Henry W. McGee Post Office

Though it takes forever to wait. It’s still better than the post office at 55^th and lake park. At least the attitude of attendants is much better.

I agree with every negative review posted. This is the absolute worst post office I have ever had the displeasure of visiting. I have had multiple bad experiences and only wish I could use another location. Unfortunately, I’m in their zip code and am forced to use them far more than I ever would of my own choosing.
They seem to open when they want — never on time. I’ve gotten there before closing; they were closed. They rarely have more than one window open. I have had packages lost on two separate occasions, wrong mailed delivered, no mail delivered, mail delivered next door, downstairs… I get my tenant’s mail EVERY day! I’ve asked to have mail placed on vacation hold only to return home to find mail spilling out of the box — perfect signal for thieves …
I’ve complained to the supervisor who said he would resolve the issue. Not. I’ve complained to his manager who said she would resolve the issue. Not. I’ve complained in writing, via email and phone to the postmaster general and yet nothing has changed.
If I could give negative stars they would surely be worthy of several. The only reason they get one star — other than I had to choose at least one — is because there are a couple of employees at this location who truly go above and beyond to help customers.
As I said, I have to go here on otherwise I quite simply would not…

This is the worst HELL HOLE. I’ve been waiting on two packages. I was home and you would think that the mail carrier would have rung my door bell, but instead they left a notice. I’m still waiting on that package. Now the second package, I have been sitting at the window all day. No mail carrier showed up today, but when I looked on line to track my package is showed that they attempted to deliver the package but no one was at home. That’s a LIE. What is going on with this mail being delivered in this area now? It showed that they attempted to deliver this package at 10:00 a.m. this morning (well the other one as well). I’ve been living in this area for 15 years and no mail carrier has ever delivered mail at 10:00 a.m. in the morning. I filed a complaint. I want my two packages. I don’t want to go over to this post office because I know I’ll never get my packages. I just HOPE they show up tomorrow.

And add another one to the list of bad reviews.
I’ve also experienced the eternal ringing because no one answers the phone. The one time I got lucky and someone picked up, I was put on hold immediately. 20 minutes later, I’m still on hold.

When you walk into this place, you hear a million (exaggerated to a degree) people behind the walls, yet only one and a half come to the service window. One and a half because one person stays planted at the window, while the other person disappears every so often. I hate that I have to deal with the people there and customer service, I won’t elaborate on because it fucking sucks! The ONLY God honest reason why I haven’t reported them is because jobs are scarce during these times and I do not want to see another one of my brother and/​or sisters in the welfare line… But if their lack of consideration persists I’ll be forced to escort them to the nearest unemployment office… Where they belong! I’d suggest a staff sweep or place the current front end workers to the back and replace them with some younger folks who would be happily employed with the good old USPS

Expect lines out the door. This is the line on any given day at this post office. It’s the worst post office I’ve ever seen in my life. Only one window or two tops are ever open to help patrons. Postal workers help you from behind bullet proof glass. It has a prison system feeling to it. Crowds get irate at the lack of service. Its not uncommon to see patrons in line yelling at the postal workers because of the unacceptable treatment given to the public who patronize it.

This is the worst post office I have ever been to in my life and I’ve encountered many. In the 5 years I’ve lived in Hyde Park and Kenwood, they have either lost my packages, claimed they delivered them and didn’t or put a delivery note on my door when they didn’t ring the doorbell. EVERY SINGLE TIME I am in there, there is an angry customer whose package they can’t find and I’m in line at a minimum of 45 minutes. They have no updated technology, therefore I have to wait 45 minutes to buy some freaking stamps instead of buying them at an automated machine. I just got a delivery notice when I went out of town on Friday and I almost cried when I realized I have to go there to pick up my package today.

Staff was extremely helpful when I went to the store to claim a package. Searched all over for it and called the driver to check
Delivery guy not so much though. Got a delivery attempt slip on Tuesday. I was in all day but did not bother to buzz my door even.
I requested redelivery 3 times, all failed. Finally Saturday, 5 days after the slip, it was delivered.

