Bob Moore Mazda

We recently purchased a new (used) Saturn Vue from Bob Moore Mazda over the Memorial Day Weekend. We planned on buying a car, but not necessarily on the Saturday we were out looking, unless one caught our eye. As expected, a salesman approached us to see if we needed help. We explained to him that we were looking, but not buying. To our surprise (and appreciation), he said to see him if we had any questions and then left us. We did see a vehicle we wanted to look at after Alex left, and while we were there, another sales agent approached us.
We shared with him our conversation with Alex and then told him we were interested in further discussing the Vue. The second salesman went to find Alex. We ended up buying the car (after the test drive) and couldn’t be happier with the experience. Even the wait for the finance agent wasn’t a problem simply because it was explained to us ahead of time.
We wouldn’t have purchased the Vue if Alex had insisted on hanging around and not give us the space we requested. He was professional, friendly, and patient. Oh yeah, we had already walked away from 4 other dealerships that evening because, like I said, we weren’t planning on buying that night. Thanks, Alex!
Brian & Shelley

Unlike a couple of other Mazda dealers I have been to, I found Bob Moore Mazda to be very straightforward, with their disclosure and their transactions. I received a fair deal, trade-​in was acceptable, and there were no hidden charges. The only thing I can say negatively is their insistence on pushing the extended warranty. There are a number of available versions, and even though I said I was not interested, they persisted. The vehicle was delivered in a timely and excellent manner. With no issues whatsoever. I have purchased a number of new cars in my lifetime, and this is the first one that was flawless from the word go.

Chas was great to work with when I bought my 2014 Mazda Miata GT, in October 2013. He worked with me over the phone, and he also worked with me via internet. He made it to where his man came all the way down to Corpus Christi, and drive the car right up to my front sidewalk. We worked it out to where I would have a cashier’s check for a certain amount, which, by the way, was very fair as far as I am concerned. I gave the salesman who brought the car, my cashier’s check, we signed some papers, and he took my trade in away. It was the easiest, best, and most exciting car buying experience I have ever had. I just never thought any person at a car dealership would do this for me, but he did. He also sent, via email, the VIN number and the window sticker, so I knew that there would be no bait and switch type deal. I feel that Chas went out of his way to make this a very pleasant car buying experience, and I will never forget him. I tried to see if I could get him to help me out again, when I bought my 2016 Miata GT, but they said that he had moved to the Ford Dealership. I was saddened by that, and the people I was talking to on the phone said they would help me. They were willing to do what Chas did, but their deal as far as car prices go was not as good as one I could get here locally.
This had to be the ultimate in car buying experiences. The price for transporting my vehicle was zero, as far as I know. A person sometimes will get one of those dream experiences happening sometimes once in their lifetime, and I believe that was my dream come true.
I don’t know much about Bob Moore Mazda in OKC now, but as far as I know, Chas is at the Ford place, so I would say call Chas for your vehicle buying needs. He was friendly, personable, and I know he will do all he can to help you ! Can’t say enough about him or my car buying experience back in October 2013.

Bobby Villegas was a great salesman.
He was pleasant & fun. The finance department was fabulous as well!
I would buy a Bob Moore again.

I have been to the service department twice for routine maintenance on my 2013 Mazda CX-​5, and I cannot speak highly enough of Ken and the rest of the department. Ken is so friendly and thorough. He takes the time to discuss every part of what will be done, and there are never any surprises. They even checked the batteries on my key fobs! Honestly, I will never take my car anywhere else. They know Mazdas, obviously, but more importantly, they know customer service which is a dying art these days. You guys are awesome!

Be careful here. Finance Director told me that in order to get the rate I qualified for, I had to buy GAP and Extended Warranty. Later found these $ 4300. in charges in the contract. When confronted, he lied and said he had not stated that.
After speaking with Management, this whole situation was resolved and I feel much better about this dealer. Dealer took all additional charges off, threw in some free services and made the whole situation right.

I was in the market for a specific car that I was having trouble locating here in the D.C. area, a Mazda MX-​5 GT w/​RHT, M/​T, heated leather seats and Bose sound system. There was nothing that matched all of my wants or had a reasonable pricetag anywhere nearby, so I was hunting online to find a good deal. I found such a deal at Bob Moore Mazda, and contacted them via internet. The price was good enough to make me willing to fly out and drive 1,339 miles back home to get my dream car.
Linda Graham was an absolute pleasure to work with. Her exemplary customer service and genuine interest in helping me find the vehicle I wanted made her stand out from the crowd of other dealership representatives I spoke with during the course of my search for my vehicle. I ended up finding the perfect car at the last minute much closer to home, but I almost wish I hadn’t so I could have flown out to meet Linda in person. It’s been exceedingly rare that I’ve found a salesperson who was more interested in their customer’s happiness than with just making a sale.
I would happily recommend Bob Moore Mazda to anyone looking for the right people to sell them the right car. They are lucky to have Linda on their team, and if she’s any indication of their hiring policies, I expect the rest of their sales department to be on the same level.

They have good vehicles, they’re upfront about price and they’re not too sales-​y/​pushy. Patrick has been especially helpful.