Simon 20/20 Vision Centers

Being harassed by leaving a honest reveiw is a pain! Just stop! I won’t change my review.
So annoying!

In 2005 I had my eyes done by Dr. Simon. I purchased the Lifetime Warranty Plan at a higher cost. I was very pleased with his work and had even recommended three family members there as well. I went back to him again in ²⁰⁰⁹⁄₂₀₁₀ but I was told my vision didn’t need enhancement yet. They explained to me the damage another laser will cause on my eyes so I gladly accepted and appreciated their time & explanations.
Two weeks ago today, I called his office again because now I feel my eyes has gotten really bad. I found out he’s no longer affiliated with Lasik Plus Vision Center and he no longer honor the lifetime plan I purchased back in 2005. I originally called the 800# on the Patients ID Card which is the head quarter to Lasik Plus, they told me to call Dr. Simon’s office. When I called Dr. Simon office they bounced me back to Lasik Plus HQ. I finally had enough and spoke to a supervisor (Brian) at Lasik Plus HQ who told me that Dr. Simon closed his old business and filed for bankruptcy, he re-​open under a new business name and with that being said he no longer honor old patients with the Lasik Plus Lifetime Warranty Plan. Lasik Plus informed me that if I’m able to get my medical records from Dr. Simon’s office they will see me at one of their out of state office. Although it’s additional expense for me to travel to Oregon to get my eyes done, I was willing to take the time off work, pay for airfares and hotel nights. So I call Dr. Simon office spoke to Gigi and Ben, they told me that they no longer have my medical records. All records have been destroyed so without those records Lasik Plus will not even see me at their out of state office. They claim they cannot see me not knowing my medical history with Dr. Simon. Basically it’s a lose/​lose situation and I’m screwed!
Therefore I ask that Lasik Plus or Dr. Simon refund me the difference between the onetime laser treatment vs the Lifetime Warranty Plan I paid for back in 2005, so I can get my eyes done again at a local eye surgeon’s office. I’m told by Lasik Plus that Dr. Simon is responsible for that because he purchased all the lifetime warranty plan contracts from them back then. Dr. Simon’s office refers me back to Lasik Plus stating they are not responsible. They would not communicate with each other but have me be the middle person between them. I’m frustrated and pissed off at the situation because I feel it’s injustice. I have filed a complaint with the Consumers Affairs Commission and the Better Business Bureau on both businesses. I’m thinking about seeking an attorney’s help so I can reach out to all patients who are experiencing my situation and open a class action suit against whoever that’s responsible or at fault.
I wish I knew better back then because if I did I wouldn’t have pay more for the lifetime plan. My take on the situation is that when doctors don’t make any more money because their schedules are booked with returning lifetime plan patients, bankruptcy is the best way to go. By doing that they’re protected and forgiven. If anyone is thinking about getting a lasik done… I highly recommend that you don’t buy the lifetime plan. It’ll cost you double/​triple the price and when the time comes for an enhancement they may just file bankruptcy so you can’t get the services you paid for nor a refund!
I’m hoping that my message will find its way to help any future patients considering laser eye surgery with Dr. Simon and also if anyone reading this is a previous patients who’s getting the same run around or experiencing the same devastated situation I am, please contact me at
so we can gather ideas on how to resolve this matter and make ourselves heard. Those of you who have found resolutions to this matter please share them with us because we are all victims of Dr. Simon & LasikPlus. Thank you!

I intentionally waited a year to post this review because I wanted my eye sight to stabilize first. 1+ year after the surgery, my eyes are seeing ²⁰⁄₂₀ with the the occasionally dryness.
It is a fast process. The staff will answer all your question, the price is non-​negotiable. There was a promise that they will fix your eyes for for free and for life if your eyes regress. You get see Dr. Simon before the surgery. He exudes coolness and I remember some jazz music was playing in the background. I believe it is intentional to keep you mentally calm. The whole process took a week or so. I went back to work 2 days later. I followed all the instructions with the eye drops and everything turned out alright.
It is the best $ 4000 dollars I ever spent.

