This may very well be my first 1-star review :-( I came hungry with a group of 8. The only thing that is good here is the food. Immediately upon walking in you could tell that the establishment itself looked like it was remodeled, however not cared for our maintained well by the employees. Napkins were everywhere. We had to clean and wipe down our own tables. Sad thing is, no one was even there but us initially, so uhhh what have you guys been doing? Did we just miss the rush or something?! I think not. Now this location also isn’t in the best of neighborhoods, but there is no excuse for the poor service. The clerk bargained with us on our meals as if we didn’t know what we wanted and were at a swap meet. He treated us like we were relatives that didn’t require respect. He offered alternatives, using inappropriate language and such. We looked at our receipts and for some of us he rung is up for something completely different. For some he short changed, as some of us he gave extra over! He completely forgot to give some us our food too! My cousin undoubtedly believed he was high on marijuana. We all ordered soft drinks, but all of the drinks in the dispenser were nasty and watered down. That area didn’t look too pleasant as well. Again, the food was good… and gratefully I could see the kitchen from where I ordered and things didn’t look as horrible as the dining area, but I hope to never be to hungry to be tempted to stop here again. The few customers that did come through seemed like regulars that kind of accepted this poor-managed establishment for what it is. But even they deserve better… they’re regulars! I understand KFC is a chain, but for that very reason, there should be some uniformity in service here. I really advise re-training or the undercover boss to pay a visit out of the blue. Horrible experience. See for yourself.
Sierra R.
Classificação do local: 1 Oklahoma City, OK
Horrible service. When I ordered you could barely hear the operator speak. Once I thought she had my order I pulled around. Then at the next window she said so what did you want? I repeated my order, a chicken strip combo w dipping sauce and Mac and cheese. I got my food but had to pull forward and wait for my medium dr pepper.(No one was in line behind me) once I got to work I found out I didn’t get my dipping sauce, fork, or napkins. Now I’m eating my Mac and cheese with a chicken strip as a fork. Luckily I had some napkins saved in my glove box, I guess I need to store up on forks too. I’ll probably avoid this place from here on.