I only gave this place one star because that’s the only way I could write a review, it deserves NONE. The OWNER himself took care of me. He dug into my nails THREE times with the drill both times I addressed him until the third time I ended up in tears and he blamed it on «whoever did my nails before». I told him to stop drilling and just do a fill. He did the fill then went to file them down AGAIN w the drill making me yell a FOURTH time because he drilled so far down. I had looked online and it said $ 17 for a regular fill. He charged me $ 32AFTER I was vocal about him hurting me FOUR times!!! And putting me to tears!!! I will NEVER go here again and I hope no one else does. I’ve been getting my nails done for 7 years and I know things can happen but not from an OWNER himself, or FOURTIMES!!! And then to charge $ 32??? Needless to say he didn’t get a tip and will never again get my service.
Ruby J.
Classificação do local: 1 Concord, NH
I liked the place. Clean, tidy and was able to walk in and get a nail tech very fast. One star because… My nail tech was horrible. Didn’t say a single word to me the entire time. Rushed. Rough. And… CUTME4TIMESWITH A FILE!!! I was so disappointed. I heard great things about this place… maybe I just got the worst nail tech there?
Alexandra T.
Classificação do local: 5 Portsmouth, NH
I read a review for this salon on Unilocal,before I went to it earlier today, where the customer said they did not understand why this business does not have more good reviews about it, and I could not agree more! I almost went to another salon closer to my home, and I am very happy that I took the chance and went here instead! I travel frequently for work, and am currently relocating, again, but this time to the Concord area. I have been to hundreds of salons throughout my career; and, as most of us know, they are not all identical. With holiday events for the next four days, starting this evening, naturally, I waited until the very last moment to get a simple French Shellac Manicure. My beautician, Lan, saved my butt and was able to take me as a walk-in, just before noon. Located right in the downtown, I was nervous that I would get lost and miss the building while searching for parking, but that was not the case! It was easy to find, right on the corner of the block, and in a great location with TONS of metered and hourly parking surrounding it. The staff were cheerful and welcoming, and the ambiance was calm and relaxing. They are priced fairly, and exude talent at what they do for a living. Lan was talkative, but also focused. As someone who has experienced her fair share of quickly, but poorly done manicures, she struck me as an artist with her techniques and patience to assure that it came out as best as possible. I only paid $ 30.00 for the service, but made sure to give her a hefty tip. Which, by the way, if you do tip(as you always should!!) and plan on paying with a credit or debit card, be sure that you bring some cash, for there is no tip option on the receipt after they run your card. I would highly recommend this establishment, at least for nail service. It is comparable to other pricier, more upscale salons I have been to, and definitely earns a 5⁄5 star rating.
Ruth K.
Classificação do local: 5 Contoocook, NH
My all time favorite… Great service, friendly staff, amazing pedicures. I come here with my daughter when she is in town as part of our girls day out. I prefer to have my mani pedi here as opposed to going to a spa. The color selection, the massage chairs and the overall décor is top notch. I always have a flower painted on my toes and these girls are true artists when it comes to nails design. I highly recommend this studio.
Lisa M.
Classificação do local: 5 Concord, NH
The studio appears immaculate, service was very friendly and the manicurist asked lots of questions. I had a shellac manicure done 10 days ago that’s still intact I’ve never had good luck with shellac lasting more than a week before peeling around the edges. I also had a pedicure that was very relaxing. «Lancey» was the woman who did my nails and she’s a keeper for me!
Tara A.
Classificação do local: 5 Ogunquit, ME
Not sure why this place doesn’t have more good reviews! I’ve been trying to find a good, clean nail salon in Concord and this is it! Very quick, clean, accommodating and I was impressed with my nails. I got a basic French shellac and it was a low price(same as what I have paid at other places). The location is kind of hidden, but once inside it looks like and old school brick building with high tin ceilings, which I found to be really cute, and they have lots of new flatscreen tvs. I will be going back here.
Linda O.
Classificação do local: 2 Bow, NH
Very disappointed with the service. I got a pedicure and the technician did not say a single word to me the entire time. She rushed through the leg massage, painted my nails, then walked away. After sitting about 20 – 25 minutes, I noticed she was working on a different client. I finally asked the technician next to me if I was good to leave. I then went to pay at the counter and the owner greeted me as if I was a new customer. I stood there for multiple minutes with no one making any attempt to take my payment. I finally said to anyone that would listen, «Can I please pay?» My technician finally came over and took my payment, thanking me; the only words she said to me the entire time. Cheap price, but the experience is important to me, too. Won’t be going back.
Sarah B.
Classificação do local: 5 Loudon, NH
Best set of acrylic nails I have ever had! I have a finger tip that was crushed by a rock last year. I nearly lost it and now the nail grows curved. I’ve had acrylics applied in the past year and that nail always stands out, curved like a witches nail. The pros at Roy’s made this damaged finger tip flawless. I will definitely be a loyal customer and highly recommend trying this group of pros!
M L.
Classificação do local: 5 Bow, NH
It’s hard to find a good nail salon in NH. I live between here and NYC so I have had my fair share of nail salons. I have been looking for years for a quality salon in NH and have tried various places all over southern NH. Roys surpasses them all by far. They have a great selection of colors, pay attention to detail and have a excellent salon environment and are always friendly. I’m surprised they are not on Unilocal yet, as every time I have been in, they have been busy with happy customers. My highest recommendations!