Poor customer service!!! No compensation for customers having to drive out of their way, in traffic, to pick up our mattress after an error from an employee. All we asked for was for free delivery since we had driven far to pick up our mattress and the mattress was not even at the store. We called to confirm the mattress was ready for pick up before we went to get it. They confirmed the mattress was ready. Now we have to go out of our way, AGAIN, to pick it up. Let’s hope the mattress is at the store this time. The assistant manager, GLORIA, refused to give us free delivery after an error from her store. She just gave us a dumb stare after we asked for free delivery. Poor customer service! Accept your error and learn what customer service is. You’re a business. Act like one. You promised the mattress would be ready on a Thursday and failed. You then confirmed it was there on that Thursday and it wasn’t. 2 errors definitely requires compensation!
Alec H.
Classificação do local: 5 Riverside, CA
they were very helpful with my last too purchases. customer friendly and really nice people that work there. would definitely recommend
Guillermo P.
Classificação do local: 5 Riverside, Estados Unidos
Esta tienda tiene bastantes artículos y precios excelentes que la verdad no necesita uno buscar otro lugar ahí encuentras lo que buscas y el personal muy amable yo si los recomiendo … Inmediatamente solicita tu crédito es rápido y sin tantos requisitos así que no lo piense mas ahora mismo