Always get my order wrong. Come on guys get with the program you job can’t be that hard
Crystal R.
Classificação do local: 2 Cypress, CA
I haven’t been to this jack in the box for a a good 8 months because their chicken didn’t taste the same. I went today and ordered a jumbo jack cheeseburger and requested, no tomatoes, no onions and no mayo. They put the mayo on. I used to love this location a while ago. They got me through pretty fast which tells me the meat is already cooked. Typically jack in the box is slow at DT and I’m okay with that being I know my food will be fresh and for the most part, hot. I probably won’t return again for another 8 months.
Miguel C.
Classificação do local: 1 Cypress, CA
Beware of Yasmeen, young skinny latina girl. If she takes your order, your food will be cold. Ridiculous, I got soggy cold fries and soggy egg rolls.
Won P.
Classificação do local: 5 Norwalk, CA
I order the Chocolate shake w/regular size but it’s good same taste as IN– N– OUT shake. Thank You
Derek W.
Classificação do local: 1 Lakewood, CA
During Super Bowl 50, Jack made a Declaration of Delicious in which he declared that all of his customers shall be treated to his ever-so-delicious burgers, especially the Jumbo Jack and the Double Jack. Jack should have also made a Declaration of Cleaning to go along with the Declaration of Delicious. Upon entering the Jack in the Box on the northwest corner of Lincoln and Moody, I went into the restroom to wash my hands. The restroom was FILTHY! I was absolutely disgusted and grossed out that I thought I was in an episode of Goosebumps. When I got out of the restroom, I had a difficult time discerning the line. Was it on the near side closest to the door, or was it on the far side? It took me a while to figure out that the people standing on the far side were actually waiting for their food or being fascinated by the drink machine. When I came up to order, I went for a Double Jack. When the cashier asked me «for here or to go?» I replied, «let’s go.» «Go where?» asked the cashier. Gave me quite a chuckle. It was quite a bit of a wait mainly because there were several other people who ordered around the same time I did. I’m glad I had a water cup to keep me company; otherwise, I would have been bored out of my mind! While I was waiting, I saw how filthy the tables and chairs were. I also noticed the trash cans being filled to the max. «Guess it’s a good thing I’m taking my burger to go,» I told myself. When they called my number, I showed them my receipt, and the server handed me a small bag, which contained my Double Jack. The Double Jack usually comes in a small takeout cardboard box whose height is much smaller than the length and width of that box. The bag was so small that you could only fit the Double Jack box in the bag by having the box stand on its shortest face. Really!!! The burger could easily fall out of the bag! Believe it or not, it actually almost did when I tried to get the burger out of the bag! Did I also mention that the burger was actually upside-down when I opened the box? I wanted to get some BBQ sauce for my Double Jack, but when I tried to squirt some BBQ sauce on my burger, barely anything came out! I was so disappointed! The ketchup dispenser’s lever was completely down to indicate that there was no ketchup left, and the only other two sauces were taco sauce and buttermilk ranch. I didn’t think either of those two would go well with a Double Jack, so I just had to eat my Double Jack with nothing but the sauces already in the burger. I went back out to my car to enjoy my Double Jack… or I had hoped to. The Double Jack wasn’t as flavorful as the other burgers that I’ve had in the past, including at other Jack in the Box restaurants. The patties weren’t juicy enough for my liking. It was like it was sitting on a plate for an hour and then reheated for 2 minutes tops. As if that weren’t enough, all the fixings weren’t stacked up very well. It took so much effort on my part to prevent any burger fixing from falling to the concrete. After finishing my Double Jack, I drove out of the parking lot thinking to myself, «I really should have gone to In-N-Out instead.»
Andrew N.
Classificação do local: 4 Buena Park, CA
For some reason this JITB beats the rest. The workers are friendly and they never skimp with the sauces. 2 words, munchie meal. Get it. Its a lot of food and all you midnight snackers wont be disappointed.
Jim B.
Classificação do local: 1 Newport Beach, CA
Epic fail. The only thing they did correctly was too charge my debit card. This store obviously does not care. Wrong food given despite the verbal feedback. Burger without a patty! File them in the don’t give a dame catagory. I would be embarrassed to work there.
Andy B.
Classificação do local: 5 Cypress, CA
This restaurant is very clean and friendly. Very good food. I like the service there.
Brantley M.
