Eastlake Vision Optometry

Excellent staff! The only thing was that the receptionist kept staring at me and my daughter. Maybe she’s curious about my daughter’s almost afro-​hair? It would have been more polite to just come right out and ask us what’s been bothering her. Maybe she’s not aware that she’s staring or that staring is rude or maybe she has an eye problem, too? I don’t know, but her staring made my daughter uncomfortable enough to ask me not to go back there.

First time seeing Dr. Mascareño absolutely loved it! Service was amazing, & very easy to make appointments. They have a wide variety of frames, they just didn’t have the exact frame I was looking for so I gave them the frame model and got the frame within that same week. I would highly recommend this optometrist, very happy with the service.

Great customer service, friendly staff that are willing to work with your schedule good frame selection, orders are done quickly. I would recommend this place to family and friends; all Dr’s at this office are nice willing to take there time with you and make sure you get the best care possible.

We had a great service from the personnel. My daughter broke her frame and they order a new one, it was covered by the insurance and we only had to wait one day to get in the store. We didn’t had to pay for anything and the service was very fast. Violeta was the lady that helped us. She was very friendly and professional.

Had an issue with my sons glasses, I was pretty upset but Gabby made me feel a lot better about coming back for my sons next eye exam, she went above and beyond making sure we were happy. Thanks Gabby!

Great customer service! .Really easy to make appointments. Carolina service was excellent. Thank you for taking the time to help me select my new Tiffany frame

The best customer service. Dr. Mascareno took his time during the exam and explained the whole process. I highly recommend Eastlake Vision.

I’ve been going here for several years, and now my husband goes here. The office is clean, the staff is professional and offers excellent customer service. Dr Mascareno takes his time during your appointment and explains everything. Great overall experience everytime I go. Would definitely recommend.

Excellent customer service. Dr Mascareno is awesome. I’ve coming for more than 5 years and will never leave!
Love them

Dr. Efrain Mascareño has been our family Optometrist for over 15 years. He and his staff are always courteous and attentive. He has a large selection of name brand frames. We definitely recommend him to anyone who is in need of an Optometrist.

Nice office, great service, good selection of frames. Speaks Spanish! Definitely recommended!

This place lacks integrity and is overpriced. I received a quote from one of their staff and made an appointment to have my eyes checked in order to get contact lenses and glasses. I took time off work and went in for the visit. After waiting a little over an hour even with an appointment, I was told that the quote I had received was only for the exam and contact fitting. They had told me specifically that the quote included the exam, contact lenses and glasses. Just for the exam and contact fitting they wanted to charge me over 200 dollars which I think is ridiculous. Wal-​mart charges 89 dollars for the exam and contact fitting and its also done professionally. Its sad that they do not respect their quotes. Its a old case of Bait-​and-​switch.

I’ve become a fan of Eastlake Vision Center over the years. I first visited Dr. Mascareno about 2 years ago when I was getting terrible headaches. He reviewed my case and tested my sight, fitting me with a pair of glasses to help reduce eye strain.
Since then, I’ve returned twice. Once was when I experienced swelling near my eyes. He made time to see me right away and helped calm my fears that my vision may be compromised.
Recently I went back for a follow up. He assessed my vision through all the usual tests and then took the time to sit down and ask me some questions to get a better picture of when I’m using my glasses, etc.
I’m really impressed at the integrity of this office. They could have easily sold me another pair of glasses with little to no change in my prescription. But they honestly told me I was still fine with my current lenses. I really appreciated that.