If zero could be a star… This place should be shut down. The staff don’t wear gloves and are extremely rude. Ever heard of cutting your nails? Not to mention your order will 100% of the time be incorrect; yet you are charged for your alterations. Lastly, if you think the drive thru, fast food is the best choice for the night… well then don’t count on either at this location. The drive thru speaker never works which requires you to either go inside or wait outside the window. Both can take upwards of ten minutes, just to order! Always check your order, even if it already took thirty minutes to get your food.
Jacob C.
Classificação do local: 1 Chicago, IL
I think this is might first review where I would rather give them a zero than a one star. Complete lack of service. I think maybe out of 10 times it was ok service. They drive the person on 1.5.2016 was completely horrible and rude. I think I am done with this spot.
Ryan H.
Classificação do local: 4 Arlington Heights, IL
Staff here was very nice. The orders were made quickly and tasted good. It’s a well run franchise that bid clean and quick.
Andre M.
Classificação do local: 5 Chicago, IL
I don’t eat a lot of fast food, but ever so often I get a craving for fried chicken, mashed potatoes and gravy, and corn. And what would you know, KFC puts all that stuff in a bowl and sprinkles shredded cheese all over it. The only sad thing about this meal is watching it disappear with every spork full that I take. I only wish they carried Coke products, but I do likes(YES I KNOW I PUT A ‘s’ ONLIKE) a nice glass of Mountain Dew. All in all, I like coming here to grab a bite on a lazy day when I don’t wanna cook. And the staff here is pretty awesome, a lil weird, but they’re awesome!!! I will definitely come back here again.
M. R.
Classificação do local: 1 Chicago, IL
Grilled chicken is so good… Do I give props to the establishment or to founder of KFC who made the recipe??? Well, I guess the 1 star I’m giving gives kudos to this location, if indeed not all locations serve the same quality/taste grilled chicken. The stars stop there. The place is dirty and smells of dirty toilet. There was 1 guy there who wasn’t wearing uniform, yet was being told to to help around… Dirty nails, dirty clothes, and rolled up the floor mats prior to handling the cup tops without washing hands. EW! Floor mad have microscopic fecal matter, this is disgusting. There was an asian [tourist?] prior to me who tried to order but was having a hard time relaying in english. What a brave guy– kept a calm demeanor while personnel ridiculed him and gave dirty faces to one another as they obviously made fun due to the fact that he couldn’t speak english and they couldn’t figure out what he wanted. Man finally decided to utilize a translator app on his phone. Being an asian woman myself, I would definitely call such act as ignorant and prejudice. Had this happened to a black person, there would be an uproar.
Kris M.
Classificação do local: 1 Chicago, IL
Terrible they gave me 3 chicken strips. One was half the size and the other two where ¼ the size… never again. Stick with Browns Chicken or Popeys…
Truth I.
Classificação do local: 2 Chicago, IL
Couldnt give me a receipt w out writing it out? Their straws are flimsy. Split easy so they cant be used when opened. Sometimes they dont have any corn. Sometimes no pot pies. Screen never works. Are they racist? I only see one race ever working here. Reverse discrimination? or do only one race that doesnt reside in this neighborhood apply here?
Tony A.
Classificação do local: 1 Chicago, IL
Terrible /rude service at this location. The KFC often will run out of chicken. When they actually have chicken, it is usually cold and been sitting around for a while.
Abby P.
Classificação do local: 4 Chicago, IL
Today the boyfriend and I just had to go to TB, and I’m glad we went to this one. We both ordered chicken sandwiches from the KFC menu, and the woman taking our order at the drive-thru informed us that it would take a few extra minutes because they didn’t have any of the sandwich chicken ready and did we mind waiting? No problem, we weren’t in any hurry. So after paying, we pulled off to the side to wait. A few minutes later, the woman came out to our car, headset on and all, to give us our food and two complimentary sodas«for our patience.» So nice and totally not necessary! I really appreciated the extra effort, especially at a fast food joint. Also, bonus: my boyfriend claims they have the best chicken quesadillas of any TB in Chicago.
DeAnne L.
Classificação do local: 1 Chicago, IL
i have been waiting sooooo long to write this review. this place seriously sucks. they always get the order wrong and there is ALWAYS a long wait time. this is supposed to be FAST food!!! WTF!!! they always seem to be out of something everytime i am there. one time they were even out of beef! the service completely sucks. they act like they don’t care and have terrible attitudes. every worker there seems like they don’t want to be there. i know that having a job sucks but at least try and make the best out of it for the customer’s sake. i hate getting food from there(which is only once in a GREAT while) because it is always awkward. but when you have a craving what can ya do? i will for sure do my research to find another location. i was just there on sunday and had to wait 20 min. just to get some mashed potatoes, 2 biscuits, mac n cheese, and coleslaw. they let my food sit on the back counter for 7 minutes before bagging it up and handing it to me. so dumb!!! that was the last straw!!!
Hannah G.
Classificação do local: 1 Chicago, IL
The WORST fast food place I’ve ever been to in Chicago. Don’t go there — drive a few more minutes and go to the TBell on Clybourn. I love the ease of getting cheap tacos late at night when the mood just strikes me, but this place has messed up my order THREE times — they always forget to put something in — either they don’t put the sour cream and tomatoes that I paid for on the tacos, or they forget one of my sides in my KFC order. I’ve tried calling to let them know they’ve forgotten things, and after letting it ring for seriously a few minutes, someone picked up once, and they offered me a free meal(the smallest one they sell) as compensation. Not very good customer service. Service = extremely slow, twice I went there(when we were in the process of moving) and their drive-through window was broken, so they took orders when you got to the window and you had to wait while they made it.
