Curacao

I received the best customer service here about a month or so back, the clerks are all knowledgeable and extremely helpful in helping me and my wife navigate the store and learn about their credit options. We were approved instantly and didn’t spend a lot of time getting taken care of. I love this store!

The customer service isnt bad but there isnt enough employees t cover busy hours. My order was processed but too many restrictions on coupons. My mother also purchased a portable a unit and was given the wrong item. ALTHOUGH THIS WAS EMPLOYEE MISTAKE .THEY TOOK CARE IT.

La peor tienda estoy arepentido de aver comprado .no hay ningum representante. manager parese que es manejado solo por los empleados. compre una laptop ase dos años la pague ase dos años y hoy me salem que les devo del antivuros som biem transas los dueños de la curacao les pido no comprem hally. vatan a best buy o target menos en la curacao. trate de hablar con un representante y no pude

This place seriously deserves no stars … HORRIBLE customer service. Employees are always just standing around chit chatting which makes them «too busy «to help out a actual customer. Especially in the «beauty/​jewelry «department. Don’t understand how it’s still open.

I came in and purchased PS4 games, they did match competitors pricing, but a manager had to do it as sales person was new. She took her time after being called 3 times and me waiting 25 minutes. When she arrived to counter she had a horrible attitude and was rude. Apparently she was inconvenienced by me, and had to do her job.

Good customer service have bought multiple things here. Staff is very friendly everything is pretty good.

El «PEOR SERVICO». Compre una mesa en este lugar. Una de las sillas se me rompió. Cuando la di vuelta a las demás. Ninguna estaba ajustada y a otras les faltaban tornillos. UN DESASTRE
NINGUNA ESTRELLA PARA ESTE LUGAR

I came in today to look at the Black Friday «deals» hoping to find some stuff left. They seem to have a lot of product and I realized that it’s all cheap shit. Last year I purchase a best home little heater for 10 bucks. This year same heater for 20 bucks? Found later a revlon hairdryer for 11 bucks and at the check out the lady said it was 21 something. I told her how can that be when it’s priced at 11. Turns out they had ran out of the 11 dollar hair dyer and they put a different kind on the same rack and never took of the price. Never again will be buying anything from here again. The lady had no clue what she was talking about either. No wonder the store was empty.

I give this place no stars, I been waiting for over 45 mins so I can purchase tickets.
They open at 10am at the lady that’s suppose to be there is on lunch it’s 12:30pm. Are you kidding me? Only one person only knows how to do the tickets. We asked for help multiple times and all they did was gave us ticket master number. Like really? I came down to purchase the tickets if I wanted to talk to ticket master I would of Google the number myself.

I bought a notebook here, but now after reading the reviews I wish I didn’t. First off I was helped by two girls the first one didn’t seem to know what she was fully doing and left me unattended at one point so I asked if anyone else worked in electronics that could help me. Once I got a different girl to help she began to explain I could get a 3 year warranty that doesn’t cover water damage nor my screen breaking I said yes to that. After she set up my payments I saw the ridiculous high interest and said to myself I would pay way before 12 months. Next we went to where I signed some more paperwork where they only had 1 person working and took about 20 minutes to get help I understand this process takes time but it’s just ridiculous how slow they are to attend someone. Then made me get a gmail which I saw pointless because I don’t even use that email so I let them know is this necessary which they said yes to. After 2 hours I finally left and don’t even want to return the notebook because apparently they charge 10−15% for taking the item back which they didn’t explain to me I found out after reading review after review. The point is they tend to not explain a lot of things when you buy and when you go back and ask them about it they wanna make you look dumb and say its policy this and that but anyone would be frustrated when they are not told these things from the beginning and get told afterwards. Watch out !

This place is great more when you are barley starting to build credit ! Atziri was helpful and she explained everything about the product we purchased thank you. We love our go pro camera.

These people are liars they lie a lot and and they sell you warrantee that does not back you up I had a problem with my laptop I took it back so many times there was an issue where they wanted to send it out for a month after I only had it for two or 3 weeks when I paid for the warranty and they said any issues you can just bring it back and I’ll give me another one please do not believe that it is a lie you don’t need the warranty it does not cover a lot of things especially when the malfunctions on their behalf and not on your behalf be careful when you buy here they like to promised a lot of things but in return when you needed they’re not there and say thats the policy

I’d avoid

This is the worst store! Ever it deserves 0 stars!!! Recently purchased a table for $ 199.99 and my monthly statement said my Balanced was $ 538.29 ??? I called the store and the lady over the phone sound like she was lost didn’t answer any of my questions, I went to the store personally & they told me that it was including my delivery charge plus interest… I still can see how this is possible !! And the customer service is horrible They kept sending back and forth to service department to credit department… Apparently nobody knows what they are doing. If you are thinking of buying something from this store think about it twice…

Curaçao is so crappy, they get an updated one star review from me!
They left me furious last weekend when I tried to return a lap top I had bought there a few days prior at the same location.
I had the receipt and since it was paid with debit their return policy states I get cash or store credit.
After they told me they won’t take it back at all, not for cash OR store credit, I was livid!
Nothing they can do, I left PISSED, drove to their Anaheim location and got it taken back no questions asked, cash in hand,
I will NEVER EVER come back here again, not a fan of the store in general, but should I need something here, I will gladly go to Anaheim again, avoid at all costs!

Ughh. These people are crooks. Idk how anyone can say these are good prices! These are horrible deals. I was actually able to very few brands that I knew of, and they had those in outrageous prices. The manufacturer in most cases didnt even sell them the cost Curcou had them. Extra star for the good custimer service though.

This place is great, very good deals the girls that work in cosmetics are great, theirs a girl that works in cosmetics i think her name is letty she gave great customer service

The female in car stereo was really helpful I appreciate her being so nice and helping out. great service and smile

Wow! This place is random. It’s a huge department store catering to people with crappy credit.
The store appeared to be broken into a perfume, baby, toys, soccer, furniture, dj equipment and audio visual departments with a huge on site credit service.
Nothing I’m in need of.
Bonus star for the people watching,

This place is whatever. Good deals but just be careful I feel like it can be pretty sketchy if you don’t ask questions or pay attention. Worth it though, I’d shop some more there.
Another thing, TURN YOUR FCKING STORE MUSIC DOWN! It’s so loud and shitty sounding throughout the entire store you can’t here anyone speaking to you. My boyfriend and I went in to purchase something and it took forever to apply just because of the noise inside of that place. Very annoying. Other then that, it’s clean, open, and organized. So no complaints in that aspect.

Very unprofessional when it comes to customer services. Lack of knowledge when it comes to products. Made me wait for 40 minutes to receive my merchandise. Never again.

Some soccer fan buddies had mentioned that Curaçao was selling the USA Centennial Home Jerseys at a great discount and decided to try my luck as well! I called the store in the afternoon and got switched through about 3 different departments before I reached the right person. She not only helped me locate the jersey I wanted, but also put the jersey on hold for me! Good thing because there was only 1 more left on the size I wanted. When I arrived at the store, all the workers were really nice to me and were really friendly. They liked to talk and were willing to help. There was a bit of a mix up in where the jersey was put «on hold» but the supervisor called the worker, while she was on lunch, and located the jersey for me. They certainly all went above and beyond for me.
I didn’t walk through the entire store, so didn’t check out the prices on most items but it’s interesting that the store has an eclectic variety of items, ranging from stuffed animals, kitchen items, sporting goods, electronics, and etc. The jersey was a great deal! Only $ 23.68, originally $ 99.99! I don’t know if I could come out of my way to shop at this store, but overall, I had a great experience!