Chicago Apartment Finders

Simply amazing! Easy, straight forward, and quick. Exactly what a good business transaction should be. I originally emailed to view a unit. Trevar responded right away, and met me the next day, an hour later I was in their office submitting my application. Shortly after I was approved, and a few days later I signed my lease. No hassles no leg work on my part. Everything was easy, and Trevar kept me updated the whole way.

I made an appointment for 10 AM on a Saturday, and was assisted promptly when I showed up. I worked with Cecilia who put in every effort to find something in the location/​price range I wanted, even though I was being a little unrealistic in what I was expecting.
Cecilia was very friendly and talked me through the process, which I hadn’t been through in awhile. She drove me around in her car showing me various places for about 4 hours. She made me feel very comfortable and wasn’t pushy. She helped me see the pros and cons of each place. I found a great place I loved, and she worked with the leasing agent to put in an offer that was a bit lower than the original price. While the leasing agent ended up not accepting that offer, I did get a refund on the application fee and they took off the monthly pet fee entirely.
The entire process was very quick and Cecilla went out of her way to help me even after I signed the lease. She ended up getting the agent to delay changing the locks so I could get into the apartment to take measurements and pictures… this was a full week after I signed the lease and her obligation to me was totally over.
I’m not actually sure about how the structure of Chicago Apartment Finders works, it seems like it might be semi-​independent agents working out of a shared space… but I most definitely would recommend Cecilla to anyone!

The worse experience. I did a walk in. The guy at the front desk said they have 2 cancelations and can get me to see some apartments today. The apartment would be for my my significant other and i. Paper work would be filled out by whoever, no preference under whose name. Since I was alone for viewing, he changed his mind and said I can’t help you. I prefer him being here. This made no sense if I specifically said it can go under my name. I went to apartment people right after. Had zero issues. And will be done with paper work by tomorrow.
Do not go to this place. I have never been treated that way ever. Awful customer service!

It was such a good decision to go with Chicago apartment finders. Cecilia and the entire staff were so helpful in helping my husband and I find an apartment – on the first day! Cecilia literally took me around in her own car using her own gas to at least 6 – 7 apartments and spent nearly 6 hours with me. She was honest and not pushy… And always told me when she didn’t think like the apartment was good for us. I am so happy with her professionalism and most of all, her care and kindness. I felt like she really cared about our future housing situation, and she gave us our time. Thanks!

I don’t write reviews on Unilocal but, had to do so on this one… I came in last week with only a few weeks to find an apartment and had no clue on how to do it other than Craigslist… I quickly learned that Chicago Apartment Finders was the way to go. I consulted with Fancesco and a few other agents who were working at a table next to us and actually jumped in to give up their opinions and help too. Francesco took me out to several places. Admittedly, I am not the best person to work with as I am extremely picky and not shy about it… Francesco was patient and very informative. At last, we struck gold on the last one!
This place took all the stress out of my search and I was very lucky to find an apartment on the same day! I can’t recommend these guys enough. The office in Wicker Park is beautiful, charming and full of warm and willing employees who seem to work together quite well. Great experience. Thanks Guys and I’ll deff see you next year!!!

Hello! I’m writing to tell everyone about the great service that I received from Paul at Apartment Finders on Broadway. He was so personable and really paid attention to what I was looking for. When we first met, we had a great conversation. I told him what I was interested in, and I really felt like he got a feel for what I wanted. I had a late meeting, so we set up a meeting on Monday to go look at some places. It literally only took two apartments before he showed me a place that was EXACTLY what I had in mind. Ultimately, the place he showed me was where I ended up moving, and I couldn’t be happier. Great location, safe neighborhood, plenty of space, and super convenient.
I had gone to a couple of places before, but Apartment Finders ended up being the place for me. Paul was so friendly and super knowledgable about all the neighborhoods. It was obvious he was well-​versed in his info about the city. I would highly highly recommend him if you’re going to use Apartment Finders. He’ll make you feel comfortable, you laugh, and ultimately end up with a great place!
I like the idea of not having to go 50 million places to find The ONE! Go in, with some idea of what you want and make it happen!

First, I had an appointment at 12n on a Saturday that I had to reschedule for later that afternoon and they happily did so without any issues. When I got there I met with Jill, who was extremely helpful, friendly, professional, and honest. She spent the entire afternoon into the early part of the evening showing me units and was very transparent about how everything works. Overall I was very pleased with their services, both in person and the online resources she provided me with. I will definitely go back to her again if I am looking to rent (or buy) in Chicago in the future!

What a waste of my time! I was looking for an apartment in the area since I was busy and scheduled an appointment looking for help. I waited 30 minutes to meet with someone. When I finally did, he played the used car buying trick. He pulled out a piece of paper, drew some columns and started asking me to rank in importance price, quality, features, location, etc. I was done at that point and refused to go along with it and asked him for a list of available apartments in the areas I was looking in. He then asked me if I had looked, where and also what the places looked like. I gave him info to one place only without disclosing details to which he said to «just go ahead and get the one you saw before someone else gets it». All this took almost one hour and I got no answers to my questions, no help finding anything or service.