Wicker Pet

Our dog Chewy absolutely loves Wicker Pet and so do we. When we get to be about a block away he is literally trying to run there and get in the door. He is so incredibly excited as he immediately runs to the back door where they go out to play. He seems to have such a great time and is always tired by the end of the day. The people who work there are really fantastic and you can tell they enjoy being there as well. I also like how they will give me or my husband a little report of his day and who his buddies are. Wicker Pet has truly been a lifesaver to us and our little guy as he gets to socialize and have fun during the day instead of sitting in his crate waiting for one of us to come home.

They took great care of my dog Jack, he had a hurt paw initially and they gave him the TLC he needed until he got better. Good rates for a city daycare and easy to drop him off and then hop onto the L. I moved away but miss these fine folks!

I adopted my dog from Paws almost four years ago now… And would’ve never made it through life as a dog owner without Wicker Pet! I highly recommend these guys for both daycare and dog walking services. The employees are amazing and they take such great care of my dog, who can be easily scared by pretty much anything! I have appreciated their flexibility when things have changed in my life: they’ve dropped him off after daycare and done walks for him on short notice. They’re incredibly reliable and its clear that all of the employees are passionate about pets, even those who can be a little bit special :)

My dog loves this place. Pup gets excited and rushes into Wicker and greets everyone and is happy to be there. I travel often and I am more appease knowing the pup is in good hands. They are flexible, reasonable prices, and very customer friendly. Can’t recommend this place enough!!!

I’ve been using Wicker Pet for walks for about 3 months now. They always come on time and leave a note which is great. I have no worries about the walks themselves. My main concern with them is their scheduling. To have a walk scheduled you must call before 830am the day of. Sounds reasonable, but I usually have to try them at least 3 times to get anyone. I also had an issue changing from the 15 minute walk to the 25min. After 2 months of being billed only for the 15 min ones I gave them a call and low and behold they’d only been walking him for 15 min. (Even though I clearly specified 25 every time.) Anytime I do get them on the phone, they are always wonderful. Very polite and helpful.
PS they only do walks from 11 – 3 Mon-​Fri which is a bummer.

We have been taking our goldendoodle, Roxy, to Wicker Pet ever since she was a tiny puppy. Roxy has a blast and I love how low-​key and easy Wicker Pet is to work with. We do daycare, walking and boarding with Wicker Pet and they are always accommodating, especially when we need a last-​minute walk or transportation home. We’ve never been hassled or charged extra.
Everyone who works there is incredibly friendly and truly loves Roxy. Wicker Pet isn’t as luxurious as some of the other places around town, but I doubt the dogs care. Roxy gets to play, nap and receive lots of love, and I get peace of mind that she’s someplace safe that can accommodate our hectic schedules.
We are moving across town and are heartbroken to be leaving Wicker Pet behind.

We take our 75 lb boxer to Wicker for up to a week at a time to board when we go out of town. He LOVES it. When we open the door, he runs in and dances with excitement. When we pick him up he is stinky but otherwise in good shape. One Sunday in the summer he was soaking wet when we picked him up because they had been playing with a hose in the back and he was so happy.
The people that work here are nice and seem to genuinely love what they’re doing. It’s not the cheapest, but when Ieave him there I know he is in good hands and when we pick him up he will be in good spirits and he’ll be healthy and tuckered out. (We had to take him elsewhere at Christmas because Wicker was booked and when we came back he had some kind of stomach issues and was lethargic for a few days afterward — not going back there!) We will definitely keep coming back — and I highly recommend it!

I recently boarded my cat for the first time here. He has special needs and needs injections so that made it difficult to find a boarding center that would take him). I was happy to find Wicker Pet to house him for the weekend.
Overall, they did a really good job of keeping in communication with us throughout the weekend. They were very forthcoming about having issues giving him his medicine since he was kind of terrified of the environment.
The reason for the three is simply for the environment for cats to stay in. I think this is a great facility for dogs based on what I saw but not so much for cats. They are placed in a basement that smells and has nothing but dark cages the cats sit in all day. When I say dark, I mean the cages have a door that basically allows for no light to come in. My cat was raised by us spending no time in a shelter so he was obviously terrified any way.
Overall, the care was good and the price was beyond reasonable but I don’t recommend taking a kitty here unless they are used to being boarded.
I’d highly recommend better facilities for the kitties. They need light :)

I logged in to write a rave review, and it turns out I already did 3 years ago. Everything I said then still holds true.
Wicker Pet has been absolutely wonderful to our family for the past 4 years. They took extra care of us when Riley was a puppy, and continued to show her that love everyday. We are so sad to be moving, and know that she’ll miss all the belly rubs! I cannot speak highly enough of the professionalism, flexibility and dedication everyone at Wicker Pet has shown us. Thank you for everything, Brie and the Wicker Pet team!

