Dirty store, customer service is terrible and the staff is just rude. The lady at the jewelry counter even rolled her eyes at me while I was trying to return a broken item at the customer service counter. I will never go back in this store.
Dee B.
Classificação do local: 1 Clarksville, TN
Customer service at this location really stinks. Someone called for assistance while we were in the shoe dept. The woman arrived with an attitude… «who needs help with shoes?» I was upset for the mother looking for winter shoes for her son. Then in the Halloween dept, I asked was all costumes 50% off, the sales associate says, «it’s whatever the sign says.» Lastly at the register, the cashier Yvette rings it up for $ 20.99. I kindly say that the costumes are marked down for 50% off. She says yes it is, the regular price is $ 34.99. She gets snippy snappy at me cause I’m asking her to fix the price cause $ 20.99 is not 50% off $ 34.99. So she takes paper out the receipt roll and hand calculate 2 ÷ 34.99. Duh! I’m so done with Kmart and their ignorant staff.