SKECHERS Factory Outlet

3.5 stars!
I remember when Skechers used to be cool in high school, and now it seems like it is marketed for comfort. Haha. I needed comfortable shoes for work (since I stand all day), and this was one of the recommended spots.
Employees were helpful in locating shoes I wanted (for the office). The selection was limited, but I am glad there was something that matched my style and price range. The selection ranged from $ 40 – 60 for a pair. «Better» styles were in the $ 50+ range. When I couldn’t find a size I wanted, they were helpful in checking the inventory and quickly finding it for me.
Tip: If you’re looking to just buy one pair (instead of the traditional «buy one, get one half off” – Check to see if it has coupons in the Outlet coupon book! I saved $ 10 off my first pair of Skechers in over a decade. :)

Terrrible, terrible. First off my visit is during back to school season. I asked a lady in the mens section for help which is very common… i think plenty of us have experience in shopping. As I asked her if she had a certin size in a shoe, she was quick to let me know she didn’t do the womans section, that another rep wa responsible for it… really wth?! I wouldve thought she couldve tried to help or the least walked me over to the young lady. Then the young lady who helped was very kind and offered her nice opinion. As we proceeded to check out my daughter and I looked at eachother as the cashier area became louder in discussion. It eventually involved security at one point. It was sadly due to a huge language barrier between an older asian woman whom was pretty frustrated, as well as the manager just ranting about how she had given her the discount… on and on and she almost laughed of frustration. One thing I can not stand is someone above (management) showing your frustration and then allowing the stawf to also comment. It makes for bad Customer Service and makes you look unsensitive. I’ve been in many similar situations… but this was No Bueno. Yes, I partially blame the lady for coming to the outlets without a guide or translater, but really!!! All of us in line felt uncomfortable. The two stars are for the young lady who helped us in the womens section on 9.17.15 only but not the store in whole.

Eech. What can I say, it’s holiday season and this store is not busy. Maybe it’s the lack of performance shoes. Most likely, it’s some of the associates not wanting to be talked to by customers.
Me: do you have these in size 10 (for my hubs)?
Her: hmm, let me see. (Looks at the aisle where the shoes are at.) No, we don’t.
This is acceptable customer service.
Me: ok, well. Where are the women’s shoes? (I have eyes, and I saw 5, I was hoping there is a section I might’ve missed).
Her: there and there (pointing to where I’ve looked.)
Me: oh I looked. Anyway, I guess I have to look at men’s shoes.
Her: walks away.
Me: What size would I be in men’s if I was size 8.5?
Her face literally did a cirque du soleil contortionist expression as if I just asked the hardest question known to mankind. She hurried and got really annoyed «I don’t know. It’s all different. They’re all different.» She got a long– haired kid who knew more and actually pulled out the foot measurement.
Anyway, if goods ain’t good, and service sucks. Why bother?

Customer service was great. I absolutely love the workers because they make an effort to help you find what you need.

Two problems with this Skechers store:
1) They don’t have the cheapest prices. You see, I’ve been looking for the Skechers GoRun in a certain color at several Skechers Outlets now. Strangely, there are two prices depending on the store, one $ 50 and one $ 60. This is one of the less cheap ones (still a great price, though).
2) They don’t have nearly enough seats for the amount of traffic that Citadel brings in. They have 5, I believe. It took me nearly ten minutes to sneak in a spot for a few seconds and lost it immediately when I stood up to try the shoe. It’s a very tight space in this store.
The stock is is good in that they have a lot of models despite the small space and the workers are helpful. The problems seem to be things out of their control and it’s a shame.
Protip: Never buy a Skechers shoe at the mall without checking one of their outlet locations first. It’s the exact same shoe. The difference is that some specialty models (like the GoBionics) usually aren’t stocked in the outlets.
Second protip: Every outlet always has the Buy One Get One Half Off sale at all times, so don’t get pressured into getting your shoe right away if its not perfect.

You float like a feather. in a beautiful world. I wish I was special. You’re so effing special.
Want shoes that are light like feather? Skechers got feather light sneakers for $ 29.95, $ 34.95, $ 39.95 and $ 49.95.
Too light for you? Get Skechers Tone Up sandals and Shape-​Ups Fitness Shoes. The shoes are supposed to help you burn more calories, tone muscles, improve posture, and reduce stress on back and legs.
I tried them and damn they are heavy. It was only $ 10 from the original price. not a good deal. A TV was playing Shape-​Ups infomercial at the store. They carry men, women and kids shoes. I found cute Ed Hardy shoes there too for $ 20 – 30. Skechers sales for $ 19.95, $ 29.95, $ 39.99 and $ 44.95. Other promotion that day: men shoes half off second pair.