FedEx Office Print & Ship Center

Excellent service for all the printing I can’t do in my office. I typically like to do things myself and have the option for service if I run into trouble– which is exactly how this FedEx works. They have good self-​service printers, and the print counter is very helpful for presentation materials and printing large blueprints. The sales associate, Alla, is extremely helpful, recently she handled my blueprint printing, trimmed them to size and bound them for me. I always feel like Alla will do anything for customer satisfaction. For a last minute solution, this is a great resource.
They also have good prices on quality office supplies. Really helpful when I ran out of staples and didn’t want to drive to the big supply store. It’s also a great stop for shipping drop off.
You do need a little patience here, though. They can get crazy busy for 5 minute increments, and you just have to wait it out.
And there is a free parking garage in the back for FedEx customers… Helpful in Cherry Creek.

After a bad experience with a UPS store, I came to FedEx to print some papers for work. In comparison, it was such a breeze here. Their copier read my USB drive with no problems and it accepts credit/​debit cards, so I was in and out in just a couple of minutes.

The worst fedex location ever!!!
Chris Zczawinski didn’t accept our boxing packaging and tried to sell us a box. That’s definitely not acceptable. I have been shipping packages from California and Las Vegas. No problem at all the way we box our goods. This guy is just there to give you hard time. Bad customer service ever!!!

Good and fast customer service at this location. I just wish FedEx, in general, was a little more transparent with their prices.

You will never get a response from anyone working here? They will ignore you just such a depressing place horrible customer service avoid at all costs!

Would not take my packages because they were not in Brand New boxes. What BS. I use fedex all he time and have never had this issue. The clerk was awful. Btw the boxes were only on their 2^nd use. Whoever was working Sunday night 7÷5÷15 needs a new job.

After giving the clerk all of the information required for shipping, the computer froze and I had to start all over. I paid in cash and they did not have ample change in the register so the clerk had to find the manager to get more change. It took nearly 15 minutes to mail a check. What a joke.

I have been here no less than 40 times in the past two years. I choose this place BC it’s conveniently located to my house. It’s a combination of all of those visits and today’s terrible interaction that compelled me to Unilocal.This place does not get customer service. I tried to explain my needs today for a several hundred dollar job and was told by the woman behind the counter «we don’t have time to get organized on this today» even though there were only two customers present. I emphatically said I didn’t need the job completed, simply started but she seemed indifferent on earning my business so I left.
The FedEx near black eyed pea on CO Blvd is always on point. Give them your business. Not this place who continues to under deliver. I will not be back!
Are you the manager? Id be happy to discuss with you.

They’ve been very helpful and friendly each time I’ve gone there.

Had a great experience here. Wanted to ship a package early in the morning as I wouldn’t have time later in the day and was glad this place was 24 hours! Despite it being early, the customer service was great and my package actually arrived to its destination faster than expected.

Road rage can be a problem dangerous to yourself and others. Parking rage can be an even bigger problem when trying time and time again to find a parking spot for this FedEx Kinkos. It’s one thing to already be perturbed about the lack of parking opportunity, but it’s another to already be frustrated only to be more frustrated by the glacial speed of their computers and service. Like, I said — it drives me to a place where I may harm myself or others around me by throwing a computer or the always out-​of-​service color printer at the wall.
On another note, I do like that you are able to snatch a receipt from the very expensive printing services and computer time from the kiosk by simply entering your credit card used for said transactions. That certainly helps keep track of my finances and expenses, but when there is any need of human assistance — it’s not easy to come by. Though the staff is always friendly, there never seems to be much sense of time sensitivity or the fact there are people spending money and waiting in line for a long time while doing it.
It’s not as if the FedEx employees are just loitering and ignoring customers as it’s quite clear they are hustling back and forth completing their projects, but I swear every time I get to the register, I either don’t receive a response or am told that they’ll be right with me. Every time. Maybe more man power would help, which I know is definitely easier said than done. So, perhaps a more efficient system of handling customer requests. Needless to say, they do offer a wide range of printing, binding, shipping, laminating, you name it. I just wish every visit here didn’t create a curmudgeon out of me.

Worst customer service ever, coupled with careless project management make this place awful. It is hard or believe a place can be this bad but alas it can.

I went to Fedex Kinkos to have some business cards made. Not a very complicated job so I thought. The business cards turned out horrible. The ink was smeared and faded and looked completely unprofessional.
I decided to go back in and show them an old business card that looks like it should. The manager told me that it was printed by someone else and they cant match other printers. I laughed because he was pretty much telling me that other printers do a better job.
If you are looking to have anything printed I would highly suggest you go somewhere else. Not only is the quality of work terrible, but the customer service is even worse.
STAY AWAY!!!

Quick and easy. That’s what it’s all about — right?
Let’s hope my package makes it.

Jeff was just the biggest help EVER!
I don’t know what I would have done without his knowledge and skill level. He saved my day and my companies day as well. He was so nice and helpful. I so grateful for the sweet service I received today.

Horrible experience with miserable customer service. Despite 2 hours on the phone over 7 separate calls, still managed to lose my package over the course of 10 miserable days.

This FedEx center is my go-​to for getting packages out past 5:00 p.m. on weekdays. There is convenient covered parking in the garage out back so it’s easy to run in and out. Sometimes I get lucky and catch the Fed Ex truck in the parking garage so I don’t even have to go inside. Bonus!

Here is what I need to know… why is this considered a full service print supplier? I took in a business card design to have printed. I had it on a jump drive and went to the full service desk. I was told to go to the computers and do it myself. There was an employee who was to show me how to do the online order but we tried three computers and none of them worked at which point she left me on my own and told me to give it my best shot. I asked about stock choices and was told to pick it online. She had no clue what she was doing. This was a horrible experience and I will never go to this Kinko’s again in fact may avoid all Kinko’s in the future.
I ended up at the UPS store on 20^th in Five Points and couldn’t have been more delighted with the outstanding service.

I needed to print out a large pdf (textbook for a class) and figured this place would be as good as any. My expectations were fulfilled and some. Eric greeted me as soon as I walked in, and set about to the task right away. Throughout the process of printing my textbook, I noticed that he personally greeted each customer that came in, directing them to the appropriate counter or staffer or asking them to kindly wait, that he would be with them as soon as possible. Maybe they started reading the poor reviews found elsewhere here. Whatever the case, service was as good as it could be.
Oh yeah, they have free parking!

At first I thought to myself, «Self! What are you thinking trying to pick up anything in the Cherry Creek neighborhood?! Don’t you know how hard parking is down there and how long it takes to get in and out?» But, then I realized that this FedEx exists is some weird Cherry Creek warp zone where they are fast and efficient and that is awesome.
The first benefit is they have their own parking garage. An automatic score in this neighborhood where street parking is at a premium.
Secondly, they will take your passport photo, print it, ring you up, and have you on your way in about 15 minutes. This was fantastic for me as my passport was the final step in this name change game I’ve been playing since I married Sir Nicholas last October.
Finally, I’ve had a couple of print jobs ordered from this store based on my positive experience with the passport photos and every single time they’ve finished the job was sooner than the time quoted, and the original time quoted was always less than 24 hours to begin with.
Well played, FedEx. Well played.