Nine West Outlet

Idk about the previous post and the staff members they had. Luckily tonight shopping with my mom the 2 young ladies & the gentleman had a sense of humor, were patient, & helpful.
All 3 helped my mom in her selection that she went home with 3 pairs.

I bought a pair of $ 60+ black leather wedges… switched them out once because it sounded like I was walking on squeaky wood… thought it was just a lemon pair. It happened with the second pair too so I went back… this time the $ 60+ wedges were on clearance for $ 30. I notified the manager that I would rather get a completely different pair because of the continuous issues. He was going to give me $ 30 for the crappy shoes! That won’t even buy me a flip flop! Guess it’s company policy. Terrible quality and clearly overpriced shoes. They know the game and know how to steal money from their customers.

I always stop in this store when I visit the Citadel. This occasion was no different.
Selection of shoes is standard.
Customer service sucked.
I tried on a pair of cute shoes, but wanted to see if they had them in another color in my size.
Management needs to remind associates to speak to the customers and offer ASSISTANCE.

great location. staff is super friendly and helpful! I can never walk in that store and walk out with less than six pairs! great selections and sales all the time. Tuesdays seniors get an additional 10% off — I take my mum!

I love their shoes but this review is ONLY about the service provided by one young lady.
I was looking at some shoes with my boyfriend when this worker approached me in what appeared to be her trying to offer me «customer service.» I couldn’t really understand what she was saying at first but eventually I figured that she was attempting to speak a REALLY broken Spanish. Since I couldn’t understand what she was saying, I just looked at her and said no and asked someone else for help.
My boyfriend is of a darker skin tone and I am of a fair skin color but we are both of Latin American origin BUT I do not believe that was a good reason for her to racially profile us.
Just be aware that if you go to this store and you do not look stereotypically «American» you will not be treated like one even if you are.

I went to different shoes store and couldn’t find 3 inches wedge sandal that is worth paying for. I came here found what I m looking for. My sandal is Sturdy to stand on and its well made. Most of all is cute and I can walk Miles and miles with it. The staff were nice, but there wasnt that many to help me out, but when I’m finally made my choices finally someone friendly came to help.

Ugh! I get it, people comes in and ask you questions all the time. But don’t yell at me. I am Chinese, not a main lander. So rude.
I made an online purchases and decides to come in store to do a return. When I called in earlier during the week to ask if they take online returns. I was told yes, just bring in recpt and the card I put the purchases on.
Upon arriving, there was no one else in line, 2 girls at the register waiting it out on each other to help me. Neither of them made eye contact with me, they only glanced over each other to see what the other person was doing.
Finally, one of the girls gave in, I showed her my stuff, unpacked the shoes for her viewing purposes, looked over my recpt. Only to not tell, but yell it to me that they don’t do online item returns. Wtf just happened?! Waste of my time.
Would I return? Never
Would I recommend? Never
Thinking about it now I am still irritated. No wonder a bunch of their stores are closing down.

I love Nine West. For some reason, I can never find anything I like in the normal stores, but as soon as I go to an outlet, I find a million pairs of cute shoes. This location has a great selection that is pretty well organized. I was able to find a cute pair of heeled boots here that I’ve been wearing daily. Plus, they’re pretty comfortable, which is always a plus when wearing heels. Also got a purse here that was pretty basic, but still cute and classic looking. They run sales pretty frequently and of course I managed to get everything I purchased at a discount. :)

Decent selection of Nine West shoes, many that you do not see in stores. Prices are not totally cheap but they are discounted versus department stores. What is on the floor is what they have. It is nice to be able to browse and see you size and pull it off and try it on without having to find someone to pull it for you. Also has handbags.

5 stars for the great customer service and the honesty!
Was going to buy a purse since all purses were 30% off. Found one that I really liked, but it was kind of difficult to open and close the zipper. Understood that this was the last one, but I stood in line to buy it anyway. When I reached the cashier, she advised me not to buy it because the other ones they had in stock got sent back to their factory because of the zipper problem. She was shocked to see the one I had was still on the floor.
I really appreciated her honesty, as she could have sold it to me just to get rid of it. Thank you for saving me the money and the inconvenience!

