Sky Zone Trampoline Park

This place was awful. My children love trampoline parks so they had a great time. However the staff was extremely rude to all the children. The cashier Morgan Q. wasn’t friendly at all and had no customer service skills. The place is extremely overpriced and over packed. I would definitely not recommend this place and would suggest finding somewhere better.

Just had my son’s birthday party there and the customer service was amazing! There was a mess up with our pizza order but they quickly rectified the situation and gave all the kids dipping dots. The party even had 30 minutes of private court time to play dodgeball. There were about 25 kids so it was money well spent for such a big party of kids. The party hosts were awesome too! Definitely a great place for a birthday party!

This was a fun place to go to spend time with my family. Isaiah had a wonderful time and I did too as well worked off a few calories. Will definitely come back

Really expensive, 16.00 for one hour per person so your looking at over 80.00 for a family of 5. half of the play area is blocked off unless you want to play dodgeball or volleyball, in the open jump area I kept getting told there were age appropriate sections although I never could see the boundaries. For the money I would rather go to springs and then go out to eat.

This is fun for kids and adults alike! My boyfriend and I wanted to try out Sky Zone and called in advance about coming in for a 30-​minute jump. It was $ 12 which included renting socks (that you can bring back next time for $ 2 off). We were asked to complete an online waiver when we arrived, then we were sent off to jump. We were confused what areas we could jump in because a class was in session. When the class ended, we started jumping in that open area, but we were stopped. We then jumped to the opposite side of the trampolines, but were stopped there as well because that area was only for kids. That left us with a very limited amount of space/​trampolines to jump on, when most of the space was empty. We respected the rules, but also felt clueless as to what we were supposed to do.
We stepped over to the basketball hoops and found the staff were jumping around playing with each other. We had to ask them if we could shoot too. They moved out of the way for us and showed us some tricks/​tips. That was fun for a while. Then we made our way over to the foam pit that no one told us about. At that point, our 30 minutes were almost up so we were only able to jump in twice. You can do flips into the foam pit, but on our second jump, we were stopped and asked to wait for some time, while a staff member ‘fluffed up the foam’. And by the time he was done, our time was up.
Overall, Sky Zone was a great workout. 30 minutes was enough! Now that we know what to expect, I think the second time around will be better. Hopefully, the staff will be more attentive to the guests and help provide guidance when they see the confusion on their faces.

My oldest son had a great time here for his birthday party. We have gone five times now, and most of the time, they are out of tables to sit at, which is a huge problem for me, as I have an infant as well. There is plenty of space for more tables, but they do not have them. Also, there is no changing table in the men’s room, which seems really archaic. One of the staff members was not paying attention to where he was going and he slammed into me, almost knocking my child out of my arms. If you are a parent, just buy the kids a jump ticket, because there is only one small area where you are allowed to play together most of the time. The place is clean, and it is in a convenient location. Good place to let the kids loose on a snow day.

Great place for snow days. WI-​FI. Snack bar is good. Kids always have fun. Had a birthday there and it was a little disorganized. Would be awesome if each birthday party had a unique color tag. We ended up losing a kid for about half an hour. His parents showed up and asked where he was. We had tried to make sure all the kids were present in the party room, but the party started and not all the kids were there. So they just filtered in and we didn’t know. Also, there is no announcement for the kids in a certain party to report to the party room at a certain time. They had an hour to jump on their own, but how do 7 year olds know what time it is? Then we ran out of time in the party room. Overall, 7 year olds don’t care, but it would be nice if there was a way to keep them all together. Something to consider when planning for a party. I do recommend it though. Just need to tweak some things to make the entire process more polished.

From the moment we walked in this place the experience was bad. It wasn’t obvious where «the first step» started or where you pay. It is actually behind you when you walk in the front door. We spoke to a young girl that worked there and asked how to sign up. She said «have you been here before?» Well, my answer is no considering my initial question. The next thing she said to me was «well if you can walk you can jump! That is what we always say around here!» So I had to ask very specific questions to get started.
We signed a huge waiver that stated anyone under 18 years of age had to sign up with an adult. We paid ridiculous amounts of money to jump. it wasn’t like you could simply go find a place to jump. Similar to the swimming pool, you decide where to hop into the pool, right? If your kids need supervision or an aid in the pool, you are responsible. In the Sky Zone they have no signs indicating where to go or how things are segregated. When you do find a place to jump, an employee interrupts you and let’s you know little kids on one side, adults in the other and families in the middle. Then they give you a marker and ask you to «draw something» on the sticker they want you to wear showing them how much time you have paid for. Apparently the drawing is an indicator to the rest of the employees that you understand the rules. At a skating rink do you have to pay for the a specific timeframe or do you just pay to get into the skating rink? I can’t believe how insanely expensive this place is and how unreasonable their rules are.
After attempting to find a place to jump we were told to jump in the family area. After a few minutes a little boy who was just learning how to walk, and was not attended by an adult, followed my daughter around in every place she tried to jump. In this family area there was one place to jump up against the wall and that was being occupied. After attempting to escape this little boy several times an employee talked to us and said we should move over to the adult section. This was a nice idea considering there was no one over in the corner he suggested and it had wall trampoline space my daughter wanted to try. Immediately after going over there another employee came over and asked us to move back to the family area. At this point we were probably 20 minutes into our 30 minute time frame, so I politely asked them if we could just stay in this area that no one was occupying. They said that would be okay since we only had five minutes or so left. Immediately after that encounter my daughter jumped up fell on her back and her knee hit her eye and she started crying. I picked her up and took her to the concession stand and received some ice for her eye. A manager looking person with a different colored shirt came over and asked if she was okay and wanted to know what happened. I told him and he seemed pretty sympathetic so I decided to tell him what happened on the trampolines and how discouraging it was. He denied his employees would remove me from certain sections of the area and disrupting my 30 minutes of time with all of these unnecessary rules which aren’t posted anywhere. He insisted it was for our safety, when I’m required to sign a waiver that says I’m responsible for any accidents. Then he offered another 30 minutes to us as my daughter is still attempting to recover from her accident. Why would we want to continue this experience?
These people are control nazis and I would avoid going if I were you. It isn’t worth the money at all.

This place was pretty cool. Our kids had a blast! It cost around $ 60 for all 4 of us to jump for an hour; however, after 45 minutes we were all exhausted. The process is pretty simple, you pay for a certain amount of time, you jump and you leave. The water/​snack were a bit over priced and you can’t bring your own food/​drink in but it was still worth it. We will be back as I am sure this will be a bad weather/​cold day activity for the kids.
They do offer a military discount at the door, but not via the internet.

Very clean. Staff extremely helpful and friendly. They have discount days and military discounts! Will be back again soon!