I’m so happy to have gone to Dr. Simon for my lasik eye surgery. From his expertise to his amazing staff the overall experience was great! Gigi at the front desk makes you feel like family from the moment you walk in. I was nervous to have anything done to my eyes, but the whole procedure was easy! It was so cool to see everything during the procedure i kind of wished it would have lasted longer haha, it is a super fast procedure. After it was done i was sure to rest my eyes, nyquil will be your best friend. I woke up after my first nap and i couldnt believe that i didn’t have any contacts in or glasses on. It’s been seven weeks and im amazed to have not just ²⁰⁄₂₀ vision but ²⁰⁄₁₅ vision!

Dr. Simon is a great eye surgeon and he does an excellent job.
His staffs are very friendly and professional; the office manager Gigi is extremely nice.
Their office is very clean and modern; they have most advanced equipment and technology.
This is my first time to have an irresistible impulse to leave a review in Unilocal.
If Unilocal can give 6 stars, I would give it with unwavering confidence.
My case is very special and challenging one to many eye surgeons.
I’ve had glasses for over 26 years, and I have had a very high prescription of almost –8.00 for the past sixteen years.
At the same time, my eye cornea is very thin.
I dreamed of taking off my glasses long time ago, I kept looking for eye surgeon for many years, but my complicated situation made many ophthalmologists scared.
Some eye doctors directly refused me by saying that my cornea is too thin that might be too risky; some said that they can only do PRK for me, which will take 6 month to recover and my vision will only be corrected to ²⁰⁄₃₅ or ²⁰⁄₄₀ at the most due to my high prescription and thin cornea.
I almost made up my mind to try PRK because I thought at that time 6 month suffering for a ²⁰⁄₄₀ vision still better than –8.00.
Finally, I visited Dr. Simon’s office to just to listen to his expert opinion one more time.
I think I’m really blessed!
I’m so lucky that I met so nice and experienced doctor!
After examining my eyes, Dr. Simon said that I can do LASIK operation and I can pretty much do my normal routine after only one day!
In the beginning, I cannot believe what I heard, because I experienced totally different opinions from many other doctors, I even doubted about Dr. Simon’s decision on my case at first.
Therefore, I made more appointment to see him; I kept reminding him of my complicated eye situation and asked him to double check again and again to make sure that he is 100% sure.
Dr. Simon was very professional and kind; he listened to me and my husband very patiently.
He personally checked my eyes many times with extreme patience to calm me down and reassure me that everything will be okay.
During the surgery day, he and his staffs were very nice and concerned to make me feel comfortable.
The surgery was a real miracle!
I now see almost ²⁰⁄₂₀!
I couldn’t be happier with my LASIK surgery with Dr. Simon.
He is a real hero for me! He changed my life!
A whole new world has opened up for me!
More than 80,000 eyes surgery performed, Dr. Simon made my complicated case that is almost impossible to become possible!
For me, this is a miracle and God’s help from heaven… Amen!
Experience really Matters and it spells like a «Miracle»!
Thank you so much Dr. Simon and staffs for all your hard work… you guys are amazing and deserve to be recognized and appreciated.
Keep up your excellent customer satisfaction!

There are, so many choices around the Bay Area for LASIK surgery. You hear some of them on the radio bragging about being the team doctor for this and that. The market is competitive. Dr. Simon is from the east coast and he is a wonderful person. As a pioneer of LASIK in the San Francisco Bay Area, he has performed over 80,000 procedures to date. The clinic is beautiful and the staff was extremely warm and welcoming.
My wife had her procedure done 2 weeks ago and I had mine done 10 days ago. We are both seeing ²⁰⁄₂₀ or better. I had a worse prescription and an astigmatism. The 90 minute consultation is important and it helps decide if you are a candidate. They do have to turn some people away. The procedure was mostly Dr. Simon talking to making sure you feel comfortable. The laser procedure took less than 10 minutes and I was up and on my way home. After a good night’s sleep, I could see almost ²⁰⁄₂₀.
Now I have no more glasses and corrective lenses. I wonder why I did not do this 10 years ago. I have no hesitation referring people to Dr. Simon. As a fellow health care provider, he treated me like I treat my own patients. He was also a great listener.