Classificação do local: 5 Foley, AL
The best customer service at a fast food joint is here! I live right next to it so I always come to this location and every single time I come, the workers are soooo nice and the inside is super clean. I usually don’t review fast food resteraunts but I had to do it one time because of the outstanding customer service I ALWAYS receive everytime I come by. 5 stars forsure
Mesbah S.
Classificação do local: 1 Cypress, CA
My close friend frequents this location as a regular outing with her toddler. She came in last week with her 2YEAROLDCHILD when another customer in line started loudly ranting about how she should get out of the country, doesn’t speak English and made other hostile, hateful and RACIST remarks based on her appearance. She was too shocked(and terrified) to say anything because the man was taking steps towards her with every vile thing he said. This all happened while she was in line so everyone could hear this guy. NOTONE person(employee or customer) came to her defense. Shame on Management!!! Customer Service 101: ensure customers’ general safety when in the confines of your establishment; especially when someone starts acting in a threatening and hostile manner towards a paying customer(*read: HUMANBEING) without any sort of provocation… you need to step in. Absolutely unacceptable protocol… ZERO stars!
Bob T.
Classificação do local: 1 Cypress, CA
7÷16÷15 just before 8am. I ordered 3 breakfast platters.(with all bacon, no sausage) Eggs — COLD and greasy. Just old and disgusting. This is aggravating. Pancakes — COLD and putrid. What the fuck? Now I’m mad. Bacon — COLDDRY and OLD. Okay now im livid. Once I found out all 3 breakfasts were this horrific, cold, old and stale, I was already long gone, and I could not just drive back and return these garbage breakfast platters.(more like«throw this beyond extremely shitty food back at their drive-thru window») This is the worst food I’ve gotten ANYWHERE in the last 14 years. You got my $ 11+, you miserable jerks. I am a resident of Cypress and I will NEVER return here. Way to fuck over the locals. I got jacked at The Box. You don’t have to. Stay far away from this rotten location. Fight back against fast food thuggery!
Amy M.
Classificação do local: 5 Cypress, CA
Normally, I hate jack in the box. My kids love Jack in the Box so I am here often as it is close to home. This is by far the cleanest Jack in the Box I have been ever been in. the workers are all very kind and very efficient. You often will see the owners in here, a husband and wife I believe working behind the counter and let me tell you they get it done. I now eat jack in the box because of this location, the food quality is very good better than most fast food Jack in the Box by far. I cannot believe I am giving a jack-in-the-box 5 stars haha.
Will E.
Classificação do local: 4 La Palma, CA
This place can always be counted on for good Jack in the Box food. The service is always excellent and the one I go to as two within driving distance. They are very helpful when asking for additional items and friendly. The interior is clean and modern looking. The restrooms are kept clean. It is located in a shopping center with plenty of parking.
Steven M.
Classificação do local: 3 Lakewood, CA
I love Jack in the Box’s breakfast sandwiches, burritos. Yummy and filling for fast food.
Roger S.
Classificação do local: 5 Anaheim, CA
Food was awesome. Everyone should go. Service was great. People were amazing. Everyone should go and eat here
Ryan P.
Classificação do local: 4 Seal Beach, CA
Maybe that JACK in the BOX is not a clown after all I’m sure we all have eaten here lots of times, but it has NEVER been my go to place to grab a burger, fries or anything really. So why was I here this particular day is a GOOD question? It’s around 4-ish on Friday the 4th of July and I’m hungry, because I had not had ANYTHING to eat all DAY! Can you say«MIRACLE»! Me being hungry is no big surprise because I’m always hungry it would seem and my attempts to embrace hunger is just NOT working! I was so good getting up and going to yoga in the morning, running errands, and getting my Ryan-Do List out the way and I wanted to try and eat healthy all weekend. Every place I wanted to eat at was apparently closed for the July 4th holiday. Both of my favorite Thai places were closed, my fav Italian places were closed, my fav Mexican places had closed early or didn’t open ATALL, Phở places closed, shabu-shabu places closed, Korean places closed, sushi… yeeeeppppp CLOSED. I was sensing a running theme here and feared I would starve to death or worse be forced to cook for myself! I couldn’t BBQ because I forgot to get a propane tank and didn’t feel like going out to buy one to cook one FRICKIN hotdog, plus I’d have to buy hotdog buns, baked beans and potato salad because I certainly wasn’t going to COOK and driving more than 5 mins was OUT of the QUESTION! So I figured JACK’s would be open and I might be able to get one of their