VapeCity Chicago

The staff is incredibly helpful and knowledgeable; I called them about my vape not working properly, and the gentleman who answered my call was able to determine the possible problem and how to fix it immediately. I followed his advice and it worked perfectly! Their selection of flavors is extensive and extremely impressive, and the staff gives excellent advice based on the preferences of the customer. Great people, great store, couldn’t be better! If you want to quit smoking cigarettes, by all means, this is the best of the best!

This place is absolute amazing. Great selection of juice & vapes. The customer service is just great as well. Will return here again & would definitely recommend this place to a friend.

Great shop, great staff, great selection! I’ve been a few times, usually to pick up some vapor. This time I went to get a new, upgraded device. They were super helpful and informative. I left very happy and with the prefect vaporizer. Couldn’t be happier! They also have a reward program. I’ll definitely keep coming back!

Friendly, knowledgeable people with a big selection of brands. Perfect combo. Went in there to pick up some swirly pop juice but came out with much more lol. Allen was helping me out and mentioned the new kangertech subtank mini and aspire Atlantis. He went over the pros and cons of both and I was able to make an informed decision. I picked up the subtank and really like it over my igo w5. Stocked up on cereal killer, okvmi lychee, berry McQueen, and dolce guava. Definitely will be back

This place is great. Cliff is nice. Love tha juice.

Very knowledgeable group of guys. We told them the flavor profiles my wife and I liked and they had us testing many different juice brands until we found a few we liked. No pressure and they did not try to hard sell us. We’ve been vaping for 3 years. They have excellent assortment of juice lines to try and buy.

Awesome customer service! I think this store is great and definitely worth a visit. It has a good selection of vaporizers and flavors.

chill ppl. good prices. big selections. what more can you ask for

This is my first review on Unilocal I have ever done because this place deserves to be jam packed with business, and I had one of the single best customer service experiences in my life.
I think I left there about an hour ago. I thought the gentleman that helped me out was named Cliff but after reading the other reviews maybe his name was Claf, not sure. He told me he was the manager of this location and understandably so.
I am currently in Pharmacy School and take non-​stop flack for being a 10 year smoker, not only from my classmates but also my professors and worst of all my girlfriend. So I told her I would switch to vaping in order to quit. I had tried a few other products from a few other locations but due to lack of knowledge, or poor products none have really stuck. The manager walked me through the entire process explaining in detail information that even the internet didn’t provide me. After helping me pick a product, some flavors, and a plan to suit my needs (extremely well I might add). He gave me an entire run down of how to use my new purchase and how to maintain it.
I don’t believe I have EVER seen such amazing customer service from anyone besides me and this experience honestly might be better than anything I have done.
Thank you so much VapeCity for helping me with my smoking cessation!

I was a pack and a half smoker and looking for a change. The customer service was outstanding! I’ve been to all three stores searching for various juices that were sold out at one location and I can’t say enough of the high quality employees. My wife and I must of spent a few hours getting educated and never once did I feel like I was a burden at any of the stores. Mike and Mike (One of the owner’s cousin) were working that night and he took back a vaporizer I bought at the Oakton store the day before so I could trade it in for a better model that worked for me. Again, I can’t speak highly enough of the staff and the education they give new customers.

This is a very good vape shop with tons of flavor available. The owner or worker I should’ve asked his name is really cool. Thinner taller guy, real nice. Gave me 3 flavors for 30 $ and asked if I had the fivestar rewards, he checked and I had enough for an extra flavor for free! Nice! Will be coming back here. Much cleaner much friendlier than the one in Skokie.

Return customer
Been coming to the shop a couple times. Always friendly staff (clafton & bentoy) Had them do some builds for me and my girlfriend. Had one issue with my kayfun the next day, but got it easily fixed at the skokie location (only went there because i was in the area and the staff that did the build were off today). Either way, good folks at all the locations I’ve been to so far. All really informative and welcoming. Definitely recommended!

Was recommended this store from a friend and I wasn’t disappointed. The workers know everything about the electronic cigarette. Whether you’re smoking an ego twist or a Sir Lancelot (I got mine from here). They can help you with every question you need!
Not enough? They have tons, yes tons, of great fluids for you to try or drip onto your ecig. Wouldn’t bother wasting your time trying to find another vape store to go to. Vape City Chicago has it all!

Really positive and knowledgable staff. Im an newbie and I was extremely impressed with the product selection. Great Place !!!

Got my eGo-​V v2 for a great price, along with trying multiple flavors until finding one that satisfy my taste buds.
If you do go, look for Kevin, he hooked me up with a great deal on my first vape kit along with lots of goodies for a much lower price than the other stores within the area.

Absolute emphasis on customer service at this sparkling new VapeCity Chicago location. Always friendly and approachable, the staff here is really helpful whether you are rebuilding mechanical mods or just looking into vaping for the first time as a smoking alternative. Great juice selection — I will be back again –and again…