USPS-Stockyard Station

Good place most of the time, except sometimes the line can be long and the staff does not seem to care much or call for some support to assist while the line gets reduced. They also do have passport processing.

I been having so many problems with this post office. My mail lady doesn’t deliver our mail everyday. I didn’t receive my package and I plan on reporting this office!!!

Is it me or is my mail lady nicer? My packages have been getting here in a timely manner and the delivery service is excellent. She even rings my door bell when there is a package!

Love the ladies who work here! They are friendly & helpful and I love them!

this post office was actually ranked bottom in the entire country in terms of local next day delivery and percent packages delivered corectly. granted it was still 98% but still worst in the nation. nuff said.

I have been having so many problems with my mail. We had to open up a PO Box due to electrical problems in our building and the mail man not being able to open the door via the buzzer. Initially the PO Box keys didn’t work and I had to go to the front desk twice to get a new and working key. After setting up the forwarding address to our PO Box it took us over 2 months to even start receiving mail. I had to call and talk to a supervisor to find out where our mail was going. She told me it was sent back. Then a few days later we received mail that had piled up for like 2 months. I received a piece of mail the other day dated for ¹⁰⁄₂₈ and I didn’t received it until ¹¹⁄₂₇. Its just been a mess. Today I called and talked to the lock box lady Tina who was so very helpful. She didn’t give off the impression that she just totally HATED her job like the other workers at this post office. She is probably just grateful to have a job unlike the others… Anywho, she assured me that she would make sure that mail is put in our PO Box in a timely manner and informed me that any delays with our mail is due to the re-​routing of mail downtown. Which makes sense… Nonetheless I am grateful just to have someone available to help me. So thanks Tina!

The only reason this location of the post office is getting three stars is because they don’t make customers feel like criminals with the bank-​level plexi glass windows and one way door to place mail and packages through. My issue with this place is that they get a lot of foreigners who can’t speak very good English and they’ll hold up the line for several minutes trying to figure out that you need specific things for mailing a letter or package internationally. I had dealt with this clerk named Victoria previously, but it seemed as if she had an attitude with me every time I came there since the stockyards are a close location when I am driving home south on the Dan Ryan.
My question is what is with African-​Americans with the smug attitudes in professional settings are some so disenchanted with their jobs that they get nasty with people? I have come to the understanding that many are burned out, but what many fail to realize is that there’s someone out there waiting to take their place to work since the economy has been really unkind to the unemployed. As an African-​American myself that makes me look bad because we give people preconcieved notions about the way we act on the job. I happened to be sending a package back for my mom and this woman asked me if I had opened the package and I said «I don’t know I am just returning it for my mom»… this b*tch has the nerve to gives me a smug expression while tossing the package into the bin. What I am not impressed with is that they’ll have 8 – 9 people or more in line and only two clerks working the desk. Now it’s going to be a problem during the Christmas rush when they have to have all the desks open to handle the flow of customers. Chicago has the worst service for the post office and I’ve been to suburban locations and got better treatment than this not to mention the productivity level is higher the employees don’t really sit around talking they’re actually working and the lines are much more smoother and tend to move faster.
Yet the number of African-​Americans working in Chicago’s post offices are unreal and many on the south side where I live, but it’s no wonder I go to the suburban locations or even the main one downtown on Harrison because the service is a lot better and I don’t have to deal with idiots with smug attitudes. Some people better watch their attitudes in the workplace setting when you’re serving people because they’ll find themselves being named in reviews for Unilocal or others and realize that you’re put on notice. Don’t ever take an unprofessional attitude as having a bad day some people clearly are not happy with their jobs so if that’s the case they need to step aside there are lots of people out here who like working with people and don’t have a smug attitude while doing it.