FedEx Office Print & Ship Center

I needed 1,400 postcards and had gotten bids at several other places. But when I came here, Andrew made the experience very painless and easy and helped me explore ways I could cut costs.
I recommend this place to anyone who has printing needs. Great customer service with great pricing and very high quality product. We’ll definitely be going back!

Terribly slow service, not at all helpful. All I wanted to do was to send documents one way and prepay to have them sent back to me using a separate air bill that I filled out. But no, the guy would not let me, claiming that shipping prices change every day so I could not prepay. He offered no options other than opening a Fed Ex account and basically was a jerk. I went to another nearby Kinkos/​Fed Ex location and asked if shipping prices change daily and was told no, they do not. I would avoid this location like the plague and plan to take my $$ elsewhere.

So the guy there was really helpful. The cost for many of the one off items is pretty ridiculous, but it is what it is and if you need something out of the ordinary there are sometimes not a lot of options. Scanning and printing oversized items is what I did there and it all cost a multiple of what I expected it to, but the guy there was helpful and where else could I go to have access to a giant scanner and printer.

It’s kinkos. Seriously they need a review?

How much does it cost to scan 2 single sided 8.5″ 11″ sheets of paper to email? The answer is, how smart are you? When I asked they said they didn’t have access to internet and couldn’t scan to email without using their PC work station that starts at 30 cents /​min. But depending on what features you want to use it quickly rises in price. The only alternative they offered was to scan to usb or cd-​r and wanted to sell me those items, but offered no help otherwise.
So I’m a pretty savvy computer guy. I think to myself scanning to PDF should go pretty quick. At 30 cents /​min this could cost me less than a dollar to complete. But the scanner takes 2 mins just to warm up, doesn’t work very well, scans only one sheet at a time and is wildly slow. Add to it the software requires that you scan into one window at a time then copy and paste the pages you need from various other windows into the first one that opened with the first scanned page. No option to save to PDF with their software so I tried to use the PDF printer to print all the pages to one PDF file. But that didn’t work and the files wouldn’t save into any location including the «my documents» folder. I asked for help (something I shouldn’t have to do) because their system is clearly not allowing me to complete the task at hand. The employee that came over criticized me for using the «basic» mode and was stunned that I was able to scan at all. He then suggested solutions that would only cost me more money and never offered to discount or refund time spent that was quickly adding up to just under five dollars. I quickly saved the scans individually in the wrong format and into individual files. I uploaded them to my email for conversion and consolidation at home. Once home I found that the quality of the scans were really over exposed and not very legible.
Scan to email is a simple thing to do and really should be a service offered for free when its in such small quantity. It was a great opportunity for Fedex Office to create a good relationships with its community and secure business for larger future transactions. Instead they’ve reinforced that they’re the wrong solution for most any job.