Five Guys Burgers and Fries

Five Guys is a one-​dimensional restaurant but they are very good at what they do. The beef is flavorful and juicy but the toppings are what really shine, and except for bacon or cheese, there is no additional charge for unlimited toppings. Sure, you can get better burgers at many sit-​down restaurants and pubs, but for a quasi-​fast food joint, the burgers are about as good as you’ll find around here.
The service was quick at this location when I went yesterday. I actually expected it to take longer because when I’ve gone for lunch at the Williamsville location, it takes a fairly long time even when it isn’t crowded. This time our order was ready within about 3 minutes, and you can see that the staff is really making an effort.
Lastly, the french fries are really good, the best fries I’ve ever had from a chain restaurant. These are made from freshly cut potatoes and you can’t beat that. Lots of people like the Cajun fries, but I actually wasn’t nuts about the Cajun seasoning. These fries are good on their own with some salt and ketchup or vinegar.
I’m a fan.

First time at this new location close to work. A few coworkers and I got together and put an order in online and was expecting it to be ready at the time stated on receipt. When I arrived they stated they wanted to cook it once I got there to make sure our order was fresh and hot. I chalked it up to possibly giving a good first impressions being a new location. No harm done in my opinion. Who wants cold food right?
We all got cheeseburgers and I also ordered Cajun fries. My burger was really good and not over cooked at all. Was quite impressed for a «fast food» burger. Fresh ingredients included grilled jalapeños, green peppers, pickles tomato and lettuce. All tasted great together and were crisp.
My Cajun fries were cooked the way I like, crispy on the outside. I like the seasoning they use, as everyone’s «Cajun» is different. It has the right amount of kick and flavor that I look for and will order them each time I go.
Will be doing lunch here again for sure.

This Five Guys just opened with the New Year. I have been to previous locations in town, but so far, they seem to have a good start here.
The restaurant is a former Radio Shack in the Madeira Plaza (entrance in between Plaza and Panera) near Target. The store has a pretty decent amount of seating compared to other Five Guys in the area. Wasn’t super cramped, and there was plenty of tables, with space in between, which was nice to see. The remodel looks well done even though it happened pretty fast!
Most employees are new and still training, so expect a little longer wait, but all were very friendly, communicating with each other, and took the time to make sure the orders were right.
My burger was very tasty. Bacon cooked well, and the vegetable toppings I got were really fresh. Fries were cooked more towards extra crispy side, but could have used a little lighter hand on the salt. At least I got a decent amount compared to barely a cup full at my last Walden Galleria Five Guys visit. They have two new Coke Freestyle machines as well.
I know they were slowly phasing them in through the WNY stores (haven’t tried myself), but they do have the Five Guys milkshakes here.
I do find Five Guys a little pricey, but you do get a lot of food. It is nice to see businesses continuing to come to this area of Transit. This plaza can get a little cramped for parking, so just keep your head on a swivel.