The Pretty Kitty

I followed the now head esthetician Jesse from the Costs Mesa store. I’m a big fan. She is not only incredible in her precision and detail at Brazilian waxes but she makes it the least painful — and I’m a pregnant women. She also is a beautiful person. She’s not the type of woman who is unsure of herself and therefore makes you feel even more vulnerable and uncomfortable. She exudes genuine care for her clients. And this store — wow. It’s 2x as big as the Costa Mesa and the Brea locations. Everything about it is glamorous.

Their wax hurts too much. I had an appointment here, it was going to be my second time, but i was 8 minutes late. I called and let them know I was running late and when I got there they said that they had a customer before me, I was totally ok waiting, but then the wax girl and receptionist start talking about life and things and I see no other customers in there, they were just ignoring me, so I excused myself and left.
Went to European wax at theshoppes in chino hills.
What a biiiiig difference! My gosh! The dark wax they use doesn’t hurt your skin at all and they are very professional and friendly 50% off for first timers! Thanks for not taking me in.
I found a better place.

This place is the BEST! my first experience with a Brazilian wax at some other salon was terrible and it took me awhile before I could even consider trying it again but after a recommendation from a friend in CH and lots of research I made an apt at the pretty kitty and I have been coming here ever since! The Brazilians are fantastic and only take 15 mins with very minimal pain/​discomfort. And the staff is great! Jillian is my favorite who I go to regularly but all the other girls are very friendly and professional as well. For anyone thinking of getting any kind of waxing done I would DEFINITELY recommend coming here. You won’t regret it! :)

I was a bit worried about getting waxed, but Jessie was great. She made me feel comfortable during the whole waxing! She also was very informative about after care.
Location is VERY clean and nice looking.
Thank you for making my first experience a good one.

I visited The Pretty Kitty for the first time today for my first ever Brazilian Wax. The location is easy to find. It is beautifully decorated and designed. I could have been in Beverly Hills. I was greeted great and welcomed by Jessy the Head waxer. She was amazing! She made feel right at home. Not embarrassed at all. It was done quickly and only a few painful moments. But, beauty is painful at times. US girls know that. I already scheduled my next appointment and I am happy that I went to The Pretty Kitty.

I love Haley and Jillian ! I get my brows done with them every single time ! I love how clean and nice the place is as well as customer service !!!

Where do I begin?
First off I am a veteran when it comes to body waxing, Brazilian waxing specifically. It is a service that I get regularly for quite some time now. I was working in chino and decided to try this location based off of the Unilocal reviews.
When I called to schedule the appt. I was notified about the esthetician was experienced but wasn’t up to the «pretty kitty» standards because of the amount of time she spends with her clients. Typically a brizilian service runs about 15 min. When I arrived it was very cute and girly, clean and very open.
To make a long story short, the session took about 30 min long, she needed assistance from her fellow workers which was EMBARRASSING! I basically had my legs open for the whole staff. She tore my skin while pulling the strip, and she did a horrible job at getting everything clean. Not to mention she didn’t get my back side,
In a nutshell, I left with a migraine and the urge to vomit. The drive home was horrible. Everything was on fire.
DO NOT GO HERE!

I had tried looking for another way to contact your establishment via your website but was unable to find a «Contact» link or any other email option so I’m leaving a quick note via Unilocal & hoping that it gets into the right hands.
I scheduled a couple of services for this weekend but ultimately was turned away due to a minor mobility issue. I certainly don’t want an aesthetician to perform a service that is beyond their skill set or ability however it seems that with a couple minor accommodations I could’ve walked away a satisfied customer.
Ultimately I had the services completed that same day at another wax boutique that was able to make a couple tweaks to their process. I am very grateful that they were able to allow me to feel more like myself as I rehab my disability.
Ultimately wether intentional or not your shop created an unwelcoming environment for someone who was just willing to give your establishment an opportunity to earn my business. I’m disappointed that this happened and hope that in the future you enact training that will allow those with minor disabilities to also experience your services and become loyal customers.

Great experience with a new employee! I will definitely be back here for my regular appointments!

Ever since this location open I’ve been coming to Julian she is amazing and makes your experience painless! Love it! The entire team here is amazing

So I have been getting waxed for quite a while now. I went in for my first time at pretty kitty and everyone was very welcoming and sweet. I mean, no one enjoys getting their kitty waxed haha. Little did I know, pretty kitty uses soft wax. Soft wax hurts so much worse then hard wax and misses a lot of hairs. I had to come home and try to pluck out some of the hairs but there are still patches that were missed and I will have to wait until my next wax. I would really like it they used hard wax. It’s all a personal preference but I did not enjoy the fact that I went home and had to pluck hairs out that should have been ripped out with the wax in the first place.