Add this to the list of horrble reviews about this horrible post office. I’ve had tons of bad experiences here and don’t know why I didnt review them sooner.
The most recent example involves a jacket I ordered. It was shipped partially through UPS and then USPS was supposed to deliver the rest of the way. I ordered on Feb 9 and UPS did their part and had my jacket delivered to this crappy post office on Feb 12. Today is Feb 25 and my jacket has yet to be delivered to me. It crossed 4 states in 3 days but it’s been less than a mile away for 13. In what world does this make sense?!?
I went up there last week and of course no one could find it. Fortunately the company I ordered from issued me a refund for the jacket after I gave up and asked for one today. They offered to send another but I’m too scared it will end up at this hell hole again. I wouldn’t be surprised if someone there was wearing it! Like seriously, how do you loose EVERYTHING all the time?!? It’s unreal.
I dread having packages end up there. Every visit to this post office is a guaranteed 30 minute ordeal at least! I’ve had notices of missed deliveries put on my door on more than one occasion and I know for a fact they never rang the bell because I was home. I never even got a notice for this recent package. It’s like it vanished into thin air.
There are always frustrated people in here arguing with the staff. The first few times I felt bad for the staff but now I nod my head in agreement every time. They seriously deserve it. Theres only like one guy in there with some compassion and common sense. When I walked in last week they were getting chewed out by a lady who had been there several times for the same package and there was another woman who had been waiting 30 minutes to see a manager.
Don’t bother trying to call them either. They NEVER answer the phone. I once let it ring over and over for 45 minutes and got no answer. I’m surprised this place is still open. I won’t buy stamps here. I won’t mail anything from here. I ONLY come here because it’s where my packages go. If I could pay to have them send it to another post office and go out of my way I’d do it. It’s THAT bad.

If you want to file a formal complaint against this post office that actually gets something done, file a formal complaint with the Postmaster General in Washington DC. Here are the details:
Via Phone:
Call 1−800−275−8777 toll-​free to reach the Washington D.C. headquarters of the U.S. postmaster general. The telephone system will prompt you to enter the type of inquiry or complaint you wish to file.
Via Mail (good luck with that):
Postmaster General
U.S. Postal Service
475 L’Enfant Plaza, SW
Washington, DC 20 260‑0010
I filed a complaint with them once via phone when my mail and mail order prescriptions were stolen when my regular carrier was on vacation, and they rained down like a ton of bricks on them my regular mail carrier told me.
This post office is still just as bad, actually worse than before which is hard to believe. I went into this same post office — unwillingly — because a package was sent via USPS which I NEVER choose as a shipping method.
I went into the post office and as usual there was a line of about 7 people. By the time I got to a window it was a line of about 15 people. You could hear the partying in the back, again, and there were more times when there were NO attendants at the window than when they were there. Every time they went to the back to get a package they were gone between 10 and 20 minutes at a time.
To make matters worse, they were «Out of Stamps», at around 2 in the afternoon on a weekday. What the heck!!! A Post Office that doesn’t have stamps to sell. It wouldn’t surprise me if all the stamps grew legs and walked away from behind the counter, but someone should be minding the store and ordering more inventory when it runs out. Not at Henry McGee though.
Please for the love of mankind, just shut this post office down!

This post office has got to contain the laziest, most dishonest, good for nothing employees in the city. I have gone around in circles for days trying to file a complaint and speak with a supervisor over the utterly inept mail carrier who is assigned to my route. Being a unioned and salaried position I imagine she just wants to do as little work as possible to get her route done as quickly as possible. On several occasions my husband and I have had certified mail go undelivered, while we were at home because she doesn’t want to take the time to ring the door bell and wait for us to come down and sign for the packages. That might add 2 precious minutes to her workday. We have also had incidents where our amazon prime packages (with their guaranteed delivery dates) be marked as delivered, but we didn’t receive them until days later. When my husband or I have to inevitably go to the post office on Saturday to pick up the undelivered packages (because it is much easier on our letter carrier to have us to her job) the lines are out the door and service is lazy and slow. Now we have to have time sensitive packages delivered to my husband’s office, downtown, since we know we can’t rely on this scourge of the earth to do it.

