Suncoast Credit Union

The name has recently changed to Suncoast Credit Union. I have been a member for over twenty years and have never had a negative experience. The folks that I have met are friendly and professional.
These days, anyone who does not belong to a credit unions is missing out on a lot of perks like: better interest rates for investments and loans. Everyone that is a member of a credit union is part owner of it. You own shares.

We had mistakenly been short paying our car loan by a whopping $ 1.83 per month… Totally our fault. BUT, instead of calling all of our contact numbers or sending us a letter, SSFCU reports this to the credit bureaus and dings my wife’s and my credit by 100 points. When called about this, they said «not our fault». I will be ending my relationship as soon as I can, and I will go with a credit union that care enough to call/​mail about things like this before killing my credit. A little human touch vs. automated calling would have solved this. All for $ 1.83/month…nice customer service!

I don’t know if I’m just really good at picking the right time of day, but this bank has never been busy whenever I’ve gone. What makes the visits even smoother is how friendly and quick the tellers are.
I came this this location yesterday to deposit a check and I was literally in and out in under five minutes. I’ve been here before to change my name when I got married, and they were fast with that as well, so the service is consistent across the board.
The only down side is the entrance. Currently the entrance from US 19 has cones on either side (looks like they’re doing some kind of construction) so making a quick turn into the plaza is hard when other cars are tailing you.
My best advice is to come around from the back on Enterprise Road. I’ll be taking this route from now on so I don’t have have a miniature heart attack every time I need to make a deposit.