US Post Office

I’m not even going to spend time telling what happened, but it aligns with the other comments– very rude customer service.

I have found all Chicago post offices to be slower, more rude, and less helpful than other cities. This location was my post office for 3 years. The hours are inconvenient for people with jobs, and it’s always slow.
My reason for writing a review today is that I had placed a hold on my mail while on vacation. Mail was supposed to resume 5 days ago, but I’ve had nothing. I called USPS, and a helpful man filed a report. My local office was supposed to contact me within 48 hours. Nothing. I called the local post office, and a lady left me on hold for over 90 minutes before I hung up (see pic). I called back later, and a man was able to find my pile of mail. Here’s hoping I get it tomorrow.

Only one person working the front counter with long lines while employees just look at the line, they never think to open another window to keep the line moving. Al ot of playing around. Making a paycheck without caring for customers properly and timely. And furthermore, why is there no ethnic or racial mixes working at the post office? or with the CTA?. .. .Chicago was built by many different enthnicities, none of which is no longer represented in the post office or with the CTA. What a shame.

If you value your time, do your shipping online or via UPS/​Fedex.
During the day, there is usually only one person at the counter. Even when there is two to help customers, the lines at the latest iPhone look tame.
This place makes the DMV look good. It’s no wonder the USPS is losing millions of dollars. No customer service, slow, and not adapting to the times.
I’ll go to this one once in a while just because it’s the closest one to me, but I’d really prefer not to.

No one likes going to the post office. It’s certainly not what I look forward to during the week. However, this is a pretty decent post office for the area — much more convenient parking & wait times as opposed to other offices serving the Bridgeport, Canaryville, & Chinatown neighborhoods.
The staff are not overly friendly, but they’re efficient & they get the job done. I’ve always had great service here — maybe minus a smile, but I at least know that my packages are being handled & shipped properly.
I love that I can easily swing into a free parking spot on the street, & I’m usually in & out within 10 minutes flat.
You’re not going to get a song, dance, & an after dinner mint here, but you’ll get no-​nonsense service & a comparatively convenient experience.

The location on Halsted in Chicago may have the worst possible assembled team that can possibly have been assembled. They are the rudest and more ignorant bunch of idiots that I have ever come across. I walked in at 11:45 today with nobody in line and one person at the checkout who was helping a customer. That transaction took no less than 15 minutes.
Once I was finally called there was a switch of employees because heaven forbid there should be more than one person working during a lunch hour which there was now a line 5 – 6 people deep because of the inabilities of the other cashier. The beginning of my transaction went smoothly until the time came to pay. I just got a brand new CC and the cashier refused to run my card. Before even saying this she noticed my card wasn’t signed as I pulled it out of wallet. Without explanation she dragged me to the next computer to show me a mat that explained they do not accept cards not signed. Fine, I’ll just sign the card or use another card. This could have been simply stated rather than treating a grown man like a 9 year old.
The cashier then refused to use another card when the 3 pens she handed me did not work on the back of my card that she forced me to sign in front of her. I offered to use a debit, cash, another credit card, all of which either didn’t work or she refused to use. More problems, the pin pad didn’t read my card as a credit or she hit the wrong button. Of course it was MY fault in her eyes so she suggested trying again. No luck. Quickly try another card, this one debit, because I am getting frustrated by this incompetent buffoon. The pin pad still doesn’t prompt. She notices the card has a corner broken off. No problem I explain, it still works flawlessly. The pin pad still doesn’t prompt for my PIN. Associate said enter your pin. Ma’am it’s not asking me to. Swipe my card again, nothing. Try another card, nothing. Try my brand new card again, nothing. Finally she clears out the machine and has me swipe again and it finally works. Inbetween all of this I offered to pay cash to get the hell out of there and she kept being persistent to use the card that I originally presented. This woman is a model example of the quality of the staff that this location has and is an embarrassment to the human race. I’m pretty sure a rock could have more effectively and efficiently completed my transaction than this creature stealing my oxygen.

I just don’t get it I was told that this was a nice post office. well I don’t see it the ladies have no C.S. I saw how this person needed help with shipping a box out and was talked to like she was a kid because she never sent a box over seas. I hope to have have a better experience the next time I have to come to this post office.
Oh yeah she gave me the wrong person mail and was mad at me. go figure.

One of the better post offices on the area. I think the out of the way location helps. Easy street parking always, mostly friendly staff. Beautiful building too.
Caution; The small of bacon is ever present here, don’t come hungry.

There must be two stockyard post office locations, cause the one I go to CAN“T be the same one Audrey goes to.
Here’s an example of the absurd, non-​logical, confrontational customer service b.s. that this post office has shown me time and time again.
I go to buy a book of stamps. The cashier reads me the total and I hand her my bank debit/​credit card.
Cashier: «Debit or credit?»
Me: «Credit». My bank charges me $ 1.00 for debit car purchases.
Cashier: «This card doesn’t have a signature on the back. We can’t accept it»
Me: «Well, here’s my ID»
Cashier: «Our policy is not to accept credit cards without a signature»
Me: «Here’s my ID AND social security card with which I applied for a passport at this post office»
Cashier: «…» she wasn’t impressed.
I also manage operations for a business in this area and it requires me to interact with this post office. There are some seriously lazy, pass the buck, «ain’t my job» people here. The post master at this location (John Boachie) has been unhelpful in resolving issues caused by this office’s work ethic and even hostile at me for coming to him for help.

ok if you HAVE to go to the post office, and are in this neck of the woods, this one might just be your best bet in all the wilds of Chicago.
No one knows about this nor goes here so the longest you’ll ever wait in a line is NEVER!
Park wherever the fart you feel like it, and just mosey on in and you’ll be out in a flash. The workers don’t seem overly-​jaded just yet.