn’t indicated as such. They then asked if I wanted to cancel my order or pay individually for the items but I had already paid online, so they told me I could pick up the order right away and hung up.
When I arrived at the restaurant and gave my name for the order (which was sitting right on the counter) they acted like they didn’t know what I was talking about. After a few minutes they read the receipt and let me take the order, which I discovered when I got home was missing soup.
The sushi itself was mediocre, which is a shame because even a rude experience like this one might have been redeemed if it didn’t taste like whole foods rolls.

Excellent find on a Thursday night! Headed to a concert at a nearby theater and we stumbled on Sushi House by chance. Wonderful fresh fish — huge pieces. Rolls where all flavors stood out — as opposed to most places where sauces overpower everything. Highlight of the meal was the melt in your mouth fatty salmon. Friendly attentive staff too. Well worth the trip to the burbs just to eat here again.
Definitely one of the best sushi bars that we’ve tried in the Chicagoland area — and we’ve been to some of the best over the last 20 years.

First time checking this place out and in spite of it being on a Monday at 3pm I was really impressed with my first experience here. The sushi was fantastic, and we shared the chocolate lava cake that although looked small, was a nice portion to end the late lunch. Definitely want to come back!
Oh and the owner Jeff was a fun and friendly guy to talk to :)

So I was in town recently and finished a meeting a little early. Before heading back into the city, I decided to stop by a d have lunch.
When I walked in, I was greeted by a wonderful hostess/​waitress, who immediately showed me to a table by the window and greeted me with a big smile. After taking my drink order and letting me look over the menu, she came back and asked if I had any questions or if I was ready to order. (Most of the restaurants in Chicago that are Japanese have a usually more rushed feel, however here the waitress didn’t seem to be rushing and or pushy towards me, which was a nice change.) I ordered the lettuce chicken wraps, as I thought it would be a nice, light, and healthy lunch.
Lunch was quickly prepared and delivered in a timely manner. The food was wonderful and fresh. Great flavors and great quality and quantity.
Place was clean and fun. Great atmosphere and will definitely come back when I am close to one again.

I had a very nice experience here tonight. My parents are not too adventurous, and it was a minor miracle I got them into a sushi place in the first place. Still, the service was prompt and courteous, and the food was quite tasty. Both parents were happy and thrilled with the food selection, and my lobster roll was beautiful and tasty. Thanks to the staff for being so nice and welcoming!

They are picky about their fish and it shows!!! FRESH!!! Love it!!! I only go here! Look no further for the BEST… FRESHEST you can find. I LOVE the Sexy Mexican Roll! A staple!

I go here after work a lot to get carry out! Love the food always fresh and yummy! The staff is friendly and it’s not overpriced.

Very friendly staff! Came here for dinner with my sister, made a reservation for the booth in the front. The food was very good, timely, and well presented. A place to go when you want nice quiet ambiance. Kind of pricey, but I thought it was worth it considering there aren’t that many nice sit down restaurants nearby.

«Sushi House Lunch»
An acrostic poem by yours truly.
Sexy Mexican roll is a must — cilantro, tempura fried shrimp, kanikama & quacamole sauce or bust.
Unassumingly charming is there private curtain-​closure booth table. Be sure to sit here if you’re able!
Shrimp shumai is a tasty appetizer treat, which comes with six steamed shrimp dumplings for you to eat.
Have you tried their green iced tea? It’s yummy, refreshingly, and delicious if you ask me!
In my opinion, a Japanese meal would not be complete without miso soup. Good thing it’s complimentary — no need for a coup!
High five to the chef for this delectable meal, plus they have awesome lunch specials, this place is a steal.
Our waitress was sweet and helpful with the menu, our lunch dining experience was a win because of this venue.
Unless sushi just isn’t for you, you should bookmark them on Unilocal and snag a table for two.
Salt and pepper soft shell crab was definitely a fave — crispy, fried, and tossed with Szechwan chili pepper, japapeno, onion, and cilantro your taste buds are sure to crave.
Everyone should give Sushi House a try, their food is quite tasty — I cannot lie!

