Well how can I start. I come in and there’s like 20 waiters but they standing around and we waiting like 20 minutes to put an order. I gave shavonne my order and when I get it, it was burnt hash browns and soggy eggs, bacon was fried in deep fryer… Never mind the waffle, it look like it was picked up with their hand and thrown on the plate. I am a big fan of waffle house but this place by far is the worst one. Never was I ask if I wanted more coffee or if I needed anything else. Shavonne needs people skills if she is working with the public, not just bring the check without asking«is there anything else I can get you? Or Do you want more coffee? » horrible breakfast, didn’t enjoy it at all!
Samantha K.
Classificação do local: 5 Dallas, TX
Service at this location was amazing! They kept it very, very clean. Refused to seat us until they swept the floor. Food was perfect and hot. Kept drinks refilled and table clean. I was impressed. We will be back!
David B.
Classificação do local: 4 Dallas, TX
As this is a brand new location there are going to be understandable issues however the service is good and continues to improve, the food is appropriate Waffle House food and is great. The restaurant has a juke box which is very nice. The parking lot is clean and so is the restaurant. The staff is friendly, nice and attentive. So happy that this restaurant has been brought to our community.
Ryan F.
Classificação do local: 5 Dallas, TX
Amazing service, food was impeccable, restaurant and parking was clean and well lit. Love coming here, feel like I’m at home with much better food and company!
Joanna W.
Classificação do local: 1 Dallas, TX
My second time at this new location. The first time was understandable since everyone was in training. The food was good but the service was not quite there. The food was good once we got it. On our second return the service was still off. Once we were seated it took over 10 minutes to be noticed. Or rather we we we able to flagged someone down. I order my eggs over medium and request that the whites of the egg be cooked. I cut into my eggs and the whites ran all over the plate. I put the plate to the side with the uncooked eggs while I ate the toast and coffee. Finally once my boyfriend was finished eating the waitress came over to see if we needed anything else. I showed her the plate with the raw eggs. All she said was sorry and gave us a check. Made no adjustment to the check. We took the check to the register and was asked how everything was. We told the young man that the eggs we ordered were not cooked. He said sorry and he would let the cook know. Again, no offer to adjust the check. So disappointed that this Waffle house is not going to be a good one.
Tina S.
Classificação do local: 1 Dallas, TX
You would think when you have the word«Waffle» in the name of the restaurant, you would find it important to at least make an edible waffle. Not so. I was so hoping this restaurant would serve even decent food since it is in my neighborhood. But, sadly, no. The bacon did not even resemble or taste like bacon. The waffle was a limp, tasteless thing, the Eggo version in a toaster puts it to shame. The eggs were average, and the toast was limp. They were training, as it had just opened, and we were greeted by about 50 employees saying«Good Morning» when we arrived. However, with all those employees, I still ended up refilling my own coffee. There were numerous ceiling leaks, so one employee was relegated to the never ending task of mopping the puddles as they appeared. I am not a huge fan of Denny’s just across the street, but found myself wishing I were there instead.
Ben L.
Classificação do local: 4 Dallas, TX
Great new location for Waffle House. In a chain known for its patina and charm in most locations, it’s strange to see a brand new one. Everything inside is pristine, but the charm is evident. The staff is wonderfully friendly and helpful. My only complaint(and reason for –1 star) on my first visit was the wait time for food, but that may be due to the new staff — my hope is it will get better over time and this review will be adjusted accordingly. Standard diner fare in the kitschy standard environment of the Waffle House. This location has a jukebox, like others locally, with music that adds ambiance without deafening you. Two cash registers are available to help ease rush hours and take-out orders. Looking forward to many more meals at this favorite.