salads and save my waistline a bit. So I threw on a hat and hopped in my sweltering hot car! Note to self… Always wear pants in the summer when you have leather seats or you will suffer third degree burns on the back of your legs. I drove down the street excited to get the Mandarin chicken salad. I figured that would hold me over until my REAL dinner later since I was I was going out so I knew I needed to eat and self-medicate if I was going to make it through the war zone like atmosphere of Bosnia to see the fireworks at the Queen Mary. I wasn’t SUPER excited but I was going with hotty with a body GOTEB so I could always burry my head in his chest! Note to the ladies out there… If your single ALWAYS have one or more hot +1 to do things with. Don’t sit at home waiting for«Mr. Who-so-ever»…if there NOT calling, NOT asking you out, NOT moving forward, they are NOTINTERESTED! MOVEON! Annnddd I’m off my soap box! Sorry had to get that out! Anywho, I get there and peruse the menu and didn’t see my fav salad so I drive up to the intercom system. I was greeted right away and it was nice NOT to have to deal with a sub-standard intercom system that crackles and they only hear every 5th word, and I have to repeat my order 15 times! The gentleman told me they no longer have that salad so I got the Southwestern salad which came with black beans, grilled or fried chicken, field greens, corn, red onions, cherry tomatoes(yuck), cheese and spicy corn tortilla strips and a southwestern dressing! I drove back home, plopped down in the fav chair in front of the boob-tube, watched about 5 mins of those silly NON-TALENTED, media w*ore Kardashian brats before turning the channel so I didn’t upchuck my late lunch and enjoyed my SOUTHERNWESTERN salad! It was fresh and the chicken was cooked perfectly! I do wish they would have pre-grilled the chicken and refrigerated it so it would have been cooler and NOT hot! It was already a hot day which is partly why I went with the salad. The little tortilla strips were spicy but I managed to suck it up and eat them before drowning my mouth with water afterwards! My ONLY negative was the dressing! It was good but I like ranch and BBQ dressing together on a salad like that. Just preference I guess! I’ll probably go back but I’m still NOT in love since there are so many other GREAT burger places these days but it was good in the pinch!
Anjum S.
Classificação do local: 5 Santa Ana, CA
Awesome Breakfast served all day Great menu and love specials!!! This restaurant has friendly staff and quicker than most. They are very consistent and professional. Well deserved to be given 5 Stars. One of the best Jack in the Box you can find around, place is close and convenient. Honestly it’s an amazing fast food restaurant in town. The food quality is usually stays great. The Best Jack in the box I’ve ever been too, it’s clean inside & outside the restaurant. The employees are extremely polite and courteous. Food has been great! They have dispensers of taco sauce ranch sauce BBQ sauce & ketchup which is helpful when there busy just help yourself. Management Team is very professional and they have fully knowledge of their products. Jasmine, Zainab, Hemat, Veronica are the best to deal with if any problem accrue which No chances.
Mike S.
Classificação do local: 2 Long Beach, CA
I know this is just a fast food place but honestly its terrible. The food quality is usually the same but good. The thing I hate about this place is my order is always messed up. Not once in the last five times has it been right. This place is close and convenient but I’m done coming here now. It really should not be that hard to forget to place all my items, if they are correct, in the bag.
Tony G.
Classificação do local: 5 Anaheim, CA
The Best Jack in the box I’ve ever been too! Sure it’s fast food place but it’s clean inside & outside the restaurant. The employees are extremely polite. Food has been great! They have dispensers of taco sauce ranch sauce BBQ sauce & ketchep which ishelpful when there busy just help yourself. A fireplace inside if needed. Excellent place all around I’ve been here 4 to 5 times this is the best jack! Check them out everyone.
Kellee N.
Classificação do local: 4 Norwalk, CA
Based on two visits since they’ve moved! Really modern, love the inside and all the pictures of Jack. In one of them he looks super high even though I know he’s supposed to be tired… Anyway, it has a little more character than other locations, especially the hellhole they were using across the street. I feel so happy for the employees that get to work in a brand new establishment that at least has air conditioning, not to mention nice bathrooms, a brand new kitchen, among other things. So, likewise, the employees seemed like they were having a good day both times I went in. The food was fresh and it was tasty. I don’t know if I’ll ever truly forgive them for building on the grave of Billy B’s, but it’s nice JITB, I’ll come here more often since it’s close to Cypress College.