Its been nearly 8 years since I’ve been back to Simons vision institute (former LASIK Plus) and I was shocked when some of the staff remembered me. Came in for a follow up and vision waiver for my employer and the doctors and staff took care of me like I was family. The entire staff were very helpful ensuring that I was taken care of. Thank Dr. Simons, Dr. Huynh, GiGi, and Ben. You guys are amazing!!!

Had my eyes done with Dr Simon about 10 years ago. My vision is still perfect. His bedside manner was great. I have no complaints.

It’s been 3 years and my vision is still amazing, haven’t even had to come in for follow ups.

Finally posting my review! Since there is option to write review on mobile app now! :)
Had my LASIK done almost a year ago and getting ready to go on vacation and thought, this is the first time I don’t have to pack solutions, glasses, contacts etc.
I have recommended this practice to my friends and co workers and to anyone else that is thinking about LASIK!
Friendly staff, professional and they definitely know what they’re doing!
I was able to drive back to the practice the following day of the surgery for checkup. Amazing!

I was considering getting lasik done by Dr. George Simon at the Simon Vision Institute but I had misplaced my appointment time, so I called to confirm the time and was unable to get a live person, even after several attempts and choosing every option on the phone system, including leaving a message. I still got no return call an hour and a half after my initial call. It was getting so close to the time I thought my appt was for, and with no way to confirm it I decided to cancel.
Getting surgery on your eyes is a critical decision and a risky venture. It is important to know that good customer service is available to you before, during and after surgery. But given that I could not reach anyone and with no return call, I wondered if I would get the same poor treatment after surgery.

When I went to lasik plus back in 2006 I had lasik done ended up paying around 2600. Vision was much better but still didn’t feel like it was 100%. Felt like everything was rushed. Since then I haven’t got my eyes checked but when I went to take my DMV test almost failed. So after giving lasik plus (now new company) a call they were happy to give me a exam but would charge me 150. Which I didn’t pay originally. Also since I was a returning customer they said they would give me a deal only 1300 per eye! So now it 2600 plus exam? I then called lasik vision institution in Rancho Cordova free exam and price per eye was only $ 1000. Went for exam and got surgery done the same day. Would strongly suggest looking around before pulling the trigger with this company.

Finally free from contacts & glasses! So glad got my LASIK done here. Dr. Simon & his staff are amazing! The procedure took about 10 minutes & after 4 hours of recommended rest/​sleep, I could see everything so clearly!!! 4 of my coworkers had theirs done here, too, and we couldn’t be happier :)

I had my procedure done back in May, If I knew the difference that it would make i would have done it a long time ago. The surgery took only minutes from start to finish. I couldn’t have picked a better place then Simon Vision. Thanks to the awesome staff, Gigi (For making it happen), Ben, Elaina, Harold, Carol, Dr. Michelson, and last but not least Dr. Simon. Thanks

I had been thinking about doing this for a while. The Drs and staff at Simon Vision Institute where very friendly, knowledgeable, easy going, and able to answer all of my questions.
I will admit I was a bit apprehensive and afraid when it came to «eye surgery.»
I have to say now 2.5 weeks post op that this is the best decision I ever made.
The past couple of weeks have been nothing but amazing with a bit of fuzziness due to my eyes healing and adjusting.
All that aside being far and near sighted. Having going through the procedure. I am now able to see ²⁰⁄₁₅ for distance and only wear reading glasses now if I want to for eye comfort but most days I find myself completely spectacle free.
Thanks!

