Rude and snooty, I went in looking for some specialty hardware, they didn’t have it and were quite rude to me about it. No help at all
Meryl M.
Classificação do local: 5 Centerville, OH
If you buy furniture here, they offer free design services. The design staff here was incredibly helpful and an invaluable resource. Their advice is practical as well as inspired. Thanks, Jason and Taylor!
Lesley C.
Classificação do local: 2 Cincinnati, OH
Word to the wise: If you purchase something online, and return it to the store because it arrives damaged, you will not be refunded your money for WEEKS. I returned a damaged item to the store over two weeks ago and I’m still awaiting a refund. Two calls to customer service have proved fruitless. I’ve never experienced anything like this. Usually you can purchase online and return to the store with a full refund on the spot. They really need to fix this.