Erin M.
Classificação do local: 2 Chicago, IL
I get a craving for KFC every once in a while, and this is the most convenient location for me. Granted I don’t expect much from KFC employees, but when you order a bucket of 15 pieces and end up with NINE, something or someone is seriously imcompetent. I can understand a missing leg/wing or even an extra leg/wing, but how do you miss SIX pieces? Makes me wonder if I got a half-eaten bucket of chicken! The drive-thru line is rather slow for ‘fast food’(it’s all that trouble counting chicken pieces, I guess!), but since I’m a sucker for their biscuits and cole slaw, I’ll be going back(pathetic!).
Eric H.
Classificação do local: 1 Chicago, IL
Let me begin by saying that I do not condone eating the fast ‘food’ garbage that you normally find at every street corner in America. However, having a paltry 5 G-dubs in my wallet – and the rest of my pockets full of naught – I decided to try the recently advertised KFC $ 3.95 grilled chicken meal. Supposedly, this meals is under 400 calories. Well, now I see why… I ORDERED a breast and wing(you could have also chosen a thigh and drumstick), but what I RECEIVED was some fetal alcohol abortion that one of employees was striving to get rid of. It must’ve been post-prom weekend. Literally, it was not only the ABSOLUTEWORST chicken – or pa-FUCKING-thetic excuse for chicken – that I have ever eaten, it was also the smallest piece of protein imaginable. It could not have been more than 2 ounces of meat. Ok, for an example, the Burger King advertises a half-pound double cheeseburger(just the patty), Now, this means that the meat was the equivalent of just ½ of 1 of those patties. And… and…AND it cost me almost 5 fucking dollars(with our delightful 10+ % tax). Do not forget that that 5 dollars was the only money I had. I fucking starved. I hate you KFC. I hope you die.
Rachel p.
Classificação do local: 1 Chicago, IL
it should be known that i don’t eat fast food often, but when i do its taco bell, so i tend to consider myself quite the connoisseur. that said… this store is the bastard child of colonel sanders and that freaky spanish-speaking chihuahua. we wait for the shift change. we order. we wait. we wait some more. 20 minutes later we check to see where the hell our food is. for our inconvenience we get an extra bag of inedible cinnamon twists that tasted as if they had been fried up 3 days prior and left to sit in a wet paper bag. we take a few bites. we take a few more. eventually we bite into something more than dry tortilla. we realize we’ve been overcharged. we are compensated with a dollar bill and an expired kfc strawberry parfait.
Lee C.
Classificação do local: 1 Chicago, IL
Every time I’ve been here it’s a long wait(for fast food), or they are out of what I want. Truth is, I SHOULDNOT be going here. Why do I? I dislike KFC, and I always feel kind of sick after eating Taco Bell. Also, there’s lots of independent chicken places and taquerias around. In fact, I think there’s a Famous Taco Burrito next door. It can’t be any worse, can it?
Jonathan C.
Classificação do local: 4 Chicago, IL
Ok this review is for all KFC’s(the general recipes) but this particular location probably only deserves one or two stars as the food is decent but the service is usually poor, grumpy, and they usually are out of the kind of chicken you want. I think this is endemic of any split franchise. But this is the closest KFC/Taco Bell to me, not counting the KFC/Pizza Hut express on Milwaukee ave between California and Western(that one is worse and its not even busy). Kentucky Fried Chicken, with its two varieties actually has very good chicken. Its nice two be able to get two distict types of fried chicken at the same place and at the same time if need be, if you feel like it. Both have very tasty recipes, I can’t judge between the two, because I tend to like the white meat crispy and the dark meat original(hey I already admitted I have fried chicken obsession issues). I place KFC at a second behind my fav browns, but slightly ahead of Harolds(for uniqueness of flavors), then Pollo Campero and then the rest. At either rate, you probably know what KFC tastes like. The recipes stand the test of time, although their switch of cooking oils has made a slight taste change(for the worse I think, the its the price of avoiding trans fats). They both are on the greasy side, but the crispy stays crisp when cold, athough they both pass the cold chicken taste test. KFC has one ace in the hole. Its traditional sides are the bomb. They have by far the best biscuits of any chain and better than most restaurant or homemade biscuits, not overbuttery or overgreasy but soft and delicious. KFC also has some of the best brown gravy out there(this is assuming the actual franchise is doing its job). Even the corn on the cob tends to be good there. I should give the recipes a five star rating, but with the recent change in oil flavor, and the general crappiness in service at many of its locations(if you find a good one, keep it in business for godsake). KFC ends up with a four.
Eddie L.
Classificação do local: 3 Manhattan, KS
Remember the«kitchen fresh chicken» ad campaign that fell flat on its face? You don’t? You should have been there… it was aggravating. This is the closest KFC to my apartment; it’s my default location. Everything tastes as if were prepared that day, so you’ll get the right amount of crisp you want in the skins. Besides the mashed potatoes and gravy, their sides aren’t too much to get excited about. As thankless a job it is, the regular night manager keeps her wits about her no matter how angry people get, so customer service is delivered without much fuss. Be prepared for long waits if the rest of the staff isn’t on the ball.
Alexzandra A.
Classificação do local: 1 Chicago, IL
KFC sucks. I hate the food, but this one even has yucky corn.