WICKER PET IS GREAT! I would give them 100 stars if I could! A little background: I’m a first time dog owner who jumped right in the deep end with a tiny tiny puppy. I’m also kind of a lunatic: rather high-​strung, exacting, and demanding where customer service is concerned (I’m in the customer service game myself, I’m not some entitled jerk). I had been working from home while I trained and minded my precious baby angel, Finn, but that was only temporary until she got a bit bigger and I could get back to my 9 – 5 routine. At only 5 months, my little one still needs a meal in the middle of the day and I didn’t want her to get lonely without any company all day. Of course, I was worried about leaving her home, full of trepidation about having a stranger mind her, and nearly hyperventilating at the idea of turning over two sets of keys to my home to said stranger! I admit to being a freak show, but these seem to be pretty reasonable and common concerns. I did my research and Wicker Pet has terrific reviews and they’ve been in business for a while. I dropped by one afternoon to check it out and the people there were just lovely! And they all had green hair (I’m into that)! The prices are very reasonable as well, so I figured I’d give them a shot.
Before the regular services start, your dog walker comes by to meet you and your pet. As soon as I met Anton, I felt better about going back to work. Anton is delightful and Finn loved him immediately. My regular guys are Anton and Rory, and they are doing a fantastic job. I know Finn is being well cared for, so I can relax while I’m at work knowing I’ll be coming home to a happy puppy. I also get a nice note every day saying when they came by and what they did, along with some sweet sentiments about how good my baby is doing. You can’t put a price on the piece of mind I get from having these guys by 5 days a week. I’m thoroughly impressed with Wicker Pet, have no reservations about going with this bunch for your dog care needs!

I seriously love everyone who works at Wicker Pet. I recently moved back to the city and from the first day I brought my dog Jax in there, they knew exactly who I was when I came to pick him up-​Jax gets so excited to be there his tail starts wagging and he cant wait to greet the morning staff. He is also always exhausted when he leaves this doggy daycare-​so much so that he falls asleep in the car on the way home :)
Also, they could not be nicer to me. I had the unfortunate experience of having my car towed from the lot under the el next door. Bri not only let me wait until after hours for my ride to pick me up, but she offered to drive me to the tow lot and the use of her cell phone.
This is my first review, I signed up to give them the positive feedback they deserve!

I brought my dog Piper here for over a year when I was living in Chicago. I loved the team at Wicker Pet and so did my dog Piper! When I moved leaving Wicker Pet was so sad! Piper would run day care so she could play with all the other dogs, most times I couldn’t get her harness off her fast enough. They were the best about working we me when I had to change days around and when I couldn’t make it in time to pick Piper up someone would drop her off at home for me. Wish there was a Wicker Pet in Grand Rapids! Piper and I miss you all!

The staff of Wicker Pet have been SO accommodating when we need our dog (Ryno) and cat (Mr. Bojangles) boarded. Thank you so much for taking good care of our animals on such short notice when unexpected things come up. We really appreciate it. Definitely recommend Wicker Pet in Wicker Park!
The Hildebrands :)

My dog Tito is a weird dude. Particular and neurotic on one hand, affectionate and goofy on the other. At first I couldn’t get him to leave the house on the days he knew he was going to daycare (he doesn’t like changes in routine). Now, he clearly doesn’t want to leave WP when I pick him up after work. And the noises of excitement when he sees Ben or Brie? Yeah… he doesn’t do that for me. Is it wrong I’m kinda jealous that he likes the staff better than he likes me?
Not to mention the folks are Wicker Pet are SUPER accommodating — last minute drop offs or walk cancellations (he goes to daycare & is walked by the WP staff, usually Melissa who is great)? No problem. And… TWICE now I have locked myself out of my house very early in the morning wearing weird dog walking/​workout clothes and Ben has saved me with the extra set of my keys they have on hand. And he doesn’t judge though he really, really could.
If Tito approves, I approve. And Tito’s approval borders on obsession.

