Bed Bath & Beyond

This place makes walmart look efficient. There’s always one check out person and 93 people in line. All the employees look like they want to go on a shooting spree. I’ll drive 20 minutes away to go to the one in mission valley from now on.

Really disappointed with this store. Since when did they stop honoring coupons even if they were a couple of days expired? I never had issues with the times that that’s happened to me before. Last time I was there I had a good coupon and didn’t even used it but I guess at that time I was buying a vacuum that was over $ 500.maybe they have different policies for cheaper items… So long bed bath and beyond!

This time I needed hair dye. Their price is the same as the navy base. Used a $ 5 off purchase of 2 boxes of dye and a $ 5 off purchase of $ 15 and got two boxes of dye and two fancy candles for $ 12 after tax. Can’t beat that!

This is my domain! Everything from kitchen, bath and household products and pet products! I love this place! I come here for my baking and I just want more! I wish there was more of this store in the East County!

My first experience of the store was good.
The store was organized and large selection. But today, when I came back to do a return I lost my receipt and had their policy on a sheet of paper indicating that if I do not have a receipt that it would not be a problem
That I would get a store credit, minus 20%.
Norma was the one that helped me and she refused to honor the store policy, even though I had the written store policy in my hand. I gave it to her and she said «NO».
I left and was very upset, I came back in. Somebody else helped me and did not harass me and gave me a store credit.
I am shocked by this first person at bed bath & beyond. I am hoping that bed bath and beyond ask Norma why she acted like this towards me.

I need to replace the bathroom mats and I have quite a few coupons saved up for Bed Bath & Beyond. This one is on H Street in Chula Vista. Parking is plenty here, but inside seems too cramped or they just want to use every space efficiently. The aisle ways I can understand, but the aisle in front of the registries is just not helpful for customers to form a line because of the products displays along the aisle. So if you are going around with your shopping cart you have to go around or wait for the paying customers to give you way. But inspite of being crowded the staff are friendly and always willing to help and answer any questions you.

I was pleased with my experience at this particular BB&B. I went in looking for a particular item and couldn’t find it. An employee immediately approached me, probably because he could tell I wasn’t finding what I wanted. He led me in the right direction and noticed there was only 1 left. The box didn’t look in good condition but he took the time to pull out the items to make sure they were all there in new condition. He told me everything seems to be there but also offered for a new one to be shipped to my home for free if I wasn’t satisfied with the one there. I took the in-​store product and he even walked me to the front of the line to check out.

Love coming to this store. This store is kept clean and you’ll always find what you need for all your house or gift necessities. Staff is always willing to help. Parking is never a hassle here which is a plus.

Neat store and extreamly helpful staff. And if they dont have the item you are looking for they will ship it to your house which is wonderful.

We were at the store earlier, when we about to pay there was a long line. So, my husband and I waited patiently, when it’s almost our turn this dude cut and went straight to the cashier, so i confronted the the guy and said there are two cashiers, but we were ahead of him and there was only one line. What really made me and my husband mad was the comment of the cashier ‘she said let me finish his (the cutter’s) transaction first’ but my husband’s dumbfounded and he answered her ‘the point here is cut the line’ she quickly answered ‘you can take the argument outside’ — how stupid can she be. It is like telling us you guys can fight outside where she could have handle the situation right then and there. It is about common courtesy! The saleslady just added a fuel to a small fire. We have had someone cut us before, but cashiers have common sense to tell the person/​s who cut to step aside and wait for his turn. But, not the way the ghetto or uneducated cashier handle that situation.
We spoke to the manager about the issue and he said ‘she should not have done that or said that.’ Hopefully, he talked to her to prevent future altercation. What if we have a bad temper, there could have been a fight in that store because of the cashier’s comment. Very poor customer service on her part but we thank the cashier name AJ for apologizing about the other customer’s behavior.

This store needs to work on their customer service. The cashier that was checking me out was speaking Spanish and having a conversation with the other cashier in the next kiosk. I find that very rude. I don’t need her to have a conversation with me but please don’t speak a language customers can’t understand and at least greet your customers.

I really enjoy coming to this location. This location is always fully stocked and the employees are always helpful. This is in a great location and in a prime spot. I am also super happy as Bed Bath and Beyond sell Tim Horton’s keurig cups. Being Canadian, Timmie’s is a staple coffee brand. This is the closest BBB to my home and I will be back soon!

I was greeted by a really friendly guard at the front store. The staff at the curtain area was nice and friendly as well. However, the cashier name Maria is awful– no personality, doesn’t smile or talk. When I told her that I left coupons in my. car and I need to get it, she looked at me with flat affect and said «go!». Rude! I picked up my stuff and moved to a different cashier. She needs some kind of lesson for customer service. This store need to rethink about putting a cashier in the front with better personality than her.

