Wingstop

This place was good until one snowy afternoon Dec 14, 2015 I called in for a pick up, picked it up, drove all the way home then found out, it was the complete wrong order. I had called them right away and spoke with a Manager (don’t remember his name) and he was nice and said that next visit there will be a credit for me. The manager got my info. I went in this evening Jan 17, 2016 after work and ordered a take out and told the girl that took my order, I had a credit. She got the manager, and he looked at 2 different books and said sorry I dont see it, I can’t give you a credit. I had then asked him who was the manager on the 14^th of Dec? He then said I don’t know… I said to him, could you look? He said no, then he said I would have to go all the way in the back to look it up… (like he didn’t want to and that it was soooo far to go to the back and look)
I held my tongue bc i didn’t want to flip out and regret what I wanted to say out loud (the mnager looked like he was 15 years old and obviously has no customer service experience) welp, no more wing stop for me.
It’s a shame.

They’ve completely changed their staff and it’s improved the food. Prices are getting silly though. Bummer

We ordered our wings online to avoid waiting at the restaurant. Wings were supposed to be ready at 8:35, it is currently 9:10 and we haven’t gotten anything.
What was supposed to be a 5 minute trip has been over 30 now. This is ridiculous.
Update: total wait time came out to an hour past our pickup time. Order placed at 8:04, pickup time of 8:35, actually got food at 9:30.
Update 2: ordered a family combo and they forgot the fries and buns. Thanks for nothing.

The food is good but the service SUCKS. No one knows what they r doing here. They over charged me and then lost my ticket, it took 40 minutes to get my food and I had a hungry 3 year old. The manager is clueless too. I won’t come to this location ever again

I was craving wings, and this place came up highly rated. The service was great and friendly. They made the food fresh.
I was a bit disapointed with how hot (spicy) the food was. The normal wings were just tangy, and the «Atomic» I would just call Jamaican Jerk.
For the price I was disappointed.

Let’s talk about the fact that I just watched my entire order made by a person without gloves. Not only was he not wearing gloves, but he not once washed them. Same hands were used to touch multiple different sauce bowls that had not been cleaned In idk how long… His method of cleaning his hands you ask? By wiping them on his dirty shirt he was wearing. Of course I confronted the manager and asked how many people were certified safe to handle food. His response was 1. 1!!! In an entire shift only 1. Himself, now if you’re cool with ppl who make your food and are seen seconds later with a broom in their hand then by all means this place is for you. Everyone else don’t do it!

I’m a wingstop believer. Their meat is juicier and meatier than other wing competitors like BWW. Plentiful sauce options. Garlic Parmesan is my choice pick, but the bbq and hot are also really good. I haven’t been failed yet, stand in ipen to trying others like their Hawaiian and mango habanero.
Fries are Cajun but doused with sugar. Worth a try if you’ve never had ‘em before, but I start opting for the rolls to pair with my wings. All other sides tend to be forgettable, but never bad.
It’s more a grab-​n-​go joint, but if you must stay, there are a few tv’s (no sound), and a modest variety of bottled beer, including coors light, dos Equis, and corona.
Extra plus: they’re open til midnight! Honestly i mostly use the spot to make a to-​go order when there’s a fight to watch or something on TV, but don’t want pizza

Place BLOWS, be prepared to wait until you want to eat your arm off by the time this place delivers. And they are not apologetic either… everyone waits 2 hours for food delivery right? NOT.

We had a pretty awful experience. First, we bought a groupon and had an ordering miscommunication. NONE of our order was covered by the groupon. So we bought the $ 18 groupon and then had to pay $ 30 for everything we ordered, which should have all been covered by the groupon. And when I ordered I told the person I talked to that we had a groupon BEFORE I started ordering and was never told that EVERYTHING I ordered wasn’t covered by the groupon.
So, besides the communication issue, the food was very disappointing. EVERYTHING was over seasoned and dry. We had the boneless wings, classic wings, strips, Cajun fries, and coleslaw. The boneless wings were the only thing we kind of enjoyed.
Some of the wings were so over cooked and dry they were inedible. And I got a headache from all of the seasoning and salt on my lemon pepper strips and Cajun fries.
And because we had to pay full price… We still have our groupon.
It was not a good experience.

Great service! Jasmin was incredibly nice and the entire staff was very accommodating.
Typically, I wouldn’t write a review for a To-​Go/​Fast food place – but they really were that great. Plus, the food was great.
Will be back!

The wings were burned and the fries. I bit into a boneless wing and my teeth almost fell out. They suck

My boyfriend wanted wings so I was on a manhunt for a place that was new and that had decent reviews. Stumbled upon the wingstop. I got the boneless wings, half medium sauce, and half BBQ sauce. I also got fries with the order. My boyfriend was impressed with the BBQ boneless wings. I tried both and I thought they were really delicious. I think the prices were a little steep but then again this is Chicago and everything is expensive.
The wing stop is a pretty solid joint. I am sure I will stop on by when I am in the area again!

Cashier had a bad attitude on the phone and when I picked up my order… Pfft BYE!
Not to mention, the wing sauce leaked all over my car seat. Way to go with the packing wingstop

The staff here looks like they did not get the right training. My order was all wrong and when I told them about it all they said was what do you me to do about it. Don’t think I will ever go to that one AGAIN.

Decent wingstop! Way better then the one on Pulaski and Belmont! Mellow restaurant always go with mango habanero!

Lemon pepper!!! That is all.

6 pc. tiny tasteless wing combo was $ 10.58. You get better tasting crap at Taco Bell.

I don’t get it… I’m sick from eating this crap. Now let me say this. If I was 15 this would be 5 star eating. I’m not so it’s shit that hurts my gut so much so that if I could afford Bruce Rauner’s insurance I would be in the emergency room in Highland Park. So in a way if I could afford the trip this would be like Alinea in terms of price.

Hubby and I usually split the 15 piece wing combo for 2 with 2 flavors: he picks a spicy one and I always get the lemon pepper. The wings are made fresh to order so be prepared to wait, but it’s worth it. The skin is crispy; the meat moist and tender. So much better than BW3s. The fries are nice thick cut, but have been soggy a few times we’ve ordered. We sometimes opt for a side of carrots and celery instead.
The staff are friendly. Hubby was so happy when he was carded thinking it was because he ordered a beer, but sad when it was because he used his credit card. The cashier humored him.
We typically eat there to minimize the food getting soggy or cold. It’s a great place to catch a game, or games running concurrently since there are several TVs. Glad this location is just a walk away!

They always get my order right.
Extra Crispy. Sauce on the side.
I get the garlic parm and the honey bbq,
and don’t forget the fries!
My favorite wing place in chicago!