I gave this place 1 star as I couldnt figure out how to rate it a big zero. Oh my this place was awful. The fries came out cold. Upon sending those back we found that the sandwiches where not correct. We ordered 2 quarter pounders 1 no cheese no onions on a regular bun 1 no ketcup no onions. After being told to pull forward I went inside and spoke with the manager. I know she told the cook at least four times how to prepare the sandwhichs. What should have been a few extra minutes in the drive thru turned to be a twenty minute wait.
Roger C.
Classificação do local: 1 Cincinnati, OH
We went in and ordered an ice cream cone and a frappé. 11 minutes later after I asked why they were jumping over our order and the guy who was before us, we got our order. There seemed to be a long wait but then we noticed people getting more complex orders than ours who had ordered after us. I watched as an employee or manager moved the highlighted box on the order screen past ours and the guy’s fries and coke order to a larger one. We only got our order after I asked why they were skipping us. This caused the«I thought you got those» from the employees. If they had gotten us the orders would have been cleared and not still sitting there counting the time on the screen. The employees were polite but didn’t even apologize but looked more like they were worried about blame instead of taking care of the customer.