AAA Gahanna – New Albany

If you are not a AAA member this place is a joke. When it was Bob Summeral it was much cheaper. Ever since their best mechanic passed away and management changed hands this place is not worth the time or money.

Had a very pleasant experience at this Bob Sumerel. Ray and Randy were very knowledgeable, fair and informative. They treated my Jeep and I as friends and took care of my issues, and upgrades. Prices were spot on. I have nothing but good comments to share are recommend these guys to anyone!

We were on our way to take our daughter to school from Dayton to Tennessee. Her alternator went out in Middletown Ohio and we managed to limp it to Bob Sumerel Tires. There slogan was «Bob really cares», but not so much this day. The gentleman at the counter seemed very indifferent to us and gave us an estimate of over $ 300.00, and that it would take 3 to 4 hours to get it done. We went to Tire Discounters down the street and they had it done in 40 minutes for a total cost of $ 170.00.

Having moved to Columbus within the last year and needing auto service I wasn’t sure where to turn, but I decided to go with Bob Sumerel because they were very close to where I live. I really lucked out, because they are fantastic!
I have an old car, so it’s needed service a few times since I’ve moved here already. Every time I have been there I’ve had a great experience. The other places I’ve taken the car they’ve always made me feel like they’re trying to trick me into getting more work done than is necessary, and Bob’s always makes me feel like I am getting a value.
Every time I’ve been there I’ve had a good experience (3 times in one year, dang old car!) and I am continually impressed with their integrity and service. Last time I was there was just for an inspection, which many places would take as an opportunity to tell me something is wrong and get money for repairs, so I was surprised to find that not only did they find nothing wrong, but they didn’t charge me for the inspection and the installation of the license plate holder I had asked them to mount on my car for me! I had expected my bill to be at least twice as much as it was.
I’d recommend them to anyone!

I’ve been going here for about 3 years. Mike, the manager, is a great guy, and very honest. Two years ago I went in and he told me it was going to cost almost $ 1,000 to get something fixed, but he and the mechanic thought they had heard something about that part being recalled. So they pulled up the recall info on the computer (I had never received anything from the dealership), printed it out for me, and said take it to the dealership b/​c they have to fix it for free.
I’ve had a tire replaced b/​c of a flat. Mike said to just get the one b/​c the other rear tire was still fairly new, so there wouldn’t be much difference with the treads. And we never felt any difference when driving afterwards.
I’ve had all tires replaced on one of the cars there. Also had brakes and pads put on there. They’ve pulled a mouse nest out of the car air filter system. And they even do a great job with an oil change.
On my most recent visit, the car battery was dead. They replaced the battery, checked over everything else on the car, did an oil change, and I was good to go.
They are quick, efficient, and they do a fantastic job!

I don’t like buying tires, especially when I just ran over a curb, blew one out and had to put the donut on in the pouring rain.
But, if I go to Bob Sumerel Tires, they make it a lot more enjoyable — if that’s even possible. I’ve purchased several tires from Sumerel over the years and have yet to be disappointed, thankfully.
Can you get better pricing elsewhere? Maybe, but you may not get the service you need. The selection is good, but not great. They don’t carry every type of major tire. I tried to replace a tire for my brother’s car a few months ago and they couldn’t match his Goodyears. But, if you’re not picky, they will do their best to provide comparables.
Sumerel isn’t known for just their tire service. They also provide full-​service auto maintenance including oil changes. So, if you need some tires, you might as well get a tuneup while you’re at it. The best part about Sumerel is that they are conveniently located all over Ohio.
In the meantime, do yourself a favor, avoid running into curbs. You’ll thank me later.