AT&T

My Dad is iPhone illiterate. Colby was more then helpful to walk my Dad through the steps of the iPhone process. He upgraded from an iPhone 3 to an iPhone 5s.
All in all this place was friendly and the sales associates were knowledgeable. I would highly recommend this particular store.

Went to the AT&T store on 75^th at Lemont Rd yesterday, and the service was beyond our expectations. The salesman was low pressure, extremely knowledgeable about the phones and had great practical advice. He was able to offer advice and information re the phones beyond the phones’ specs and reviews that we had read on the internet. This location is bigger, brighter, has a nicer layout and, in our experience, much better service than the location on Boughton rd. Will be going back and recommending this one to friends and family.

This particular location seems to run like a well oiled machine. The staff is extremely knowledgeable and very nice! Management has this staff fine tuned. We have 10 lines on our account so we go often. Thanks att Darien!

Boooo AT&T *makes crude raspberry noise*
My family and I are passionate Android users that have been coming to this store for several years now. Experiences have been generally pleasant, until recently.
First off, I came in one afternoon to scope out the Nexus 6 — Google’s flagship smartphone — to feel, touch, and make a decision as to whether or not an upgrade would be worth my time and money. They didn’t have the phone in store, as it was exclusively online. Doesn’t do me much good then, now does it? I wound up having to go to a T-​Mobile store to experience the Nexus 6 in person.
Okay, so I can’t play with my desired phone here, maybe the sales rep can give me some basic pricing figures or at the very least provide me with some trade-​in information. She couldn’t do either, because they require everything short of a blood serum sample of the main account holder «for security verification purposes». I could provide full name, phone number, home address, even the last 4 of the account holder’s SSN, and still no dice. While not her fault, my trip here was utterly worthless and a total waste of time.
According to my dad – the ever-​savvy businessman that he is – on a separate visit the floor sales rep tried to baffle he and my mom with doubletalk and the like in the hopes of getting them on the ‘AT&T Next’ plan, which is essentially a lease agreement wherein the customer continually upgrades their phone without ever paying it off completely. My dad saw straight through their bullsh*t and left not long thereafter.
Seriously considering a switch to that phone company with the hot biker chick spokesbabe. ‘Rethink possible’? More like rethink my phone carrier.