Burlington Coat Factory

I HAVE ALL THIS CAUGHT ON CAMERA* but Unilocal won’t let me upload the full video, with what happened and the other workers.
COVERING their name tags, REFUSAL to help customers, and told me it’s OK that she discriminates against my disabilities, and that she doesn’t care, they also hung up the phone when I called for an explanation (four different co workers), Vicky, Teresa, Raven, and Marissa all these coworkers made fun of my disability and did things much worse that I don’t want to mention due to excessive humiliation. Please don’t ever shop there, if you care about disabled people being discriminated against, fight for a cause. Tell everyone you know to tell their family and friends not to shop here as well. The whole group of supervisors and sales associates joined in on the brutal harassment, and publicly humiliated me in front of many, many costumers, treating me as if I were the scum on their shoes. I hope Jesus finds it in his heart to forgive you people because I sure can’t.

Came in to get me some Cali clothing. With temp change being 30 degrees hotter I definitely need shorts and light shirts. The misses did her shopping and I grab couple items for little ones. The main thing I love about this place. Is that your not just getting your basic things. The stuff they sale are name brands. Adidas Nike Jordan all top labels for guys and girls for a fraction of cost. Like me I really don’t see why go to high end markets when there’s places like this with same merchandise for fraction of cost. Be smart and shop for same items for less.

This is my place. When someone asks… you want to go shopping Burlington is my place. Designer stuff at a discount price. My kind of shopping. You have to spend some time digging a little for a good deal.

I’ve been shopping here for almost a year now, and have noticed their customer service slowly degrade over time. During today’s visit, I patiently witnessed 7 associates deliberate about something near the customer service desk (ironically) while waiting in line to check out with 5 other customers with only 1 register open. It was as if the associates were completely oblivious to the crowd waiting to check out. Eventually, one of them leisurely walked over to a register that was already lit, but unattended. Once she arrived (after what seemed like an eternity), she seemed completely unenthusiastic about serving me. Needless to say, I will think twice (or thrice) before visiting this BCF location in the future.

I really like their clothes they have a good selection but every single time I come to this store the staff are rude as he*l. No one says hi they look irritated by their customers when I go to pay they don’t smile don’t say thank you, actually one associate did talk to me once but it was to tell me only 6 items were allowed in the fitting room and this is after I was already behind the door undressing. Well tonight I went and a girl named Celena was very rude and I even smiled at her but she had the most disgusted look on her face, it’s not that hard to make ur guest feel welcome, so I’m probably not coming back to this store to shop again

I normally love Burlington, this location just isn’t one of there best stores. They have a very small Home section. Mostly just cloths and shoes. They do have good baby depot items as well. Not very many employees around to help for anything.

Very messy would never shop there again high prices bad selection rude staff don’t recommend this location maybe the Ontario Mills would be better

This location does not offer tailor service like the one in Ontario Mills. The key to looking good is to have your clothes fit. To make your clothes fit properly they need to be tailored. If you are shopping here it is because you want to save some money. Take that saved money and spend it at the tailors and look excellent. It so happens there is a tailor within the same parking lot. I have used their services before and have been very satisfied with price and time frame for alterations.
This store offers some great savings on slacks and dress shirts. Ties and multi-​colored socks are everywhere in the men’s section. I can not speak for a woman’s experience here, but as a male, I have had good luck finding decent outfits for resin able prices.
When your finished checking out it is a regular occurance to be given a discount coupon for you next visit. Reduced prices plus a coupon equals a good savings.

This location is huge. They have a large selection of clothing. It is organized and clean. The prices are reasonable.
The only bad thing is some of the clothes are not the best quality.
There is a spacious parking lot.

I love Burlington and this location has a lot of great clothes at great prices.

I knew what I was getting myself into before I walked in the door having gone to another location. I love the fact that nice jackets, especially leather and faux leather, are cheap but the fact that the store is as organized as TJ Maxx or Walmart is really off putting. None of the sizes were on the right hangars nor were they in the right spot. Cramp was strewn about everywhere. There was maybe one or two cashiers and the line stretched way longer than it should have. Luckily for me (slightly unluckily as well) they didn’t have the jackets I was looking for so I left. The parking lot is huge but its a ghetto shopping center, at least it seemed that way when it was dark and rainy. I don’t see any reason why I’d return because its pretty far out of the way and there a closer, better organized store by my house.

A bunch of liars. And the sad part is that the manager mrs. Dennis is telling them to lie to there costumers. Never again. I am so mad I can’t even focus to write a review. I get better service from a self-​service gas station. D. DENNIS. Basically called me a liar. Ok hears what happend. I bought a shirt there about three weeks ago. Went there to return it for the exact SAME shirt. Mine had a tear, and I never wore the shirt. Easy right? WRONG!!! They said that they would exchange my shirt. I waited for twenty minutes for them to tell me they don’t have a replacement. That’s fine I will just exchange it for a different shirt then. Then they have the nerve to tell me they never carried the shirt I brought in. And that the lady that checked me out previously scanned a different shirt twice… WHAT… No way, you have got to be kidding. The kid working the costumer service desk was new and was talking to the manager via two way radio. I herd every word the manager MRS. DENNIS said about me. It wasn’t making any sense to me. Why would she treat a costumer this way. Then on my way out it clicked, I watched her as she was leaving the store. She was about to be off, and instead of staying a couple of minutes late or having another manager help me, she choose to degrade me and blow me out of her store… I spent anywhere from $ 200.00 –500.00 a month in her store for work. That’s right spent = past tence. Done. never again. And Its not like me to give one star. I usually only review good experiences, but I cannot let this one slide.

Clean and organized store. I came here to return a few items and the customer service was efficient and nice. The baby depot has a pretty good selection of onesies, nursery items, feeding, etc.

Beautiful clean store. So unlike any other Burlingtons I’ve been to. The building used to house a Mervyns.

We were going to hit the snow and we needed some outfits for the kids. My kids are 6, 4, and 2 and we found snow pants and jackets for all of them. Awesome!
They still have clean floors, organized aisles and friendly staff. We found what we were looking for and purchased everything at an affordable price. You can say I’m a fan, 4 stars baby!