Bare Minerals

DEFINITELY coming back if I feel the need to have snobby associates be rude and disrespectful to my mom.
I like Walmart workers better.

Had the worst experience ever. I walked in wasn’t greeted. Told her I needed to me color matches for foundation. Usually you are asked a series of questions and they will make a professional suggestion, nope not here ! I said i prefer liquid foundations but my skin has changed so im not sure. She tested a bunch of liquid foundations apprently I was too dark. I asked well the model if darker than me what is she wearing. She snaps at me and says well it’s just a model who knows what’s she’s wearing. What the heck ?! I told her I get darker in the summer and she says come back in the winter when you lighten up, never ever ever ever again. I left pissed and unsatisfied.

Had an awesome experience at Bare Minerals. The associate Cole, was so helpful. He re-​did my make up and showed me how to correctly apply my foundation, bronzer, and blush. I even received a call a couple days later thanking me for coming in. I’m definitely going to be coming back.

I don’t even know where to begin. First off, I’ve been using Bare Minerals for five years now. Secondly, I have not ever experienced such rudeness, and unprofessional treatment like I did at this location. I came in looking for a new shade of foundation. The woman helping me didn’t even know an ounce about makeup or makeup application, and tried on unreasonable amounts of shades on me that didn’t match. Moreover, she consistently had a snarky attitude, which was the cherry on top to her lack of makeup skills. She kept talking to her other coworkers about other irrelevant subjects going on in her personal life, and gave me zero amount of attention as to what I wanted although, I clearly stated exactly what I wanted. Finally, I left strictly unpleased with the entire experience, and felt like she was a child, and my face was her playground. Completely unprofessional. Do not recommend this location.

The WORST service I have ever gotten in my entire life. My jaw hit the floor at how rude the staff was! The lady that assisted us (her name is Tina) had an attitude from the time we walked in. She seemed annoyed that we walked in and interrupted her precious conversation with her coworker. The staff didn’t know the coverage you get from liquid foundation versus loose powder. She finally had the nerves to get upset because we walked out unsatisfied. She actually said «are you serious?» And gave us a look for not purchasing anything due to the service we received. We ended up going to Macy’s and found everything plus more at Clinique. They should consider training their staff on customer service.

Terrible service. I stood there today for 20 minutes without anyone acknowledging me. Everyone who worked there saw me as we made eye contact but didn’t greet me. I finally asked if I needed to make an appointment to get help and the guy had to turn to another person for an answer. She told me to come back in 45 minutes. For a brand that is sold at Sephora and major departments stores, they should really focus on their associates’ retail training.

I had a great experience at this location recently. I used Bare Minerals foundation a few years ago, then switched to MAC mineralize powder. I am not sure if it was a change in my skin, or adjusting to the summer heat, but it was making my skin look super oily.
I went in, and had the pleasure of having Trixie do my makeup. She is such a sweet energetic person, and a former lounge singer! She made me feel comfortable, and matched my shade perfectly. She even used a lip gloss that was a shade that I have been searching for.
I purchased the kit with the matte foundation, mineral vail (it’s like a translucent powder to finish), and warmth (like a bronzer). It also came with primer and three brushes. The matte formula looks great all day, even when I wear it in the Texas heat. It was definitely a great investment, and everything is customized to your shade. The best part is that Trixie explained how to apply everything, and even called to follow up a fee days later. I am so happy that I stopped in, and can’t wait to go back and try some other items.