I don’t know what I would do without Ben, Brie and the rest of the Wicker Pet staff! They are the best people that both you and your pup will love.
I rescued my Leia from PAWS about 1.5 years ago, as I thought I was reducing travel at my job. Three months later, I found that my travel was increasing, and I was afraid I would have to give up my new best friend if there was not a solution. So, I checked out Wicker Pet as a solution for boarding while I was on travel. I was impressed with the facility and the packages. Leia is a dog with A LOT of energy and loves to play. I was afraid she would be too hyper and fail the initial acceptance process, but she passed.
Ben and all are very flexable. Sometimes, my travel schedule changes suddenly, and they are always availible via phone or text if I need an early pick up the next day or whatever. Once she ran out of food, and ben actually ran out to PETCO to get her specific brand (without even asking or worrying me). They were very nice about the time that I got a new alarm system installed. I forgot to tell them when they dropped off Leia and the cops may have been called (oops)! Ben and the staff are very happy to help me with my worries (did you remember to pick her up, Do you think she is sick, How is Leia today, etc). That flexability has taken pressure off me and allowed me to keep my Leia.
As far as Leia is concerned, she loves it here. I cannot get her off the leash fast enough when we walk in. She shoots out to the back to play! Even if I didn’t travel, I would be using Wicker Park weekly to give her an opportunity to interact with other dogs and get her play out.
5 Stars from Erin and Leia!!!

This place is Awesome! My dog Zeke (a large black lab) loves the place, every time we walk in he goes nuts. We have been using Wicker Pet since moving to Chicago in June, and like every good dog owner Zeke is our baby. They really care about the dogs and recognized him by name every time after our first visit.
We have boarded our dog here and use the doggy daycare often. They were even willing to come to our house and take care of our older cats daily when we were on vacation.
These people are great, and I would highly recommend them.

This place is not somewhere I would take my dog! I went in for the trial day and Ben, the manager, was very rude to me when I asked him questions about the place. He also seemed very stressed out. Not someone I would want taking care of my dog. He picked up one of the dogs rather roughly and that also concerned me. When I asked who the owner of Wicker Pet is, he said she prefers to remain anonymous. That’s a bad sign right there.

I cannot believe I’ve never written a review on Wicker Pet before. My English Bulldog Tater has been going here for 3 years. He LOVES it. He runs when we tell him that’s where he’s going. I trust the staff there implicitly. Ben is the greatest. He’s super nice, and he gives Tater hugs and kisses when we arrive. We send Tater twice a week for daycare, and we used to use them for walks on non-​daycare days before I worked from home. They are so dependable. Also if we’ve had early travel plans and had to leave for the airport before they open, we’ve made arrangements for Tater to get picked up at our house and taken to Wicker Pet.
We’ve also had Brie stay at our house before to watch Tater while we were out of town instead of boarding him. We love everyone at Wicker Pet and would recommend them to anyone!

I moved to Wicker Park and was looking for a walker for my pitbull, Vera, while I’m at work. I heard through a friend that Wicker Pet was great so I checked them out. I’m glad I did.
I scheduled regular walks M-​F between 12−1pm. They come and take my dog for a 15 minute walk and always leave me a friendly note. For $ 13/​day, this is about average in the city.
Where Wicker Pet excels is through their customer service. As others have mentioned, Ben and his staff are great. There were countless times that I would call in the morning letting them know that for one reason or another Vera didn’t need a walk that day. It was never an issue. Sometimes I’d even forget and call a little later (even though you’re supposed to call before 8am) and that was never an issue either. I was really grateful of this and impressed with their service.
I’ve also dropped Vera off for daycare and have them do a bath and nail trim while they’re at it. Vera always come back fresh and happy. She loves going in to see their staff and you can tell that they spoil her. Great place and well run!
WARNING: The lot directly next door to Wicker Pet does not belong to them. DO NOT park there, even if you are just dropping off or picking up your dog. I found this out the hard way. I parked in the lot, left my car on and ran in to drop off my pup. I was gone for less than 2 minutes and came out to a boot on my car. A private Chicago parking company vultures this lot. Apparently it’s permit only, even though there is only a small sign telling you this. They make you pay $ 142 on the spot to get the boot removed which is complete BS. Lesson learned so I hope this prevents other from making the same mistake.
I didn’t take this out on the business’ rating because it’s technically not really their fault and not sure if they even know this. I imagine I’m not the only customer that has suffered this problem before so maybe a sign would help?

So far so good! Our adopted dog, about 1 ½ years old, really hates to be alone and barks his head off when we leave.
We decided to give our neighbors a break, and try Wicker Pet for doggie day care! They also have a webcam that I watch for a few minutes a day and can see him running and playing and having the time of his life! What an awesome place!
I had to DRAG him out to leave, and on the walk home he kept trying to run back to Wicker Pet!
I’m so happy that I know they’re taking good care of him, and that he’s happy because he gets to play all day! They’re super nice people, and I’m so happy we started using the doggie day care service!