Here it is… my 1000^th review!
Guess who can see ²⁰⁄₁₅
Like everyone else, I had been thinking about this for some time and finally decided to pull the trigger. I think the hardest part was booking the appointment and then sticking to it.
I went to another clinic prior to coming here and wasn’t impressed in the way they made me feel. I was treated like a cat that was pulled and put back and forth from the waiting room to various exams.
What I can say is Simon vision has it down to a science. From the moment you call till the moment you leave on surgery day you are treated as family. All the staff I encountered were very professional.
At first I was kinda sad to hear Dr. Simon was on an extended vacation, but GIGI { office manager} reassured me Dr Abrams was just as qualified and Dr Simon wouldn’t have let the place be run by anyone that he didn’t trust.
I will admit I was a little nervous on surgery day, but the staff was very nice in instructing me what to do, it was a piece of cake. It was way easier than a dilated eye exam. My wife and daughters came on surgery day and they were prepared to come back in 2hrs, but GIGI reassured me that I would leave within the hour and she was right. She even put on a DVD for my kids so they didn’t kill each other.
Just like everyone else has mentioned and the staff said came true. the stinging was felt but with the advice of Dr. Abrams to stay up late the night before, helped put me to sleep.
The best part of all was going to the mall the next day to purchase my first pair of sunglasses!
Now I still need to remind my self after 20yrs to stop looking for my glasses after getting out of the shower and after setting the alarm clock.
I am glad I didn’t procrastinate for another 5yrs!

I have been so scared to do this for many years, finally I made an appointment. The doctor was very knowledgeable and assured me I’m a good candidate. I scheduled my LASIK in the morning. I thought it was no biggy so I wasn’t prepared for the pain afterwards. The whole thing took about 30 — 60 minutes. It was uncomfortable but not painful. A friend drove me home. I tried to sleep but couldn’t. I kept waking up. When the pain drops stopped working it was pretty painful. I couldn’t sleep that night.
I woke up the next day and could see… wow! No more contacts. I’m so happy I did it. It was nerve raking but worth every penny. It’s been exactly a year since I’ve done it and I have no issues. My girlfriend has dry eyes but I don’t need any drops ever :-)
I would highly recommend this place. My vision is ¹⁵⁄₁₅ now… I love it!
Thank you Dr. Simon!

Amazing staff, wonderful Doctors! Highly recom
mended — it’s life changing :-)

I had my vision surgery 6 months ago. I am so happy I chose Dr. Simon. The facility and staff are just amazing. Everyone was really kind to me and kept me comfortable. They let my sister come in the room with me and she video taped and took pictures the whole time. Having someone in the room with you makes all the difference and I wasn’t scared at all. Dr. Simon and his assistant spoke to me through the whole procedure to let me know what they were doing.
My eyes are great, everything went smoothly and I’m very happy. They worked with us with financing as well.
The only advice I can give is to be sure that when they tell you to go to sleep for 4 hours after the surgery, GO TO SLEEP. Unfortunately, I wasn’t able to fall asleep when I got home so it was painful for about 4 hours. They offer something to help you sleep so take it if you have problems napping during the day as I did.

What can I say, 24 hours after the procedure & I’m ²⁰⁄₂₀ with potential over the next 6 months of improving to ²⁰⁄₁₅. The actual procedure took about 15 minutes. My wife was even allowed to go in an observe the entire show — she absolutely loved it.
The procedure was great, the facility was great, the staff was great and Dr. Simon is simply the BEST! He was one of the original physicians involved in Lasik in the US and as a result, knows his business better than the rest. I realize that’s just my opinion but that’s why you are looking at Unilocal — for people’s firsthand opinions.
The Concord facility and staff just shouts VERY HIGH QUALITY. Gigi and the other staff members go out of their way to make your time SPECIAL.
I guess I should also mention that this really is a painless process. If you’ve been thinking about Lasik, quit procrastinating and get on with the rest of your life. You will NOT be sorry you did. You will NOT find a more professionally run highly competent group of people anywhere. This is THE PLACE TO GO FOR YOUR LASIK.
Write that down and go to the bank with it. Simon Vision Institute is the right place for you to get your peepers squared away. Search no more, you’ve arrived at the answer.