I don’t usually shop JCPenney, but here I was on vacation and Black Friday shopping. I think a lot of their things are overpriced, but because of Black Friday, I was able to find some bed sheets at a good price. The lines are always long too and the cashier area is a bit tight and cramped.
Janina G.
Classificação do local: 5 Colorado Springs, CO
After going to 5 other stores in town, 2 of which are the most prominent stores for men’s suits, we ended up at JCPenney where we not only found exactly what we were looking for, but at less than half of what we could have paid elsewhere. John, in the men’s department, was phenomenally helpful checking sizes, inventory and ordering availability. In the end we walked out with a complete outfit to attend a wedding and all due to John’s attentiveness and knowledge of his product. Great guy!
Kimberly H.
Classificação do local: 2 Colorado Springs, CO
JCP used to be a decent chain store but has kept on going downhill. I usually go to the Citadel location but since I was up north, thought I’d check this location out. I’ve never walked into a store with colder store associates. The majority of them aren’t very friendly and if you ever do need help, it’s hard to flag someone down. My favorite part of the store, is the mini Sephora store and every now and then, they have samples of cologne or eyeshadow, no purchase necessary. Even the Sephora associates in here are friendlier! I worked at AAFES at one point and this store reminds me of my old workplace. Huge corporate store with miserable employees running it. The store is very clean and organized but I’ll be staying away from it unless I need something from the mini Sephora inside.
Tiffany M.
Classificação do local: 3 Colorado Springs, CO
its a new store, in a new area and I enjoy the cleanliness. I went in looking for a shirt for my husband and I didn’t think the departments were clearly signed. I walked around until I found clothes that were clearly in the men’s department. I walked up to a register in the back side of the store hoping to check out, however NOONE was in sight and I didn’t see any sign to tell me that the register was closed. finally I walked up to the front of the store, and waited in a long line to be checked out. it was a busy day. why not have someone operating the back registers?
Tara W.
Classificação do local: 2 Fountain, CO
Cold with no personality is how I would describe this store. Never seems to be anyone to help on the floor and the cashiers/return desk and not very helpful. Also if you are relying on your phone to bring up a receipt do it in the parking lot. The store has no cell service or Wi-fi.
Rich D.
Classificação do local: 1 Nashua, NH
Ahhh so refreshing to see the bait and switch did not die with Sears. Bought a Amazon local deal for a portrait package. Ha portrait package my @ss it only included the sitting fee and one picture for $ 50. Had the whole fam there for holiday shots so I had to swallow thier bs and ended up speniding $ 130 more for 24 cards and the CD rights to the other poses. NVER again!!! When I picked up the cards they gave me a coupon for $ 50 off next time. Riiiiiiiight I’ll be back. Just go to a private photographer probably less in the end and better(read honest) deal.
Warren P.
Classificação do local: 1 Colorado Springs, CO
WORSTSHOPPINGEXPERIENCEEVER! I have been wrongly accused of theft by the manager of this store – Shaun – because I returned some clothes I didn’t like or need, which evidently«feels» suspicious to him. The clincher is that he «knows» I am guilty because I stuttered on the phone while dealing with these false charges. Not only does he accuse me of a crime, he has the insensitivity to make fun of my stutter! He feels that I am guilty until proven innocent, and expects me to somehow prove my innocence. In the meantime, JC Penney has STOLEN over $ 100 from a gift card, and I am afraid I will have to take them to small claims court to get MYMONEY back. HORRIBLE, HORRIBLEEXPERIENCE. NEVERSETFOOTINTHISSTORE.