CVS Pharmacy

This is the only CVS I go to, and I’ve been using their pharmacy for years.
The good: in terms of the store more generally, things are always in stock. The pharmacists take time to explain new medications, are really personable, and have always been so nice about dealing with any insurance/​billing issues.
The bad: the way the store is set up, it always feels like the next person in line is listening to you. Paranoid? Maybe a little, but I wish the consultation area afforded a bit more privacy.
TL;DR: Good people, less than ideal layout.

I had the worst experience trying to get a prescription refilled. I called it in and was told it would take 40 min. I waited almost an hour and then was told that they didn’t have the medication. Daniel who worked in the pharmacy said «it was not his fault to a co-​worker.» I will never return to this pharmacy and now at another cvs waiting in line again. I hope my experience here is a better one.

The worst CVS I have ever been to! The pharmacy needs to stop making promises on when a prescription will be ready. Almost every single time I come here Allen or Ann tell me my prescription will be ready in 10 – 15 minutes and it’s ALWAYS 30 – 45 minutes! I can understand if this would happen a couple of times when they are busy but not 100% of the time. At least be honest with how long I need to wait so I can go run some errands while it’s being filled. Also a ton of items are always out of stock in the wine and frozen departments. I don’t recommend this place.

We walk up the the pharmacy to ask a question, the pharmacist gives us a recommendation, we come back 1 minute later and she literally closes the door on our face. I was literally in shock. I go to the counter and let them know and got an apology. Understandable there was nothing they could do. I was embarrassed for them. This is the only negative review I’ve given. Congrats CVS. Might be time to look into a new pharmacist.

The pharmacy here is horrible! They are rude and provide incorrect information. Alan in particular.

Slow and inefficient.

Lorna was very nice and helpful.

Just moved here and my bf had his 1^st prescription filled here. We pulled up to the drive thru at 5:35pm on a Sunday. The girl working the window said to pull into a parking spot while she verified his insurance. We sat for 20 minutes. He walked back to the window and there was a guy there that said «Just a minute.» So he sat in the car for another 20 minutes. He finally walked into the store and the pharmacy had closed! The store manager had to call the pharmacist back to get the freaking nasal spray. The pharmacist said, «We would’ve called you but didn’t know your number.» You’re the ones who told us to park and wait in the car just go outside and get us! Then she admitted they outright forgot we were out there. Oh my terrible CVS! Go to the one on Harbor/​Newport. It may have a ton of crackheads but at least they don’t work there.

Just moved and this is the closest CVS and quite disappointing. They have crappy pharmacy hours, always out of medicine, and the pharmacist Allen is very rude. Most of the pharmacy techs are okay, but Ann is also rude. Getting prescriptions is always such a pain here.

Hmmm, some iffy reviews here… well, I’ve been in here about a dozen times in the last 6 months and have to say it’s a nice place. It’s always clean and not too busy being that it’s towards the back of the parking lot. I’ve used the pharmacy as well and same story. Employees have been nice and courteous. The prices seem good… some of the alcohol prices are actually excellent. And they have a redbox outside if you need a movie. lol…

Whatever you need they have a great friendly fast service

This is by far the WORST CVS I have ever been to. I am the most considerate, respectful, and nicest customer. In addition, I am a VERY trustworthy person. Let me explain what exactly happened at this CVS…
Before this specific situation played out, when I had gone to buy the makeup in the first place at this CVS; I was paying for the purchase with my credit card and had my ID ready. She asked for it, looked at the photo for a good minute, looked at me, looked back, etc etc etc She acted stupidly paranoid, it was almost funny. But, this was just the beginning of how bizarre my shopping trip would be at this CVS…
I had bought some makeup that I needed to return, and I also wanted to exchange one piece for another due to the product looking as if it had already been used. I walked into the store with my items in a CVS bag, with the receipt. I was waiting in line to return the items, and remembered that I needed to do an exchange, so I went to the makeup area to grab the item so that it would be an easier transaction for the employee. WELL, what happened next is RIDICULOUS and OFFENSIVE. They must have seen me with a bag and near the makeup items on a security camera? While I was being a very honest customer, just grabbing the item to be exchanged, they called SECURITY over the speaker system, which allowed every person to hear, including those near the check out area that saw me walk in. Well, I was a bit confused as to what was going on, since once again, I was NOT stealing a damn thing and was there to make an HONEST return/​exchange. Yet, when I walked to the front, sure enough, everyone (both customers and employees behind the counters) literally turned around and stared at me like I was «up to something.»
I could NOT believe what was happening.
I was then snapped at by an employee to come to the counter to do the return, who treated me HORRIBLY, thinking I was once again, «up to something.» He would barely speak to me, looking at me with such disgusting suspicion. My husband was standing right there and saw how AWFUL I was being treated by everyone within this situation, for being an honest customer, needing a simple exchange.
They had absolutely NO RIGHT to treat me like that, especially making me out to be a THIEF! How disgusting, disrespectful, and UNPROFESSIONAL for CVS employees to treat customers in such a manner. This store may be in a «rough» area with other customers who have caused issues, but for them to place innocent/​honest customers who are wanting to make a LEGAL transaction, is just plain WRONG.
Overall, I handled it very calmly because I knew exactly what I would be doing. I will definitely be going to corporate and taking this to the top, providing the employee names, time, date, etc etc etc.
These employees should really watch themselves and how they treat customers, someone may have the ability to take them to court someday if these employees do make someone guilty for NOTHING.
I will never shop here again, I highly recommend that no one does. You will be watched ridiculously, treated awfully, and be made out to be anything but just an honest customer. Lastly, this place and the employees are so PARANOID and they should only work where they will never have to deal with another person, because they are pathetically sad when it comes to true customer service.