4.5 stars. This was my first time shopping at any Nine West store, and I have to say that I was pretty impressed. I’m not a shoe-​addict; I may have one pair of sneakers, two pairs of dress shoes/​sandals and that’s it, but sometimes I do find shoes I really like. Unfortunately, they tend to be expensive, and in this case, the boots that I wanted ran up to be about $ 50-​$ 100 at most stores. But when I saw the advertisement in the store window for a similar pair of boots for only $ 30, needless to say I went in immediately.
The store itself was very nice and fairly well organized, but I was a bit surprised to find that there was only a pile of boxes for the boots I wanted sitting right next to the window. There were literally two piles of about 20 boxes or so just sitting on the floor. (- .5 stars) Now, even for a non-​shopper, I was a bit confused as to why they displayed them like that, but I dismissed it for the time being, as I managed to find a chestnut-​colored pair that I thought would fit. Unfortunately, they didn’t fit, but when I was shown a pair by an associate (who was very adorable and sweet), I immediately fell in love with them. So now I have toasty toes inside a pair of beautiful, soft, chocolate-​colored boots. I’d say that’s money well-​spent. Definitely a place I’ll return to in the future.

I know there is a lisping contest. My question is how do I get invited. No, I don’t want to be a contestant, I just want to see the actual contest. I have to guess that it happens in almost every retail store. I wouldn’t make this observation if I didn’t think I had some proof.
Ever notice how they pick the most lispy, just got a retainer, lost the front tooth, novacaine lip, speaking person to stand at the door of a retail store and announce the current sale? I got completely suckered this last visit in Nine West when the door person said «just a reminder, any purchase over $ 65 and you get an extra fifty percent off.» 50% — actually spelled FIFTEEN .For a few minutes, myself and a few other of the people that heard that were completely elbows out uncivilized and started hoarding shoes. That is, until we saw the sign that said 15%. After realizing the trick the store played on us, I went back to ask about the discount. They replaced the girl with a guy who sounded just as bad. So I asked him how much the percent off was and he said «fifty percent.» And I asked him to spell it. Fifteen.
Now, to their credit, they carry size 5 shoes. Many times these size 5 shoes fit my size 4 ½ feet. If I had the budget to own every pair of shoes that I’ve found at Nine West that fit, I’d probably buy 5 new pair a year. I’ve never had to climb a wall rack to get a box, nor had to use a broom to knock a box off a high ledge, the shoes are arranged so you can reach them. Another great point to their store, you can find real leather shoes. They often have «buy one, get one half off» sales. As well, they have a markdown section (I never find anything there), yet this is a great starting place when you need just the right pair of black pumps for that first date, or business meeting, or the time you know you will run into an ex. Revenge shoe shopping, ya baby, that’s the ticket.

This Nine West Store ALWAYS has «buy one pair of shoes and get the second pair or equal or lesser value at ½ off» Good place for work and «play» shoes! I have been a customer here for years! YES… I do recommend! ;)

i didnt see too many things i liked in this store but im sure its great for others. the selection was moderate overall, but plenty of heels ranging from 29.99 — 49.99, i dont wear heels though. also, i have big feet and while i did look through the whole store, i didnt see too many 11’s overall so you might want to skip here if you also wear a size such as myself. I did pick up some sandals they had on a table for 14.99. the 11’s werent on the table but at the last minute i noticed they had boxes underneath and glanced and saw an 11 so i got them. would i return specifically for shoes here no but i can see how this outlet would be great for gen pop

Love everything about this place!

I come here occasionally and always find this store to be quite tidy. I came here for Black Friday and was actually helped by a sales associate who even offered to look for the boots in the size/​color that I wanted! The sales associate who checked me out was also quite friendly despite the stress from the holiday shopping. A «nice» careless teenage girl also decided to knock down a pile of shoe boxes, but someone came back promptly to clean up the mess (god, I would hate that job)… anyways, this store is neat and tidy and always seems to have a good find! I got a pair of furry boots for 30 dollars! :-)

I came to this store today and they were having a sale if you buy one pair of shoes from them, you get the other pair half off !! 50% off which the prices were really really good. Around $ 50.00 for a pair of shoes but the only thing was that most of the shoes I really wanted to get they didn’t have my sizes and most were around 7 and up and I’m a size 6. So I didn’t really get anything :(But there were a lot of different styles of heels and I liked that. Just wish there were more size 6’s. There were also a lot of costumers and people were getting helped in the store which I was satisfied with.

it was a great experience at this nine west outlet. first, there were so many cool styles knocked down to half the retail price. my foot is a size 6 which is not very easy to find in a place like this, but honestly, there were AMPLE size 6’s, and even in the new cute ones that i decided to buy. the staff there were very attentive & not annoying so the accidental shopping spree was easy, smooth & a great one!

i’m a big fan of nine west. this outlet store has a good selection of sandals, shoes, and purses. it’s self-​serve so don’t expect a sales associate to ask if you need help, unless you ask them. i don’t mind because i don’t like being hawked when i’m browsing. their stock is located in the open shelvings and usually somewhat organized.
i usually always walk out with one pair of cute sandals, but this past visit i walked out with four. i’m on cloud nine after shopping at nine west.