Jimmy John’s

A friend and I were getting pedicures before heading to a show and needed something quick to eat. We looked across the street and saw the free delivery sign in the window and knew it was meant to be! I called in my order of two turkey tom sandwiches with chips and they were quickly delivered to us with a smile. Good sandwiches and quick service — what’s not to like?

Well. I am never one to post reviews, but this location is awful and this will definitely be the last time I order from here.
It has now been 3 hours since I ordered my food. 1 hour after placing my order I call and spoke to manager, Marcus (if that’s even his real name), and he said my food was out on delivery. 45 minutes later I call and speak to the manager, Marcus, again and am told my food is out on delivery. At this point I am frustrated because it’s nearing close to 2 hours since I placed my order and my food had been «out on delivery» for over an hour. I ask how much longer it will take and I am mocked by the manager Marcus and he tells me that he will tell the driver to wait 30 more minutes to deliver my food. Ive never been treated so disrespectful by company management. And I am going to assume Marcus has cancelled my order being that it has now been over 3 hours since I placed my order…

Ordered sandwich at 7:33 p.m. Received sandwich at 9:50 p.m. Forgot part of my order as well. Scary fast — scary bad service. Will not order again.

I’m working an event outside Fellowship Church 2809 Ross Ave and according to Unilocal this is the closest place to me at .7 miles. According to the phone person you don’t deliver here and referred me to the Lemmon store. The Lemmon store is 1.7 miles away. First impressions are everything. I’ll patronize other sub shops before I ever set foot in one of these. I’ve never been to one and now I guess I never will.

It’s ironic that I am watching the 49ers play right now as this JJ reminds of the 49ers. Talk about a location that just simply can not deliver no matter how hard they try.
Never in my life have I EVER and I mean EVER been so disrespected. You should be ashamed of yourselves. I waited 2 hours for my food, I never got it. at 1005PM I was informed that I wouldn’t be getting my food because I am out of delivery range. Everything is closed, I am starving and can’t eat dinner tonight. I called many, many times, they said it would come, then it was delivered, then they answered and hung up on me multiple times, then they answered and put me on hold without saying anything.
This is the FIRST time I have ever tried to get a JJ delivery. I am 1.2 miles from this location.
After multiple back and forths and multiple issues, they finally talked to me and told me they would deliver me my food. Then I get a call 10 minutes later telling me that they can’t deliver it because they want to go home and offered to void my check. That is very, very nice of them to offer to refund me my money. I am sitting here starving right now because of how they treated me. Do NOT support organizations that would treat their customers this way.
Ironically enough, as I was fuming to my roommate, he informed me that this l ocation had multiple cockroaches in the bathroom and it was a blessing that I couldn’t get my food due to the filth. I’m not sure who the real winner/​loser is here but be careful.

Always yummy sandwiches! But I order online all the time due to working in a hair salon and it hasn’t been so speedy and convenient. I am limited on my time between clients/​lunch and the last couple of times I have ordered its been 35+ minutes for my delivery to show up. I’ve even had to call and make sure they didn’t forget about me and my sandwich before also… It took them close to an hour to deliver. I promise I don’t get anything difficult!

We had a group of students from out of town competing on a tight schedule. As we’re from Nebraska, we picked JJ’s because it’s fast and familiar for the students. Not sure where to go, we ran in to Chris who was delivering some sandwiches to an address nearby. We asked for directions, but Chris insisted on leading us himself so we didn’t get lost. The food and service in shop was great and we really appreciate Chris going above and beyond to help!

Fast, convenient, and yummy sandwiches! The staff at this location was very friendly. A few of them welcomed me upon entry and said good bye, and wished me a good day upon exiting. I thoroughly enjoyed my beach club, jalapeño chips, and root beer. I would’ve given 5 stars since this was a nice, clean and friendly location, but the parking situation isn’t the best. There are a few spots out front, but most of the time they’re taken. If that’s the case you have to park in garage where you MUST get a ticket to place on your dash. Parking is free for 2 hours, but it is an inconvenience to find the ticket booth then walk back to your car just for a sandwich pick up.

OMG! I placed an order to be delivered online and the it was at my front door in 10 mins!!! I kid u not! I order delivery all the time and usually have to wait an hour for delivery from other people. I am SO ordering fr them again!

Obsessed. I’ve come here for lunch at least 2 times a week for the past month or so.
There’s no other way to explain their bread except to call it «crack bread.» It’s so addicting!
Healthy it is not, delicious it is very much so.
Only drawback is you have to pay extra for cheese. What sandwich doesn’t come with cheese? It’s a must!
If they could only figure a way to make wheat bread taste this good, they’d be the Sandwich God.