The store itself is nice. Great selection. Fantastic prices plus coupon! Have generally had a good experience here. Patrons on the other hand can be questionable. Kid you not, was waiting in line, cashier opened a new line and called me over. A patron (a BIG girl) perusing cosmetics (not in line) rushed to the register, although I was physically ahead of her, she tackled (hip-​checked) me, to the extent I lost my footing. Lol. Say whaaaa?!? Ohh hell no. Although internally I was mildly amused, I knew what she did was wrong and should not go unaddressed. I spoke up and called the her out to everyone within ear shot. The cashier could care less. Bottom line I was assaulted. Thanx for nothing BBB. I should have filed a police report. Weirdos.

LoL such a bad store for my husband and I… Kind of like Walmart meets Costco — for example… We go in to find a specific gadget/“thing” for the house and come out with a cart full of stuff (like Walmart) plus junk food and end up forkin out $$$ lol. There are so many things in the store that you want, is awesome, gotta have its and then the specific food items you can’t find just anywhere … Yea I love this store lol

Usually don’t have a problem shopping here, but tonight, was deeply frustrated with Leslie who does not seem know anything about customer service.
My mom was trying to make a registry purchase and Leslie was being rude already. While my was giving her information another employee took her cart to move it out of the way and when she was ready to pay for the rest of her items, she found that they were missing from her cart. When she told Leslie who was already helping her, she was being unresponsive and not helpful at all. She then told my mom to go back to the end of the line that now formed as my mom was retrieving her missing items.
Worst experience shopping here ever. 2stars because the store was ok, it’s just Leslie that turned an otherwise pleasant shopping experience into a customer service nightmare. Will probably shop here again, but not if I see her working.

It’s Bed Bath and Beyond. I mean, really… corporate, big box America. What more were you expecting? they have everything your bed, bath, or house desires. It’s pricier than Target or Walmart. Bring you coupon from the mail to get a small discount. I generally go here for a specific thing I can’t find elsewhere for cheaper. Staff is tolerable. Not rude, but not exactly jumping to help out either. They’re here doing their minimum wage job, with minimum wage effort. Expectations = met.
Go during the week if you don’t want to be crowded, run over, or introduced to 90% of the communities screaming toddlers. Beware though, you’ll be waiting in line during the week because every time I’ve been in during the week, there are only ever 2 maybe 3 people max on the front end. Even with 15+ people waiting to be helped with purchases, returns, phone calls, registries, etc.

I went in here yesterday in search of a food processor to help make homemade baby food.
First of all, there were hardly any carts to choose from on the outside of the store. Of the 2 that I could choose from, they both had sticking things in the bottom. I choose the one with the red poster substance that I could blow off. However, the wrapper still stuck to it.
Once I entered into the store, I made my way to the left; well, I tried. There was someone in the middle of the isle with their cart: did I say middle? I meant in the WHOLE isle. The isle are so small that only one person can stuff themselves into one. So I took the indirect route, through the popcorn and chip maze. I ended up knocking some on the floor, and when I bent over to pick it up, I knocked over more. Ah!
Okay, so I finally manage my way to the food processors. Great! I found a purple Cuisineart one. Let me ask if this is a good one for making homemade baby food. As I look around, I see no one. I mean NO ONE that works there. I did see a lady in the corner either trying to steal, or figure out how to work a toaster. I guess I’ll never know because I went in search of a employee to help me.
Big mistake. I ended up falling into the trap that is Bed Bath & Beyond. Making my way through the maze of tempting objects, that I really didn’t need, but put in my cart anyways.
This $ 20 glass water bottle looks good for something, I’ll take it! After all, I had to squeeze my giant cart, which seemed to be growing in diameter and length, thought the store. I definitely should be rewarded.
Now that I think of it, it’s a great marketing idea: cram as much stuff in one store, have no employees to help, and make customers go through a maze of things they don’t need, in search of an employee. They are bound to buy extra stuff!!!
I have also never said,“Excuse me,” so many times in a store. Be prepared to say it; it is the, «LOL,» of BBB.
The lines are long. Always. Bring some headphones and listen to your favorite calming song so you don’t get anxious. Trust me it works. Especially when you see that the man in front of you fell into the, «Travel Size Item,» trap they have set up next to the registers.
The checkout guy, Victor, was very fast, friendly, and helpful. He let me know that the 4 pack refill for my Brita filter came with a $ 5 mail in rebate; unfortunately it wasn’t marked on the display (or maybe I missed it?) so I had no idea.
In conclusion, patience is a virtue when shopping here. My advice is to bring headphones, know what you want before driving to the store, don’t use a cart, don’t expect help, and don’t buy $ 20 glass water bottles when you’re never even going to go hiking!

Awesome! Got my 20% discount the mail. But you can also sign up via email. I used it today to but my keurig! So happy!!!

I love the 20% off coupons but I hate going into this store on a weekend like I did today.
First of all there is not enough room for the shopping carts to get around especially with all these people. The aisles are barely wide enough for one cart to get through.
Also where were the sales people?
I would think that on a busy weekend there would be more help not less.
I usually go online first to see if they have what I want and then buy it in the store.
Well I could not find my items at all just by looking around.
Eventually I finally found a sales person and he had to go in the back and get what I wanted.
If you read between the lines here you will know that I hate shopping of any kind!