Chase Bank

Goodbye Chase bank! They closed my account with no reason or explanation. Even though I met all of their conditions and paid their fees, they discontinued banking with me. Goodbye Chase!
Hello Wells Fargo!

Might be nice if someone who saw me waiting in the center for a banker said «I’ll be with you in a moment» or «miss, I see you, thank you for waiting, please give me a moment» instead of completely ignoring me and then saying «I need to finish this up» when I walked over. I edone business here for many years and apparently customer service has been cut.

The staff was Friendly and efficient. Their parking lot is shared with Wells Fargo, so what I thought would be parking for Chase wasn’t. Most of Chase’s parking was around back. Easy transaction.

I just had a really wonderful experience with a young lady by the name of Helena cheers very nice polite patient and a breath of fresh air when it comes to customer service. this bank is always been good to me but today Helena really knocked it out the park

I am a longtime Chase bank customer. In fact this location is where I opened my first bank account when I was 11 years old and the location was a Savings and Loan.
I have to pay my rent through Chase. I went to this particular location on the first of the month. It took me over 40 minutes to speak to a banker and then when I finally received my turn, he was very confused on my transaction. So after waiting over half an hour, I still was not able to finish my transaction .
Do not go to this branch. There is always a long line

Haylee is awesome best chase bank I have ever been. To this place never has long lines on Fridays! I might actually get an account here because the customer service was amazing I’ll make sure my company always goes to this location

I’ve never had any problems at this bank. Bankers don’t often take younger people seriously but I’ve always been greeted nonetheless here. Not chase’s fault, but beggars outside make me want to knock a star off. However, bonus star for anti-​social ATMs in the front section. Nice for bad days when you don’t feel like talking with people.

I went to 4 different banks to cash a few different checks I received from my Clients. Chase is the only one that charges a $ 6 fee when you don’t have an account! Even though I have a Chase credit card, they said it didn’t count. They also assured me other banks charge this,. LIE!!! NOPE only Chase does! Not Bank of America, Eagle Community Credit Union, Wescom, US Bank, or navy federal credit union, just to name a few.
One of the many reasons I don’t bank at Chase!

I never got a bad teller at Chase doing a great job. I just drop off my wife and call power yoga and this thing just happened to be the closest one. I waited in line for about five minutes and another five minutes doing of your transactions with the Tele and I’m out of here great job
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They charged me $ 6.00 to hammer a check here. This was a chase check, but because I didn’t have a chase account, it was $ 6.00. So I’ll never be a customer!!!

love any bank that gives me money

Great employees, nice location.
My one complaint: The card printing machine was out of service so I had to go to the Harbor location… slightly inconvenient.

I’ve had my account at this branch of Chase for over 10 years now — they were great as Washington Mutual, and some things changed for the better and others for worse with the change to Chase.
The CONS: Multiple errors have been made on statements requiring calls or visits to the branch to correct them; conflicting information has been given by different tellers regarding time frames for funds deposited being available; recently the ATM foyer is not accessible 24hrs a day for various reasons and a handwritten sign is posted on the door — very unprofessional and against bank written policy.
The PROS: Most everyone I’ve encountered in the branch is friendly and attempts to be helpful, the line or queue when waiting for a teller moves quickly in my experiences, and the newer ATM software is fast and convenient.
Summary? They need to address some glitches and very basic customer service issues and standards that will make the branch an acceptable option for banking.

When Brittany and I merged accounts there were a few issues that were created by the banker who helped us. Thankfully Brittany is an awesome extraordinarily detail oriented gal. She realized the few things that were screwed up and brought them to someone’s attention in time for them to be resolved in a relatively timely manner.
As a branch I don’t have any issues. They do their jobs and seem friendly while doing them.