LKQ Self Service Raleigh

Been here many times to find parts. Its sectioned off by mfg (Ford, GM, Mopar, Imports).
Prices are good, but you have to pull them yourself. People for the most part are friendly, and others will let you borrow a wrench if you dont have one

Terrible service, borderline criminals! Kept us waiting two entire days for them to come get our vehicle from a repair shop, no show no call, day three we went to wait for them again and the repair shop told us they had picked it up already, without our being there, when calling the office, they have this bitch who answers with «please hold» and never comes back to get you. Call any salvage yard but this one!

Beware this LKQ! I drove 30 minutes because their website claimed they had several Jeep Cherokees. They were all Grand Cherokees. The lot Bull even walked the yard and confirmed it, but no apolgy. I asked for my $ 2 back — seemed reasonable after wasting my time. He said policy was no refund. I understand the policy, but under these circumstances it was inexcusable customer service. Do yourself a favor and GO TO THE DURHAM YARD. Nicer folks, better selection, and they know their vehicles.
Ignorant bumpkins in Clayton

Transferred multiple times and on hold 25 minutes to hear: «I don’t have any way of even looking that up». How are you going to sell used parts if you have no way to look them up??? Waste of time.

OK, how do you truly rate a salvage yard? Here goes…
If you like the feeling of living on the edge with the 8,000 volt energized 10ft prison barb wired fencing and the teetering vehicles sitting on rims than by all means it’s your place. I did find some parts that I could use without breaking the bank.
Don’t expect much, this place is well picked. It’s like a possum on the roadway, within days it gets picked off to the bone (okay, not the best analogy but it serves the points).
Seriously, have your tetnis shot up-​to-​date, bring some tools, prepare to pay just to enter this domain.
BTW the counter personnel will haggle, don’t give in on the first price they quote. Be knowledgeable on the Ebay/​Craigslist pricing out there before you visit. One guy tried to charge me the same price for a new door panel I could have picked up on Ebay, he agreed at $ 20.
Go just to see the electric fencing, I’ve never seen anything like it.

After needed parts for my auto and not wanting to pay the outrageous price the dealer was charging I decided to go to LKQ. We have all seen the commercial on TV where they have the hot chick pulling parts. It is actually nothing like that, and I was not expecting it to be either.
First thing you should be aware of is that they charge EVERYBODY in the party $ 2 just to walk in. So if you have somebody that is tagging along, expect them to pay too. Even if they don’t have what you need, you still have to pay the $ 2 admission fee. I don’t like paying admission to browse, but it is their policy.
They do have scores of cars all lines up by either Ford, GM, Chrysler and imports. The cars are all sitting on blocks and you have to search for what you are looking for as they do not keep an inventory list. I did find what I was looking for (motorized truck latch) and the prices are all set and posted so you know what you expect to pay. All of the parts come with a guarantee, and they will even let you take the part outside to make sure it fits or whatever before you pay. (You just have to leave something behind first.)
Overall I would say it was a good «shopping» experience, and I would go back there again to look for certain parts.
Just one word of advice. Do not make the same mistake I did. If it rained, wait a couple of days to go as it will be muddy with puddles on their dirt lot.