Had a procedure done and walked out with a laundry list of drugs that I needed. Ugh. Given my condition, the clinic was kind enough to locate a pharmacy near me, call them ahead of time, and then send me off on my merry way to recover at home. I was so grateful to them. They gave me a time for when it would all be ready, where to go, and how to use all those magical drugs.
So it should have been an easy process when I got here, right? WRONG.
I pulled up into the drive-​thru because I was a hot mess of pain and wanted to avoid crowds and people. The person at the window couldn’t locate me. No such prescription exists in my name. WHAT? I need these drugs! Then, they look at my paperwork. Oops. Filed in the wrong area. Whew. Except, they’ve only filled one of the several drugs that I need. Ugh. I was told everything would be ready by the time I left the clinic and got here. So they tell me they only got a request for one, not the other and that I need to come back. Um no. I want to go home and stay there so I pulled out of the drive-​thru and sat in my car, then drove back up, and picked up my meds. What a freakin’ waste. Hope this all works out better next time if there is a next time.

I was looking for some antihistamines because of nasal issues and the pharmacist recommended Claritin, as I had expressed concerns about not wanting to feel drowsy as a result of taking them. I was told that second gen. antihistamines like Claritin don’t cause drowsiness. The first couple times I used them, they seemed to work really well, but the next couple of times, they were not that effective. The pharmacist was correct in that they did not cause me to feel drowsy. I would say that this experience at CVS would not discourage me from returning or from asking their pharmacist for another recommendation.

Pharmacy review: omg the most frustratingly slow place ever! I been there twice and twice my prescription has not been ready when they said it would be. The last time they said they’d call me in five minutes when it was ready. I shopped some, and went out the front door, I’m sure they didn’t see me leave. They never called!!! good thing I didn’t wait around. Booo!!!
Now, what store has a RX transfer deal?

Typical CVS, nothing special. And I really mean nothing special. The cashier did that whole «bag it and lay it right next to her, making you reach all the way across the counter after she hands you your receipt thing.» I really hate that and having been in customer service basically my whole life, it just rubbed me the wrong way. No biggie though, I don’t come here regularly enough to care. It just happened to be right next to the Starbucks I was visiting. If the manager is reading this, then perhaps you should reexamine the service your employees are showcasing.

ok, so im sick today, and I went to my dr., which is in the same parking lot of this CVS. I take my prescription over there, feeling horrible and bitchy and can’t get my meds filled! FYI: They don’t take Union inssurance! The gal was really nice and appologized like crazy, not her fault at all. So much for being a union member.

Why I like this CVS:
It is close to my apartment.
It has a minute clinic which I am a fan of because I hate going to the doctors and when I have a minor illness/​issue I utilize minute clinic because the wait is minimal (side note: I used min clin once when I didn’t have health insurance and the nurse practitioner was great. She looked up various drug costs to make sure she prescribed something that wouldn’t break the bank).
The pharmacy is friendly, quick and efficient.
Why I sometimes don’t like this CVS:
Usually there is one person working the front register area so there is a bit of a wait to get rung up.

Ahh-​choo! Sometimes I think I’m allergic to some people or their colognes. But I am definitely allergic to some types of pollen. And on a windy day I even get teary eyed. an embarrassing feeling unless I’m cutting onions or crying about the Lakers, Ducks, or Angles losing in a post season game along with my wager.
There is nothing really unique about this CVS. It’s located in the same strip mall as Von’s on Harbor and Adams, But I just had to tell anyone who has seasonal allergies about the GREAT deal on their generic Claritin, (generic is Loratidine HCl). They had a 100 per cent free special on their package of 30 tablets for $ 17, so that’s 60 tablets for the same price. But if you’re a CVS Cardholder, they knock off $ 7, so it’s actually $ 10. And their 60 tablet bottle is normally $ 24. I bought two of these packages so I’m set allergy wise for at least the rest of the year.
Claritin takes awhile to kick in, so people often think one pill is not enough, so they take two. In many ways, Claritin is not as potent as Benadryl (generic is Diphenhydramine HCl) or claim to handle as many types of allergens are Zyrtec (generic is Cetirizine HCl). But the last two make you drowsy. And Lord knows in a meeting or a boring date, you might just fall asleep as someone is thanking you for being so attentive.
This store like others carries wines, booze, sodas, and snacks. When they’re on sale, it’s as cheap as Wal Mart. They’re pretty much as fast ir as slow as other places for prescriptions, and this store is far from being the biggest CVS around. But on this date and time, they had in stock a hot sale item. Plus, I didn’t wait in line long… the manager opened up another register when he saw a line forming. I come into this store about once a month, and they are never the same cashiers.
They also have a drive up pharmacy. Very convenient. One word of warning about this mini mall. They will soon be building a new Kohl’s and this easy parking lot will soon be very busy. If you’re a clothing shop aholic, but the rest of us will be dreading that day.

I was looking for a bottle wine that was a fairly good price I was on my way to the liquor store, and noticed there was a CVS! And they sell all booze! So I looked at there wine selection and they have everything from 3 bucks to 40 bucks! I was stoked!