Sushi here is very tasty!
Normally, it is pretty pricey, but if you can catch the lunch special on your day off, then it becomes a phenomenal deal (~$ 11 for 2 rolls)!
Definitely choose the crunch roll — not only is it tasty, but it is also the most portion-​generous. You get 8 pieces (instead of the usual 6), and the roll is 50% bigger than other rolls.
The interior was very nice. If you get luck (or request it) you can sit in one of these very private and beautifully decorate rooms.

I went to Sushi House before the big Nicholas Sparks book signing today at the Tivoli. What a blast. The sushi here is incredibly fresh, high quality, generous amounts of salmon and protein, and a great variety of original sushi.
The ambience is warm and inviting. I want to give a special shout out to Jeff, our server.
He was friendly, and volunteered to take a picture, as I wanted one of my friend and I. Additionally, he was very attentive to making sure we made it to the event on time, and we had our selected rolls, and drinks ready, efficiently.
I am a huge fan of trying restaurants in Chicago, and suburbs and you can’t always get «good sushi and great service». Sushi House was both.

Great food. The beef teriyaki was so good! Also my favorite is the volcano roll. So amazing it’s the best! We loved everything but the ramen. I would just stick to sushi and the bento boxes here. Yum.

Enjoyed a sushi lunch with my mom and brother on the patio outside this afternoon.
My mom was on her lunch break so we had a time crunch and the server (possibly manager? owner?) was very accommodating and got us our food in a timely manner.
My mom and I started with a seaweed salad which did not disappoint. I think I just love all of that sodium;) We ordered an assortment of rolls some specialty and some typical. Some of them were on the lunch menu options for a «combo» The California, veggie, spicy tuna, and rainbow rolls were all fresh and delicious. For the specialty roll we had the Baja which was also very good. It had large pieces of crab and the cilantro adds a great taste to the roll. In the past I have also ordered the 2013 roll which I would recommend.
So happy to have a great sushi restaurant in Downers Grove!

Great lunch special for $ 15 bucks. In addition to the lunch box you get a choice of soup, I ordered the hot and sour, it was very good. Lunch box included a order of tempura (vegetables and one large shrimp), 6 California rolls, and steak teriyaki with white rice. It wasn’t the cheapest option nearby, but I got a quality meal and left full.

Finally. A great sushi place I have found in Chicagoland.
I have tried so many sushi places, from Nori in Lincoln Park, to Butterfly in Wicker Park, Ra Sushi in Lombard, Yokohama in Westmont… So many places!
Sushi House in Downers Grove is the best yet. They make their sushi with big, fat, fresh pieces of fish. The waiter said that the fish that you are eating was happy and alive less than 24 hours ago. The fish is flown in on ice, picked up at the airport, and distributed to all the local Sushi Houses. The veggies are fresh that they roll them up with too, and the rice is sticky and not dry. This is one of the very few places that you will find that don’t pad their rolls with rice.
I got Tomago as well, and it was excellent. The Tomago followed the theme of big and thick sushi. It takes a master sushi chef to make really good, smooth, and slightly sweet Tomago.
For the quality of the sushi, it was very reasonably priced. Tomago was $ 2.25, a Philly roll was $ 7.95, and special rolls between &13-​$ 16. They have all the fish up front, so you can see what you’re about to feast on.
If you are worried about spending too much here, I suggest getting carry out. They will take good care of you.

I’ve never been inside Sushi House — but have ordered delivery through Grub Hub on multiple occasions to be delivered to me at work. I have never been disappointed and everything I have tried has been fantastic.
The quality of the fish an other ingredients is apparent in taste, texture, and presentation. It is obvious that the sushi chefs here take pride in their work.
Today I ordered the baja roll — crispy soft shell crab, cilantro, avocado, mayo and sriracha wrapped in soy bean paper. This is probably the best roll I’ve had here — and I’m disappointed I didn’t find it sooner.
The nigiri and sashimi are generously portioned and they don’t skimp on the wasabi or ginger.
I don’t live in the area, otherwise I’d say I can’t wait to go check out the ambiance. I’ll stick to delivery — which always comes more quickly than the time quoted.