This Chipotle sucks. The customer service sucks… especially one Mexican woman with bad eye makeup. The portions are very skimpy. For example… I ordered chips and salsa with an extra salsa because I love their hot salsa. The 2 sides of salsa were only filled half full in the little to go cups. .90cents for a half full container of salsa?! I’ve read other reviews and it seems this location is very skimpy on their portions in general so I guess I’m glad I’m not the only one. Go to another location.
Jake S.
Classificação do local: 2 Wichita, KS
It’s just like all the other Chipotles but for some reason this location is always really skimpy on their portion sizes. They barely put any meat, beans or guac in their burritos. This is a consistent experience with this location so I’m guessing it’s a management or training issue. Take the extra time and visit the downtown location where they give generous portions.
Fiona M.
Classificação do local: 4 Erskine Park, Australia
A friend suggested this place for lunch, although I had heard of them before I hadn’t been and thought it was going to be very«fast food» however I was pleasantly surprised, I mean it’s no organic vegan café but it is delicious quick Mexican with fresh ingredients. I got a fajita bowl with half half carnitas and steak. Corn, salsa, lettuce, gauc, lime cilantro rice and black beans. The serving was quite large and it tasted really good. Definitely pay the extra for gauc… it’s worth it, super fresh. It was quick and the staff were ok, a touch impatient when I was trying to pick what add ons I wanted even though I only took a few seconds to choose! The table also needed a wipe down and they could do with being levelled too. But will visit a chipotle again!
Emily Y.
Classificação do local: 1 Colorado Springs, CO
Let me just start off by saying that I love Chipotle — I need my burrito fix when craving it. Unfortunately, this is the closest establishment near my house so I’ve found myself stopping by every now and then. I think I have eaten at this particular Chipotle about 3 times now. Never again will I go here, despite the convenience of the location. The ingredients are hardly ever fresh, and they’re often bland in seasoning and flavor. One time, I asked for the mild salsa and the employee drenched my bowl with the spiciest one. Didn’t think much of it, because I figured it was an honest mistake. Last visit, I got sick after trying their barbacoa — called the establishment, but they said they couldn’t do anything about it since no one else had complained that day of getting sick from their meat selections. Very unprofessional staff that need to be re-trained, bland food and service. Would not recommend at all. I’ll be making the extra drive elsewhere to get my Chipotle fix.
Marissa T.
Classificação do local: 3 Colorado Springs, CO
Portions are HUGE! Worth your money. Experience with the staff are both good and not so.
Lindsay B.
Classificação do local: 3 Colorado Springs, CO
This location is super fast and the foods always fresh. The reason for the 3 stars is every time I’ve gotten their chicken it’s got too much fat and cartilage left on it.
Joanne L.
Classificação do local: 4 San Diego, CA
I always loved this chain. I tried this month’s feature item which was sofritas. It was not good and was just taking bites of spiciness. The tortilla chips were also saltier than usual. Other than that, the workers were quick and friendly. They were able to finish the lunch rush efficiently.
Lauren W.
Classificação do local: 2 Colorado Springs, CO
After a disappointing and rainy night I found myself at Chipotle for a late dinner. I got a burrito bowl because I typically eat half now and the other half later. I was seriously disappointed with the portion size. I always ask for extra rice, cheese and lettuce but the woman making my bowl put these small spoonfuls in. For about $ 8 there wasn’t nearly enough food. I’ll go to a different Chipotle next time.
Natalie S.
Classificação do local: 5 Colorado Springs, CO
Love chipolte! My husband got tofu, which isn’t offered at our chipolte in Texas, and it was actually pretty good! I prefer my chicken but, to each his own! Also, there is a Starbucks right next door which was awesome!
Andrew C.
Classificação do local: 5 Colorado Springs, CO
I have been to a lot of Chipotle restaurants in many different states and this was one of the best. The staff was very friendly and the portions were generous. My Barbacoa was spicy and tender and my wife’s steak was cooked great with pink in the middle.
Tara W.
Classificação do local: 4 Fountain, CO
Love this Chipolte and it is normally pretty busy so sometimes the wait is a little longer than you would like. They also seem to do a lot of fundraisers so that makes them busy also.
Meghan E.
Classificação do local: 3 Fort Carson, CO
I frequent this place simply because I love the chain and burritos plus it’s close to me. This place skimps on everything even the guacamole I am paying extra to have! The food is always good but I am paying $ 9 for my burrito and I expect to have plenty of chicken, rice cheese and guacamole. The people who work there are rude too. There was one guy that worked there but I deployed and I haven’t seen him since I’ve been back. I recommend the chips and guacamole and finding a different store to eat at if possible. I love chipotle and the burritos.
Dani D.
Classificação do local: 3 Fountain, CO
Lots of youngsters working at this location. Long line when we went in but it didn’t take too long. This was our second time at this location and we had to repeat what we wanted multiple times at both visits. The food is always tasty, especially the chips but it gets pricey.
Essence P.
Classificação do local: 1 Colorado Springs, CO
So let me start by saying I’ve never had such an amazing or horrible experience that made me want to write a review. But today, Chipolte is the first and not in the good way. I went in and though it wasn’t that busy, I spent 10 minutes waiting to have my order taken because the girl on the assembly line that starts the burritos spent 5 minutes on a woman two places in front of me. I’m sure there was a reason but to me it just looked like she was conversing. Then, after adding everything to the burrito I realized it was very small. I asked for little rice and little lettuce but they gave me little everything else. I mean the second girl on the assembly line easily rolled the tortilla… too easily. It was puny. I thought the greatness that made Chipolte a national chain restaurant were huge, colossal, chain worthy burritos. If I’m paying $ 8 for a burrito I expect it to be fully loaded. Then, I asked for the dressing to go with it and they said«sorry we’re out» and moved on to the next customer like I wasn’t standing there still waiting. I’ve been to a Chipolte twice before when they were«out» of dressing but give them 5 minutes… there’s a whole new batch. And I made it clear i would wait but they shooed me off as if my craving for dressing was non-important. I mean, what would they have done if I ordered a salad. Would they have said«Sorry, no dressing for your salad… we’re out.» But whats worse is they barely spent a minute on me as a customer and there was only one other person behind me but they spent 5 minutes on another’s when there were 4 people behind her! Finally, and what made the deciding factor in writing this review, I found multiple pieces of chicken that weren’t fully cooked. And I don’t mean just a little under cooked… I cook. I know cooked chicken. These pieces had been cooked enough to coat the outside white but the entire inside was an unhealthy bright pink. I would give them a zero if I could. I hope everyone finds this helpful.
Shannon W.
Classificação do local: 5 Colorado Springs, CO
This chipotle doesn’t skimp out on their burritos, bowls, etc. This is also the first chipotle I have been to that has done buy one get one free for military on specific days. Awesome! Staff is always friendly and this chipotle is super clean. A++