This is the worst post office I’ve ever seen. They don’t have any since of urgency. The lines are always to the back of the building. There is one lady that seems to work really hard but she can’t do it by herself. There’s one lady that seems to always be on break or something when I come in because she always return with a pack of cigarettes in her hand and takes her time to re-​open her window. Others just tend to walk by without trying to help. And the supervisors seems to only come out when someone request to speak to one. Also I believe that the mail persons don’t deliver packages because the Majority of the people that visits this office are people picking up non-​delivered packages. Someone needs to see what going on in this office and take action.

This post office has the worst service ever. Every Time I come there is a long absurd line that shouldn’t be this long. You stand there for about 30 minutes just to get helped by a person with a bad attitude. This is horrible. Either close this facility down, or higher people who actually would do their job!

To echo the many other reviews, worst post office of all time. They lost my package. Waited for 20 mins, then the women helping me went on break and I was left waiting for who knows who to help me. Wouldn’t be shocked if they just forgot or threw my slip away.

The worst… THE ABSOLUTE WORST. I loathe this post office. There is always someone in my home but my packages never get delivered. 98% of the time, we never receive the missed packages slip. I am assuming because they never make the attempt. Now most of my packages are being redirected through the post office.

Despite also submitting a formal complaint through the online system, I’m sure you will all be shocked to hear that I never have received any follow-​up.
I hope so very much that communities will continue to get more involved in standing up against businesses like this that choose to operate in such a shoddy and sub-​par manner.

Carrier delivered a certified mail slip along with my regular Friday… Why she didn’t ring door bell is still puzzling me… anyway I take slip to post office Monday morning… oh to my surprise they can’t locate my piece of mail… I left my phone number but of course no call back… Call Tues morning and spoke with Ms Moore who informed me that my mail wasn’t lost and if not delivered within 15 days they would return it to sender… then she decided to place me on hold only after telling me who I needed to contact to get this certified letter redelivered… WTH…Why don’t I have this letter… matter fact Ms Moore why doesn’t the post office have it either??? Next time don’t keep me on hold while you go to lunch!””!

Close this place. Lost packages and rude people. Is this even a legit establishment? The fact this is federally operated is an embarrassment.

A colossal exercise in frustration is what you’re in store for when going to this post office. Has to be the worst in Chicago. Lines move slowly and the employees move like molasses in the wintertime. Avoid this place, I can’t emphasize it any stronger, avoid this place.

I’m going to start off by saying that I am not big on giving bad reviews. I usually give companies/​agencies several opportunities to improve service or correct issues, because I understand that we all have an off day, or things happen that are beyond our control. That being said: Wish I could give this P.O. ‘0’ stars.
Poor delivery, and worse customer service. I have encountered occasions when the P.O. ‘could not find’ packages (multiple days in a row) that I had a delivery notice for, and times when a delivery notice was never left — but the package was sitting/​waiting at the P.O. When trying to locate items, I have been given conflicting AND wrong information from the various supervisors — resulting in items being returned and me having to pay extra to have them delivered again. I have also been instructed by the supervisors to ‘Call back at 8:00 am tomorrow and try to talk to your route carrier’ which is really confusing to me. Isn’t that what the managers are for? Why is a non-​employee of the angency being instructed to track down and question the carrier?
Filing complaints with the system at
has not helped. They don’t even respond.
I just noticed on the Better Business Bureau web site that this particular P.O. has an ‘A+’ rating because there are not complaints on file. So I guess I will be making sure to register one — I advise everyone else who has negative reviews on Unilocal to do the same.