Santos Plaza Apartments

I’m honestly surprised no one has reviewed these apartments solely because of the property manager, Claire Trifon, She is VERY unorganized, misleading and UNprofessional. She doesn’t know the half about running apartments. She was very pushy and always complaining about how she is the only one running in the office and she has a life. I don’t think it’s the appropriate way to come across to potential tenants. She showed me this one bedroom that was in their development, It had a lovely view and was a nice size apartment. I filled out my application and even gave her my deposit to hold the apartment. She told me that she would contact me within a day or two. Given that it was the end of the month and I would be moving soon, I decided to really stick on the timeline and when I didn’t hear from her, I reached out. I got an excuse but no definite answer yet. At this point I had 6 days before the beginning of the month. She finally got back to me and informed me that I would have to put down a higher deposit which I understood and complied. The next day she calls me with a completely different answer and told me my application was declined because of lack of information from my previous tenant. When I asked her what additional information she needed she couldn’t come up with an CLEAR answer. I called my leasing office and they informed me that a lot of the questions she was asking they weren’t able to disclose per their policy. One of the questions being if I was related to anyone in the leasing office. Random! I informed I felt at this point her decision was personal and I would be coming to get my money. She wasted my time and wasn’t upfront about the situation from the beginning thereby WASTING a lot of time. Beware she’s a piece of work and ALL over the place.