McDonald’s

This has to be the worst McDonalds I’ve ever seen. I’ve been here several times, each time worse than the previous. Today I spent 15 minutes at the 2^nd drive through window, completely ignored, while employees hovered around the front counter showing each other things on their phones. My order? 2 McDoubles and a bottle of water. It was 3pm, and the restaurant wasn’t remotely busy. When someone FINALLY came over to open the window, and told me my food wasn’t ready, I asked for a refund. That took another 15 minutes while they got the manager to leave whatever she was doing in the office that was so much more important than a customer asking for a refund in the drive through. Total time wasted: 35 minutes. This place is usually dirty, the employees all have «it’s all about me» attitudes, and now I see the manager (Monique) is where these attitudes originated. McDonalds corporate needs to take away this owner’s franchise. Save yourself the hassle and pick another McDonalds.