Love getting my waxes from Marisa! She’s super thorough and keeps you talking to make you comfortable! Thanks Marisa

I’ve been here twice for a Brazilian — first with Marissa and second time with Holland (spelling?). Both ladies were very professional, super fast and quite painless. I will not go anywhere else for a Brazilian.
I love how they give you a reminder card and always call to confirm your appointment.
A very well-​run company.

What a smooth and easy Brazilian! This was my first time being waxed and was super nervous and even scared of the pain. Jillian made it so easy and said a few things to me that truly calmed me and made the whole thing not feel as awkward. Jillian was sincerely helpful and truly cared about my experience. I walked out feeling like I had been treated with care and concern and the whole process went smooth and easy!
Thank you again Jillian!

So happy they are now in chino hills.
All of the girls are really nice and the process is not painful as I thought it would be.

After reading all positive reviews I decided to try this place even though it was quite pricey comparing to the typical nail shops that provide waxing services.
The establishment is very clean and we’ll decorated with a friendly staff. I was lucky to have Jillian as my «waxer» and she was awesome. Made me feel very comfortable and was well trained and informed on waxing. I will continue to visit and highly recommend this place! It’s worth the price and quick service.

Okay, so I suppose it’s weird to say I had fun while getting the hair ripped out of my vagina, but at least I was laughing through most of it. I had April as my esthetician. Not only was she wonderful and really good, but she was hilarious! Or maybe we were hilarious, I don’t know but besides the hair ripping part it was great.
Ladies getting a Brazilian is just that, waxing the most sensitive part. It’s not a ride at Disneyland. However, the staff here is top notch and very very good. Pay the higher price. Waxing your vagina is not exactly something you should be cheap about anyway, seriously.
Highly recommended!

Customer service here is excellent! I decided to finally try this place out over other wax salons & I couldn’t be happier.
Now, this place is a little more pricey compared to other salons but having been a regular at another salon for over a year, I can honestly say that Pretty Kitty’s customer service makes up for this variance in price. My first time here I was served by Jillian & I have been coming back to her ever since! She’s absolutely amazing & I’m happy with my results every time. I would recommend her to anyone, especially someone who’s coming in for their first time. She will not only walk you through the whole process, but will also give you tips for maintenance & after care.
In terms of pain, one must understand that it’s highly dependent on each person. Personally, I think my experience here has been LESS painful than at other salons. Granted, not by much. However, I don’t find myself feeling uncomfortable with the wax temperature. At other salons, I’d sit back and wonder if my lady parts were being melted with the wax because it felt that bad! I don’t have this experience here, which is why I feel like it’s relatively less painful.
In terms of the actual service, I think it’s fantastic! Yes, there will sometimes be a couple of teeny hairs that couldn’t be waxed (or sometimes even tweezed) but this is all different for everyone depending on their hair growth cycle & other factors. The cleaner the outcome, the longer the «growing out» period. You should always ask about this if it’s a topic of concern & they’ll give you tips & recommendations based on this before providing a service you might end up unhappy with. Service usually runs for about 15 minutes, give or take a few minutes.
I usually always call to set up an appointment the day of, which may not be the best scheduling tactic, but I always manage to get an appointment for the time I need. This is a plus for someone with an erratic schedule like mine!

Do you care about your vagina? Do you want your vagina to look like a chia pet or would you rather your vagina look soft and smooth? I care about my vagina therefore I take it to Pretty Kitty for all it’s waxing needs.
Beauty is pain and without the pain we would be left with a bush, an unwanted hairy bush. The Brazilian is the wax method that takes it all away. For 10 – 15 minutes of discomfort or for others extreme pain, the results last 3 – 4 weeks. To be hairless in the right places is not only beautiful but it’s oh so sexy! Rawrrrr.
For $ 55.00 at The Pretty Kitty, it’s definitely worth the price. The girls here are sweet, professional and get the job done right. They’ve seen thousands of vaginas, so no need to be nervous or shy. The entire process is simple: take a deep breath, strip, repeat and done. Just like that the procedure is over.
I prefer this location versus the one in Brea. It’s clean, super cutesy and there’s never a wait time but appointments do help. I’ve been coming to Pretty Kitty for years and trust me when I say they are the best of the best.

Besides not being able to get over the clever name, this place made my first Brazilian wax experience an amazing one! Of course I was terrified thinking that my own «pretty kitty» would look and feel angry afterwards, but honestly it wasn’t as horrific as I had anticipated it to be. I won’t lie, it does hurt a little, sometimes even a little bit more than a little… But it’s over quickly and they place pressure on the area right after pulling the strip to dull the pain. The aesthetician was so incredibly professional and sweet, and kept talking me through it, and about other topics. They recommended products that would help with ingrown hairs and also with maintenance. I’m definitely hooked and even though it’s a little bit scary, I will definitely be back for my next 4 to 6 week appointment. Thank you!