Insight Complete Eye Care

This is the coolest practice I have ever visited. It is a beautiful space. (Sometimes the parking is difficult but they have and will pay for your valet parking in front). The sitting area is modern and very comfortable and my exam was like being in an episode of Star Trek. I was given the different tests, all computerized, and was very much at ease as they explained everything to me all the way through. The information was consolidated in my electronic file so that Dr. Ivan could show me on a TV screen exactly what was going on with my eyes. All good this year!
At the end of our unrushed conversation (he took all the time I needed, to go through my exam), the prescription for my new glasses was automatically sent to their store (back outside the examination rooms). The store feels like it should be in Northpark. The frame selection is fantastic with all of the brands that the magazines feature as the best of the best. The staff was very knowledgeable and honest about what looked good on me (and what didn’t «fit quite right»). There are expensive options for sure but they helped me find a lens and frame combination that fit my budget. I can’t rave enough about how great this practice is. I’ve been coming here for years and love the personable nature of everyone in the office. These Docs know how to treat a patient as a person not a number.

Dr. Banks was very professional and competent with fitting me with a sceral contact lens. He is exact and wanted the contact to fit precisely. Without this specialized lens, my vision was very hazy because of scarred cornea. With lens it isn’t perfect but I am able to see signs better.

Consummate professional. Dr. Bank’s is extremely qualified, patient and is a good listener. He takes a very conservative approach to his treatment plans, which I really appreciate. The wait times can be a little arduous, but that’s only because he’s taking his time with other patients. I’m comfortable with it. The staff is quite friendly, especially Kente (SP?) and Gary.
This is the only place I will get my glasses from now on. I really like their technology which makes for a perfect fit every time. I’ve been seeing him for over three years and would recommend this office to anyone.

Just got my annual eye exam. Very impressed with Dr Banks and his staff. Love returning here year after year

Walked in without an appointment or insurance, walked out 40 minutes later with a prescription for contacts and glasses for $ 139.00 including tax. They also provided a trial set of lenses. Amazing service, the staff and doctor were amazingly friendly. I have found my new eye doctor.

Initially had a bad experience but Dr. Banks has gone out of his way to make up for it. If you are looking for an upscale experience give him a shot.
Doctors office has all the modern equipment, scans your eyes, goes over all the little stuff. More than a ‘can you read this line?’ eye doctor.
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Waited in waiting room for 45 minutes and left. To much competition in Dallas to be able to treat patient’s schedules like that. When you make an appointment in advance, show up early to do paperwork, the office should hold up their end of the deal. May not sound like much but I lost an hour and a half of my day and accomplished nothing. Time is money.
Don’t waste your time, try one of the other thousand optometrists in Dallas.
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Doctor personally called to apologize and reschedule, which means a lot. Will give it another shot.

Great selection of eyewear! This location just did a remodel and looks great. Very easy to get to and had covered garage parking so I can keep my car from getting too hot in the summer time. The team is very helpful especially Kinte. He takes pride in helping you find the right thing. We will be back!

Well I agree that the place is very high tech and that Dr. Banks is a great doctor. Excellent bedside manner, very clear with explanations. BUT I cannot recommend Insight Eye Care. I had problem after problem after problem with appointments, billing errors (overcharged), and other service specific items. Also not the warmest, friendliest staff in town. A little on the pretentious and snooty side in my opinion.

My first visit to Insight Complete Eye Care was marvelous. How often do you hear that about an eye exam?
The doctor took time to address my health concerns and thoroughly explained all of my tests. The high tech exam was refreshingly stress free and easy, and I left with a far better understanding of my vision than I’ve ever had before. They even double checked my insurance coverage before the exam to make sure I wouldn’t have any unforeseen charges.

I had 5 star customer service here. It was great to be able to learn about the health of my eyes and see the 3D images. My only gripe is the high cost a routine eye exam. They have some really cool 3D technology here. The 3D stuff is mandatory if you get an eye exam here and insurance does not cover it, so be prepared to pay for that. Otherwise, I had an excellent experience here.

Kinte Walkera, was much appreciated for his assistance as Fashion Consultant and with encouraging my selection of the Dita Royce frames when shopping at INSIGHT, Complete Eye Care! I have received so many compliments and inquiries about the brand and style, which makes me confident that I am wearing glasses most complimentary to my face. However, beyond the product selection, I truly appreciated his interest and commitment to serving me! Kinte were so generous with his time and effort to ensure that I was satisfied, calling the manufacturer, etc. Additionally, I was totally impressed with his knowledge and «being in the know» when it came to which celebrities wore what frames. Thanks again, and I wanted to let it be known how much I am enjoying my new glasses! Linda Fulton, Washington, D.C.

Had an amazing experience! Md banks was very informative! Sarah was great and patient with my frame fitting! Will go back!!! Thanks everyone !

Due to a move, I had to find a Dallas Eye Care Center. I used to go to Clearview in Southlake, who are great. Insight is just as terrific. They have great technology, and Dr. Bank did a nice job explaining all of the test results. Only negative is that I thought the glasses were a little pricey.

I was in Dallas for the Christmas holiday and realized my contacts were still in NYC. .. enter Dr. Bank. He hooked me up with disposable lenses on Christmas Eve despite a closed office. Dr. Bank went the extra mile for me. I’d go back if I’m in Dallas again.